客户端和移动设备Clients and mobile devices

Microsoft OutlookMicrosoft Outlook

Microsoft Outlook 是一个电子邮件程序,其中包括对日历、联系人、任务和以下关键功能的支持:Microsoft Outlook is an email program that includes support for calendar, contacts, tasks, and the following key features:

  • Mapi OVER http -邮件应用程序接口接口 (mapi) over Http 允许 Outlook 用户从其组织的防火墙外通过 internet 连接到 Exchange Online 邮箱。MAPI over HTTP - Messaging Application Program Interface (MAPI) over HTTP allows Outlook users to connect to Exchange Online mailboxes over the internet from outside their organization's firewall. MAPI over HTTP,适用于 Outlook 无处不在的长期替换。MAPI over HTTP, the long term replacement for Outlook Anywhere. 此连接方法提供改进的连接弹性、更安全的登录、可扩展性以及 IT 和支持的增强功能。This connectivity method offers improved connection resiliency, more secure sign-in, extensibility, as well as enhancements for IT and support. 若要了解详细信息,请参阅 RPC OVER http 在 Office 365MAPI over http中达到支持的结尾。To learn more, see RPC over HTTP reaches end of support in Office 365 and MAPI over HTTP.

  • 自动发现-自动发现服务功能会自动将 Outlook 配置为与 Exchange Online 配合使用。Autodiscover - The Autodiscover service feature automatically configures Outlook to work with Exchange Online. 首次使用电子邮件地址和密码登录时,Outlook 用户可以直接从 Exchange Online 收到他们的所需配置文件设置。Outlook users can receive their required profile settings directly from Exchange Online the first time they sign in with their email address and password. 这些设置可以使用创建和维护用户配置文件所需的信息自动更新 Outlook 客户端。These settings automatically update the Outlook client with the information necessary to create and maintain the user's profile. 使用自动发现服务需要 SSL 证书。An SSL certificate is required to use the Autodiscover service. 此 SSL 证书仅限于单个主 SSL 域。This SSL certificate is limited to a single primary SSL domain.

  • 缓存 Exchange 模式 -缓存 exchange 模式功能允许 Outlook 用户在未连接到 internet 的情况下访问其 Exchange Online 邮箱的本地副本。Cached Exchange Mode - The Cached Exchange Mode feature allows Outlook users to access local copies of their Exchange Online mailboxes when they are not connected to the internet. 缓存 Exchange 模式在 Outlook 中保存用户 Exchange 邮箱的客户端副本,并与电子邮件服务器自动同步该副本。Cached Exchange Mode retains a client-side copy of users' Exchange mailboxes in Outlook and automatically synchronizes this copy with the email server. 我们建议在缓存 Exchange 模式中使用 Outlook,因为它提供脱机访问并帮助提供响应用户体验,即使客户端和服务器之间的网络条件不理想。We recommend using Outlook in Cached Exchange Mode because it provides offline access and helps to provide a responsive user experience even when network conditions between the client and the server are not ideal.

默认情况下,所有用户启用 Outlook 访问。管理员可以通过 Windows PowerShell 禁用对特定用户的访问权限。我们建议使用最新版本的 Outlook—装有最新的 service pack—以访问 Exchange Online。By default, Outlook access is enabled for all users. Administrators can disable access for specific users or groups through Windows PowerShell. We recommend using the latest version of Outlook—with the latest service pack installed—to access Exchange Online.

有关 Exchange 2016 和 Exchange Online 支持的 Outlook 客户端的信息,请参阅 Office 的系统要求For information about which Outlook clients are supported by Exchange 2016 and Exchange Online, see System Requirements for Office.

Microsoft 365 旨在适用于 Office 的最新浏览器和版本。Microsoft 365 is designed to work with the latest browsers and versions of Office. 如果使用的是旧版不在主流支持中的浏览器和 Office 版本:If you use older browsers and versions of Office that aren't in mainstream support:

  • Microsoft 不会有意阻止您连接到该服务,但您的体验质量可能会随着时间的推移而降低。Microsoft won't deliberately prevent you from connecting to the service, but the quality of your experience may diminish over time.
  • Microsoft 不会提供软件更新来解决与安全无关的问题。Microsoft won't provide software updates to resolve non-security related problems.

重要

Outlook 不作为 Exchange Online 订阅价格一部分提供。Outlook is not provided as part of the Exchange Online subscription price. 适用于企业版的 microsoft 365 应用 (,其中包括 Microsoft Outlook) 包含在某些计划中,并且可以作为单独的订阅进行购买。Microsoft 365 Apps for enterprise (which includes Microsoft Outlook) is included in some plans and can be purchased as a separate subscription. 如果使用 POP 连接到 Exchange Online 电子邮件帐户,会发现存在以下限制:You will see the following limitations if you use POP to connect to an Exchange Online email account:

  • 无日历信息No calendar information
  • 无忙/闲信息No free/busy information
  • 无全局地址列表No Global Address List
  • 无电子邮件推送No push email
  • 当通过 POP 连接时,所有邮件将下载到客户端,同时多台计算机或设备之间没有任何同步(如笔记本电脑和电话之间)。When connecting through POP, all messages will be downloaded to the client and there will be no synchronization between multiple computers or devices (such as between a laptop and a phone).

