管理 Microsoft Teams 会议室Manage Microsoft Teams Rooms

如果你的组织中有 Microsoft 团队会议室认证的设备,你可以使用 Microsoft 团队管理中心从中央位置管理它们。If you have Microsoft Teams Rooms-certified devices in your organization, you can manage them from a central location using the Microsoft Teams admin center. 您可以:You can:

  • 执行设备管理(如重启或阻止设备)和下载设备日志Perform device management like restarting or blocking devices, and downloading device logs
  • 应用特定于团队的设置Apply Teams-specific settings
  • 检查 Microsoft 团队房间设备及其外设的运行状况,包括相机、显示器、麦克风等Check the health status of Microsoft Teams Room devices and their peripherals, including cameras, displays, microphones, and so on
  • 查看当前和过去的会议活动(如有关通话质量、网络运行状况和连接性以及参与者数量的详细信息)Review current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants)
  • 请参阅连接到 Microsoft 球队房间设备的外围设备(如相机和投影仪)See peripherals (such as cameras and projectors) connected to a Microsoft Teams Room device

若要管理团队聊天室设备,请打开Microsoft 团队管理中心,然后转到 "设备 > 团队" 会议室To manage Teams Rooms devices, open the Microsoft Teams admin center and go to Devices > Teams Rooms.

工作组管理员中心中的工作组会议室摘要页面

重要

若要使用团队管理中心管理设备,需要向团队服务管理员或全局管理员角色分配团队。To manage devices using the Teams admin center, you need to be assigned the Teams Service Administrator or Global Administrator roles.

对团队室设备进行更改Make changes to Teams Rooms devices

如果您有多个团队聊天室设备,则可以在多个设备上同时执行大多数操作。If you have more than one Teams Rooms device, you can do most actions on multiple devices at the same time. 例如,你可以同时在所有设备上设置团队应用设置。For example, you can set Teams app settings on all of your devices at the same time.

设备设置Device settings

你可以更改组织中的一个或多个设备上的设置。You can change settings on one or more devices in your organization. 若要更改设置,请选择要管理的一个或一些设备,然后选择 "编辑设置"。To change settings, select the device or devices you want to manage and then select Edit Settings. 将打开一个新窗格,其中包含你可以在设备上更改的所有设置。A new pane will open with all of the settings you can change on your devices. 下表列出了可以使用团队管理中心更改的设置。The following table lists the settings you can change using the Teams admin center. 某些设置仅在选择单个设备时才可用。Some settings are only available when you select a single device.

如果你选择多个设备,支持批量编辑的设置将显示以下两个选项。If you select more than one device, settings that support bulk editing show the two following options.

  • 保留现有值如果选择此选项,则不会对所选设备上的设置进行任何更改。Keep existing value If you choose this option, no changes will be made to the setting on the devices you selected.
  • 现有值替换为如果选择此选项,则可以通过你提供的值更新所选设备上的设置。Replace existing value with If you choose this option, you can update the setting on the devices you selected with the value you provide.

    注意

    您选择更新的设置中的现有值将替换为您提供的值。Existing values on the settings you choose to update will be replaced with the value you provide. 如果要添加到现有值的列表中,您需要将现有值包含在要添加的值中。If you want to add to a list of existing values, you need to include the existing values with the value you want to add. 例如,如果某个设置有现有的域列表 contoso.com, fabrikam.com ,并且你想要添加,则 northwindtraders.com 你需要提供的值将是 contoso.com, fabrikam.com, northwindtraders.comFor example, if a setting has an existing domain list of contoso.com, fabrikam.com, and you want to add northwindtraders.com, the value you need to provide would be contoso.com, fabrikam.com, northwindtraders.com.

    如果你选择多个设备,你选择的所有设备上的设置将更改为你提供的值。If you select multiple devices, the setting on all of the devices you select will be changed to the value you provide. 如果设备的设置值不同,则它们将全部更新为同一值。If devices have different values for a setting, they'll all be updated to the same value.

