设置用于直接路由的 Ringback botSet up the Ringback bot for Direct Routing

本文介绍了 Ringback 机器人,可用于帮助避免在通话时间较长时可能出现的意外 silences。This article describes the Ringback bot, which you can use to help avoid unexpected silences that can occur when it takes a longer time for calls to be established. Ringback bot 可在非媒体旁路模式下直接路由使用。The Ringback bot is available for Direct Routing in non-media bypass mode.

有时来自公共交换电话网络的入站呼叫 (PSTN) 到团队客户端所需的时间可能比预期的长。Sometimes inbound calls from the public switched telephone network (PSTN) to Teams clients can take longer than expected to be established. 出现这种情况的原因有多种。This can occur for various reasons. 发生这种情况时,呼叫者可能听不到任何声音,团队客户不会听到任何信号,并且呼叫可能被某些电信提供商取消。When this happens, the caller might not hear anything, the Teams client doesn't ring, and the call might be canceled by some telecommunications providers.

Ringback bot 有助于避免在此方案中可能出现的意外 silences。The Ringback bot helps to avoid unexpected silences that can occur in this scenario. 对于从 PSTN 到团队客户端的入站呼叫,Ringback bot 会向呼叫者播放独特的音频信号,以指示团队正在建立呼叫的过程。For inbound calls from the PSTN to Teams clients, the Ringback bot plays a distinctive audio signal to the caller to indicate that Teams is in the process of establishing the call.

备注

Ringback 机器人从团队后端生成早期媒体。The Ringback bot generates early media from the Teams backend. 在某些国家和地区,当媒体开始流动时,您可能需要支付通话费用。In some countries and regions, you might be charged for the call when the media starts flowing.

配置 Ringback botConfigure the Ringback bot

CsOnlinePSTNGatewayCsOnlinePSTNGateway cmdlet 与 GenerateRingingWhileLocatingUser 参数结合使用,配置 Ringback bot。Use the Set-CsOnlinePSTNGateway and New-CsOnlinePSTNGateway cmdlets together with the GenerateRingingWhileLocatingUser parameter to configure the Ringback bot.

若要打开 Ringback 机器人,请将 GenerateRingingWhileLocatingUser 参数设置为 " $True"。To turn on the Ringback bot, set the GenerateRingingWhileLocatingUser parameter to $True. 此值为默认值。This is the default value.

若要关闭 Ringback 机器人,请将 GenerateRingingWhileLocatingUser 参数设置为 " $False"。To turn off the Ringback bot, set the GenerateRingingWhileLocatingUser parameter to $False.