Web 上的 OutlookOutlook on the web

Outlook 网页版是 Web 版 Outlook 电子邮件程序,可与 Exchange Online 结合使用。Outlook on the web is a web-based version of the Outlook email program that is used with Exchange Online. 它允许用户通过 web 浏览器访问其电子邮件、日历和联系人(无论它们连接到 internet)。It lets users access their email, calendar, and contacts through a web browser from wherever they connect to the internet. 若要了解支持的浏览器,请参阅 Outlook 网页版支持的浏览器(适用于企业)For information about supported browsers, see Supported browsers for Outlook on the web for business.

Outlook 网页版具有两个客户端版本,这两个都可用于 Exchange Online:Outlook on the web comes in two client versions, both of which can be used with Exchange Online:

  • Outlook 网页 版-web 上的 outlook 标准版为 Exchange Online 用户提供了与 Outlook 用户最相似的邮件体验。Outlook on the web - The standard version of Outlook on the web provides Exchange Online users with a messaging experience most similar to that of Outlook users. 它支持大部分新版 Web 浏览器,同时经过优化可用于平板电脑和智能电话以及台式机和笔记本电脑。It supports most newer web browsers and is optimized for use on tablets and smartphones as well as desktops and laptops. 用户可以阅读和发送邮件、整理联系人,并能安排约会和会议。Users can read and send messages, organize contacts, and schedule appointments and meetings. 基于活动的默认超时设置为 6 小时,但 管理员可在 Windows PowerShell 中配置为介于 5 分钟到 8 小时中的一个值。The default activity-based time-out is set at six hours, but it can be configured by an administrator in Windows PowerShell from 5 minutes to 8 hours. 此超时取决于用户在 web 应用程序中的交互,例如,选择一个按钮或选择一封邮件。This time-out depends on user interactions within the web app, such as selecting a button or selecting a message. 此外,还有单独的安全驱动超时,此超时不可配置,无论用户活动如何都会发生。There is also a separate security-driven time-out, which is not configurable and will occur regardless of user activity. 如果用户登录了 8 小时,OWA 会自动注销用户,并要求其重新进行身份验证。If a user is logged in for 8 hours, OWA will automatically log the user out and ask for re-authentication.

  • Web 上的 outlook 的精简版-web 上的 outlook 的轻型版本为 Exchange Online 用户提供了使用几乎所有 web 浏览器访问邮箱的权限。The light version of Outlook on the web - The light version of Outlook on the web provides Exchange Online users access to the mailbox using almost any web browser. 用户可以阅读和发送邮件、整理联系人,并能安排约会和会议。Users can read and send messages, organize contacts, and schedule appointments and meetings. 基于活动的默认超时设置为 6 小时,但 管理员可在 Windows PowerShell 中配置为介于 5 分钟到 8 小时中的一个值。The default activity-based time-out is set at six hours, but it can be configured by an administrator in Windows PowerShell from 5 minutes to 8 hours. 此超时取决于用户在 web 应用程序中的交互,例如,选择一个按钮或选择一封邮件。This time-out depends on user interactions within the web app, such as selecting a button or selecting a message. 此外,还有单独的安全驱动超时,此超时不可配置,无论用户活动如何都会发生。There is also a separate security-driven time-out, which is not configurable and will occur regardless of user activity. 如果用户登录了 8 小时,OWA 会自动注销用户,并要求其重新进行身份验证。If a user is logged in for 8 hours, the light version of OWA will automatically log the user out and ask for re-authentication.

Outlook 网页版还提供移动版本。Outlook on the web also is available in mobile versions. 有关详细信息,请参阅此此页面For more information, see this page.

Outlook for MacOutlook for Mac

Exchange Online 支持 Microsoft Outlook for Mac,它提供电子邮件、日历、通讯簿、任务列表和便笺列表。Exchange Online supports Microsoft Outlook for Mac, which provides email, calendar, an address book, a task list, and a note list.

适用于 iOS、Android 和 Windows Phone 的 OutlookOutlook for iOS, Android, and Windows Phone

Exchange Online 适用于适用于 iOS、Android 和 Windows Phone 的 Outlook 应用程序。Exchange Online works with Outlook apps available for iOS, Android, and Windows Phone. 在这些设备中的任何设备上,使用应用商店查找 Outlook 应用程序。On any of these devices, use the app store to find the Outlook app. 以下是移动 OS 的细目分类。Here's a breakdown by mobile OS.