设置Setting 接受的值Accepted values 支持批量编辑Supports bulk edit
帐户Account
电子邮件Email 电子邮件地址Email address No
支持的会议模式Supported meeting mode Skype for Business (默认)和 Microsoft 团队Skype for Business (default) and Microsoft Teams
Skype for Business 和 Microsoft 团队(默认)Skype for Business and Microsoft Teams (default)
仅限 Skype for businessSkype for Business Only
Yes
新式验证Modern authentication On
Off
Yes
Exchange 地址Exchange address 电子邮件地址Email address No
域 \ 用户名(可选)Domain\username (optional) 帐户域和用户名Account domain and user name No
配置域Configure domain 以逗号分隔的列表Comma-separated list Yes
会议Meetings
自动屏幕共享Automatic screen sharing On
Off
Yes
显示会议名称Show meeting names On
Off
Yes
如果其他人退出会议,则自动退出Auto-leave if everyone else left meeting On
Off
Yes
DeviceDevice
双显示器模式Dual monitor mode On
Off
Yes
蓝牙引导Bluetooth beaconing On
Off
Yes
自动接受基于邻近感应的会议邀请Automatically accept proximity-based meeting invitations 选中Selected
处于Unselected
Yes
通过反馈发送日志Send logs with feedback On
Off
Yes
日志和反馈的电子邮件地址Email address for logs and feedback 电子邮件地址Email address Yes
联网Peripherals
会议麦克风Conferencing microphone 可用麦克风列表List of available microphones No
会议演讲者Conferencing speaker 可用扬声器列表List of available speakers No
默认音量Default volume 0-1000-100 No
默认扬声器Default speaker 可用扬声器列表List of available speakers No
默认音量Default volume 0-1000-100 No
内容照相机Content camera 可用摄像头列表List of available cameras No
内容相机增强功能Content Camera Enhancements On
Off
No
旋转内容相机180度Rotate Content Camera 180 degrees On
Off
No
主题Theming
默认值Default
无主题No theme
客户Custom
内置主题列表List of built-in themes
Yes

设备重启选项Device restart options

对设备设置所做的更改仅会在重新启动设备后生效。Changes to device settings will only take effect after the devices have been restarted. 当您进行需要重启的更改时,您可以选择是立即重启设备还是计划重启。When you make changes that need a restart, you can choose whether to restart the devices immediately or schedule a restart. 以下是可用的重启选项:Here are the available restart options:

  • 立即重启如果选择此选项,则当你选择此选项时,你所做的所有设备将立即重新启动。Immediate restart If you choose this option, all of the devices you're making changes to will restart as soon as you select this option.
  • 计划重启如果你选择此选项,你可以重新启动你正在更改的设备,这对你的组织造成的中断更小。Scheduled restart If you choose this option, you can restart the devices you're making changes to at a time that's less disruptive to your organization.
    • 选择日期和时间-选择特定的日期和时间以重新启动设备。Select date and time - Choose the specific date and time to restart the device. 您选择的日期和时间是要重新启动的设备的本地日期和时间。The date and time you choose is local to the device being restarted.
    • 夜间重启时保留更新每晚重新启动设备以执行维护。Leave update for nightly reboot Devices are restarted nightly to perform maintenance. 在此重启期间将应用对设备所做的更改。Changes you make to devices will be applied during this restart.

注意

重新启动时,正在使用的设备在重启过程期间将不可用。Devices in use at the time of a restart will become unavailable for the duration of the restart process. 他们将从正在进行的会议中断开,并且不能加入新的会议。They'll be disconnected from in-progress meetings and won't be available to join new meetings.

删除或阻止设备Remove or block a device

删除设备时,设备将从您的组织中删除,而不会再显示在团队管理中心的团队聊天室设备列表中。When you remove a device, the device is removed from your organization and no longer appears in your list of Teams Rooms devices in the Teams admin center.

