采用 PSTN 连接的混合环境中的用户帐户User accounts in a hybrid environment with PSTN connectivity

关于环境About the environment

本文适用于您拥有以下所有内容的环境:This article applies to environments in which you have all of the following:

  • Skype for Business 服务器或 Lync Server 2013Skype for Business Server or Lync Server 2013
  • Microsoft 365 或 Office 365 组织An Microsoft 365 or Office 365 organization
  • 在 Skype for Business 服务器与 Skype for business Online 或 Microsoft 团队租户之间配置的混合连接Hybrid connectivity configured between the Skype for Business Server and Skype for Business Online or Microsoft Teams tenant
  • 在客户端上启用和接收公共交换电话网络(PSTN)呼叫的用户Users who are enabled to make and receive Public Switched Telephone Network (PSTN) calls to and from the client

如果你有其他环境(如 Skype for business 云连接器版)、混合未配置或你的用户未启用 PSTN 呼叫,则 "可支持性" 矩阵将有所不同。If you have a different environment (such as Skype for Business Cloud Connector Edition), hybrid is not configured, or your users are not enabled for PSTN calls, the supportability matrix will be different.

关于组合和可支持性语句About the combinations and the supportability statement

具有 PSTN 连接的 Skype for business 混合环境提供了有关提供用户服务的位置以及如何设置和管理用户帐户的灵活性。A Skype for Business hybrid environment with PSTN connectivity provides flexibility regarding where user services are provided and how user accounts are provisioned and managed. 但是,丰富的选项可能会创建一些不受支持的组合。But the abundance of options might create some unsupported combinations. 本部分介绍用户创建的不同组合,后跟一个可支持性语句。This section explains different combinations of user creation, followed by a supportability statement.

Definitions:

  • 企业语音: 用于向使用本地 Skype for business 用户帐户的用户提供对 PSTN 的访问的选项。Enterprise Voice: Option to provide access to PSTN for users with on-premises Skype for Business user account. 本地 Skype for Business 中介服务器向 PSTN 提供 interconnectivity。On-premises Skype for Business Mediation server provides interconnectivity to PSTN.
  • 混合语音连接: 用于为使用 Skype for business Online 帐户的用户提供对 PSTN 的访问的选项。Hybrid Voice Connectivity: Option to provide access to PSTN for users with Skype for Business Online account. 本地 Skype for Business 中介服务器向 PSTN 提供 interconnectivity。On-premises Skype for Business Mediation server provides interconnectivity to PSTN.
  • 直接路由: 选项,为使用 Microsoft 团队客户端的联机 Skype for Business 帐户、Microsoft 团队许可证的用户提供对 PSTN 的访问。Direct routing: Option to provide access to PSTN for users with online Skype for Business account, Microsoft Teams license, using Microsoft Teams client. SBC 连接到 Microsoft 365 或 Office 365 中的 SIP 代理,而不需要 Microsoft 的任何内部部署软件。The SBC is connected to the SIP Proxy in Microsoft 365 or Office 365 without need for any on-premises software from Microsoft.

环境支持以下组合:The environment supports the following combinations:

  • 情形1: 本地 Skype for Business 中的用户帐户,并且将使用具有企业语音的 Skype for Business 客户端Scenario 1: User account in Skype for Business on-premises and will use the Skype for Business client with Enterprise Voice
  • 方案2: Skype for business online 中的用户帐户,并将使用具有混合语音连接的 Skype for Business 客户端Scenario 2: User account in Skype for business online and will use the Skype for Business client with Hybrid Voice Connectivity
  • 情形3: Skype for business online 中使用 Microsoft 团队许可证的用户帐户,并将使用团队客户端Scenario 3: User account in Skype for Business online with Microsoft Teams license and will use Teams client

支持列表Supportability matrix

在中创建的用户对象User object created in 用户的 Skype for Business 服务提供商User's Skype for Business service provider 用户的客户端User's Client 语音选项Voice option 支持Supported
本地广告On premises AD 内部部署On premises Skype for BusinessSkype for Business 企业语音Enterprise Voice Yes
本地广告On premises AD OnlineOnline Skype for BusinessSkype for Business 混合语音连接Hybrid Voice Connectivity Yes
本地广告On premises AD OnlineOnline Microsoft TeamsMicrosoft Teams 直接路由Direct Routing Yes
不支持的组合Unsupported combinations
Azure ADAzure AD 本地/联机On premises/online Skype for Business/Microsoft 团队Skype for Business/Microsoft Teams 企业语音/混合语音连接/直接路由Enterprise Voice/Hybrid Voice Connectivity/Direct Routing 否,必须先在本地广告中创建用户对象No, user object MUST be created in on-premises AD first
本地广告On premises AD 内部部署On premises Microsoft TeamsMicrosoft Teams 企业语音/混合语音连接/直接路由Enterprise Voice/Hybrid Voice Connectivity/Direct Routing 否,本地 Skype for business 不支持 Microsoft 团队客户端No, Microsoft Teams client is not supported with on-premises Skype for Business
本地广告On premises AD OnlineOnline Skype for BusinessSkype for Business 直接路由Direct Routing 否,Skype for Business 客户端不支持直接路由No, Direct Routing is not supported with Skype for Business client

适用于具有 PSTN 的混合环境的可支持性声明Supportability statement for the hybrid environment with PSTN

对于所有用户,必须在本地广告中创建用户对象,并使用 Azure ad Connect 工具将该对象同步到 Azure ad。For all users, the user object must be created in the on-premises AD and synchronized to the Azure AD using the Azure AD Connect tool. 如果在混合配置中直接在 Azure AD 中创建用户对象,则不支持为团队/Skype for business 启用用户。Enabling users for Teams/Skype for Business is not supported if the user object is created directly in the Azure AD in a hybrid configuration. 对于要直接为团队启用的新用户(如新员工),用户必须使用本地 Skype for business 管理工具启用 Skype for business。For new users, such as a new hire, who will be enabled directly for Teams, the user must be enabled for Skype for Business using on premises Skype for Business management tools. 不支持企业语音的本地池中的情况下,在联机 Skype for Business 或团队中创建用户。Creating users in online Skype for Business or Teams without first enabling them in on-premises pool with Enterprise Voice is not supported. 有关此操作的详细信息,请在 Skype for Business 服务器中通过本地 PSTN 连接查看规划电话系统For more information on this, look into Plan Phone System with on-premises PSTN connectivity in Skype for Business Server.