步骤 6:培训员工并解决使用反馈Step 6: Train your workers and address usage feedback

培训混合工作者:Train your hybrid workers on:

  • 使用 MFA 的正确登录程序,包括注册额外的验证方法。Proper sign-in procedures using MFA, including registering an additional verification method.
  • 对设备的使用,以及如何使用终结点管理策略阻止访问不合规或未托管的设备。The use of devices and how endpoint management policies can be used to block access for non-compliant or unmanaged devices.
  • 对允许的应用的使用,以及如何使用终结点管理应用程序策略阻止使用某些应用。The use of allowed apps and how endpoint management application polices can be used to block the use of some apps.
  • Windows 10 企业版安全功能。Windows 10 Enterprise security features.
  • 如何使用 Teams 进行聊天、基于视频的会议、文档共享和线程对话。How to use Teams for chat, video-based conferencing, document sharing, and threaded conversations.
  • 如何将 Outlook 用于电子邮件和计划。How to use Outlook for email and scheduling.
  • 如何使用 SharePoint 团队或通信网站和 OneDrive 文件夹浏览和协作处理用户库中的文件以及组中包含的文件。How to use SharePoint team or communication sites and OneDrive folders to browse and collaborate on files in a user's library and those belonging to a group.

此培训应包括实践练习,让工作者可以体验这些功能及其结果。This training should include hands-on exercises so that your workers can experience these capabilities and their results.

创建一个论坛,供员工提问或解决问题,例如团队或 Yammer 组。Create a forum for your workers to ask questions or get issues addressed, such as a team or a Yammer group.

在培训后的几周内:In the weeks after training:

  • 在论坛中快速解决员工反馈,并根据需要调整员工策略和配置。Quickly address worker feedback in your forum and adjust your worker policies and configurations as needed.
  • 分析 Teams、电子邮件、SharePoint 网站和 OneDrive 文件夹的使用情况,并将其与你期望的用户采用情况进行比较。Analyze usage for teams, email, SharePoint sites, and OneDrive folders and compare it with your expectations of user adoption.

然后,根据需要重新培训用户。Then, retrain your users as needed.

步骤 6 的结果Results of Step 6

混合式工作者接受过培训,通过响应式和开放论坛,通过安全性、合规性、远程访问和生产力应用提供反馈并发布问题。Your hybrid workers are trained and there is a responsive and open forum for them to provide feedback and post issues with security, compliance, remote access, and productivity apps.