阻止设备时,团队将不再与设备进行通信。When you block a device, Teams no longer communicates with the device. 被阻止的设备将不会发送命令,即使它们包含在正在批量编辑的一组设备中。Blocked devices won't be sent commands even if they're included in a group of devices that are being bulk-edited. 它仍在团队聊天室设备列表中列出,状态为 "已阻止"。It's still listed in your list of Teams Rooms devices with a status of Blocked.

无论设备是否被阻止或删除,如果它仍配置了有效的用户名和密码,则它将自动重新添加到 "团队室设备" 列表(如果它连接到 Microsoft 365)。Regardless of whether a device is blocked or removed, if it's still configured with a valid username and password, it will be automatically re-added to your Teams Rooms devices list if it connects to Microsoft 365.

若要删除一个或多个设备,请执行下列操作:To remove one or more devices, do the following:

  1. 转到 "设备" > 团队聊天室,选择要删除的设备。Go to Devices > Teams Rooms and select the devices you want to remove.
  2. 选择“删除”。Select Remove.

若要阻止设备,请执行下列操作:To block a device, do the following:

  1. 转到 "设备 > 团队" 聊天室,然后选择要阻止的设备的名称。Go to Devices > Teams Rooms and select the name of the device you want to block.
  2. 在 "设备详细信息" 页面上,选择页面右上角的 "操作"。On the device details page, select Actions in the top-right corner of the page.
  3. 选择 "阻止"。Select Block.

若要取消阻止设备,请执行下列操作:To unblock a device, do the following:

  1. 转到 "设备 > 团队" 聊天室,然后选择要阻止的设备的名称。Go to Devices > Teams Rooms and select the name of the device you want to block.
  2. 在 "设备详细信息" 页面上,选择页面右上角的 "操作"。On the device details page, select Actions in the top-right corner of the page.
  3. 选择 "取消阻止"。Select Unblock.

下载设备日志Download device logs

如果需要 Microsoft 支持,可以下载设备诊断日志文件的副本。You can download a copy of a device's diagnostic log files if requested to do so by Microsoft support. 日志文件压缩为可从团队管理中心下载的 zip 文件。Log files are compressed into a zip file that can be downloaded from the Teams admin center.

若要将日志从团队房间设备下载到计算机,请执行下列操作:To download logs from a Teams Rooms device to your computer, do the following:

  1. 转到 "设备 > 团队" 聊天室,然后选择要从中下载日志的设备的名称。Go to Devices > Teams Rooms and select the name of the device you want to download logs from.
  2. 选择 "下载设备日志"。Select Download device logs. 可能需要几分钟的时间,设备日志才可用。It can take several minutes for device logs to become available.
  3. 选择 "历史记录" 选项卡,然后选择 "诊断文件" 下的 "日志文件链接"。Select the History tab and then select log file link under Diagnostics file. 包含设备诊断日志文件的 zip 文件将下载到浏览器的默认 "下载" 文件夹。A zip file containing your device's diagnostic log files will be downloaded to your browser's default Downloads folder.

查看设备信息View device information

从 "团队" 管理中心,你可以查看组织中所有设备的整体状态,并单独查看每个设备的详细信息。From the Teams admin center, you an view the overall status of all devices in your organization and view details of each device individually.

团队聊天室系统仪表板Teams Rooms system dashboard

团队聊天室系统仪表板显示所有设备的状态和运行状况。The Teams Rooms system dashboard shows you the status and health of all of your devices at a glance.

设备详细信息视图Device details view

若要查看有关设备的详细信息,请从设备列表中选择其名称。To view detailed information about a device, select its name from the device list. 在 "详细信息" 视图中,你可以看到有关你的设备的以下信息:When in details view, you can see the following information about your device:

  • 运行状况状态显示团队室设备的整体运行状况。Health status Shows the overall health of the Teams Room device. 运行状况状态可以是 "正常" 或 "不正常"。Health status can be either Healthy or Unhealthy.
  • 脱机,自显示 Microsoft 365 上次能够与设备通信的时间。Offline since Shows the last time Microsoft 365 was able to communicate with the device.
  • 设备状态显示设备的当前状态: "空闲"、"团队会议"、" Skype 会议" 或 "摄取"。Device status Shows the current state of the device: Idle, Teams meeting, Skype meeting, or Ingest.
  • 外围设备显示连接到团队房间设备的外围设备及其健康状况。Peripherals Shows the peripherals connected to your Teams Room device and their health status. 健康状态可以为 "已连接" 或 "已断开"。Health status can be either Connected or Disconnected.
  • 运行状况显示有关连接到团队机房设备、网络连接、登录到所需服务的设备以及软件版本信息的外围设备的详细信息。Health Shows detailed information about the peripherals connected to your Teams Room device, network connectivity, sign in status to required services, and software version information.
  • 详细信息显示制造商信息、网络 IP 地址和团队房间设备串行/MAC 地址。Details Shows manufacturer information, network IP address, and Teams Room device serial/MAC address.
  • 活动显示过去的会议详细信息,包括会议的日期和时间、参与者数、持续时间和音频质量。Activity Shows past meeting details including date and time of the meeting, number of participants, duration, and audio quality. 有关会议详细信息的详细信息,请参阅本文后面的会议活动详细信息部分。For more information about meeting details, see the Meeting activity details section later in this article.
  • 历史记录显示团队室设备上的管理活动历史记录,包括配置更新、设备重启和设备日志下载链接。History Shows a history of management activity on the Teams Room device, including configuration updates, device restarts, and device log download links.

会议活动详细信息Meeting activity details

"团队会议室设备详细信息" 中的 "活动" 选项卡显示有关设备在一段时间内参与的所有会议的高级信息和详细信息。The Activity tab in Teams Room device details shows high-level and detailed information about all of the meetings the device has participated in over time. 在 "活动" 选项卡中,你可以查看会议期间举行会议的时间、参与会议的参与者的数量以及音频质量。In the Activity tab, you can see when a meeting was held, how many participants attended the meeting, and the quality of audio during the meeting.

团队房间设备活动摘要列表

若要查看有关特定会议的详细信息,请选择要了解其详细信息的会议的日期和时间。To see the detail information about a specific meeting, select the date and time of the meeting you want more information about. 如果会议只有两个参与者,你将看到 "参与者详细信息" 页面,否则你将看到 "参与者摘要" 页面。If a meeting has only two participants, you'll see the participant details page, otherwise you'll see a participant summary page.

参与者摘要Participant summary

参与者摘要页面显示参加会议的所有参与者。The participant summary page shows all of the participants that attended the meeting. 你可以查看每个参与者加入会议的时间、其名称、音频质量以及会话期间使用的功能。You can see when each participant joined the meeting, their name, audio quality, and what features were used during their session. 若要查看参与者会话的详细信息,请选择该参与者的会话开始时间。To view the details of a participant's session, select the session start time for that participant.

团队聊天室设备会议详细信息

参与者详细信息Participant details

"参与者详细信息" 页面显示该参与者会话的端到端诊断信息。The participant details page shows end-to-end diagnostic information for that participant's session. 如下图所示,为参与者和团队聊天室设备提供设备系统连接信息。As shown in the following graphic, Device, System, and Connectivity information is provided for the participant and for the Teams Rooms device. 此外,还提供了参与者与团队间设备之间的网络诊断信息。Network diagnostic information between the participant and the Teams Rooms device is also provided. 选择要了解其详细信息的上下文的图标。Select the icon for the context you want more information about. 有关其他诊断信息,请选择 "高级" 选项卡。For additional diagnostic information, select the Advanced tab.

团队会议室设备呼叫详细信息