设备Device AndroidAndroid iOSiOS Windows PhoneWindows Phone
Outlook 移动应用可用性Outlook mobile app availability
Yes
获取适用于 Android 的 OutlookGet Outlook for Android
Yes
获取适用于 iOS 的 OutlookGet Outlook for iOS
内置Built-in
与 Exchange Online 兼容的内置电子邮件应用程序Built-in email apps compatible with Exchange Online
Gmail app/Samsung 电子邮件应用程序Gmail app/Samsung Email app
iOS 邮件应用程序iOS Mail app
Outlook 邮件、日历、联系人Outlook Mail, calendar, contacts
更多信息More information
Android 手机设置Android mobile setup
iPhone 或 iPad 安装程序iPhone or iPad setup
Windows Phone 安装程序Windows Phone setup

此外,还提供了有关将 Exchange Online 与设备(包括 Blackberry)结合使用的选项。There are also options for using Exchange Online with devices, including Blackberry.

功能可用性Feature availability

Outlook 为用户提供了从新式移动应用程序获得的快速、直观的电子邮件和日历体验,同时也是唯一可提供最佳功能支持的应用程序。Outlook gives users the fast, intuitive email and calendar experience that they expect from a modern mobile app, while being the only app to provide support for the best features. 它是唯一专为支持完整的 Microsoft 体验而设计的电子邮件应用程序,为用户提供桌面到移动的一致体验。It is the only email app specifically designed to support the full Microsoft experience, giving users a coherent experience from desktop to mobile. Outlook 与 Intune、企业移动性和安全性以及 Exchange 控件相集成,以保持数据和用户安全。Outlook is integrated with Intune, enterprise mobility and security, and Exchange controls to keep data and users safe.

通过 Outlook,用户可以:With Outlook, users can:

  • 从移动设备管理其全天。Manage their entire day from a mobile device.

  • 连接到需要提高工作效率的应用程序和服务,同时保持其工作和个人信息的安全。Connect to the apps and services they need to be productive, while keeping their work and personal information separate and secure.

使用 Outlook for iOS、Outlook for Android 或 Outlook for Windows Phone,用户可以:With Outlook for iOS, Outlook for Android, or Outlook for Windows Phone, users can:

  • 受益于重点收件箱的优先级重要电子邮件Benefit from a focused inbox that priorities important email

  • 自定义轻扫手势以适应其独特的电子邮件习惯Customize swipe gestures to match their unique email habits

  • 创建可直接添加到日历中的旅行路线,并提供概览的关键信息Create travel itineraries that can be added directly to the calendar, with key information available at a glance

  • 从收件箱到会议的 RSVP。RSVP to meetings from the inbox.

  • 在电子邮件和日历约会中使用直观图标帮助他们快速处理信息Use intuitive icons in email and calendar appointments that help them process information quickly

  • 在所有设备中使用一致和熟悉的 Outlook 体验Use a consistent and familiar Outlook experience across all devices

  • 轻松启动和加入日历中的 Skype 会议Easily launch and join Skype meetings from the calendar

  • 阅读和响应 IRM 加密和受保护的电子邮件Read and respond to IRM encrypted and protected emails

  • 共享 OneDrive for Business 中存储的文件Share files stored in OneDrive for Business

  • 通过点击设置自动答复Set Automatic Replies with a tap

  • 查看和管理共享和委派的日历View and manage shared and delegated calendars

  • 通过几分路器搜索其公司的全球通讯簿Search their company's global address list with a few taps

  • 查看同事的可用性并安排适用于每个人的会议时间View coworker's availability and schedule a meeting time that works for everyone

  • 请参阅被邀请者接受、暂定和拒绝状态See invitees accept, tentative, and decline status

  • 从电话中共享日历Share calendars right from their phones

  • 从日历中启动和加入 Skype 会议Start and join Skype meetings right from a calendar

  • 在一个位置访问工作和个人日历,而无需切换应用程序Access work and personal calendars in one place, without switching apps

Exchange ActiveSyncExchange ActiveSync

Exchange Online 支持 Microsoft Exchange ActiveSync 协议,这将在移动设备和 Exchange Online 之间同步邮箱,以便用户可以随身访问他们的电子邮件、日历、联系人和任务。Exchange Online supports the Microsoft Exchange ActiveSync protocol, which synchronizes mailbox data between mobile devices and Exchange Online, so users can access their email, calendar, contacts, and tasks on the go.

各种移动设备均使用 Exchange ActiveSync,包括 Microsoft Windows Phone、Apple iPhone 和 iPad 以及 Android 手机和平板电脑。A wide range of mobile devices work with Exchange ActiveSync, including Microsoft Windows Phone, Apple iPhone and iPad, and Android phones and tablets. 除了移动电话和设备,Windows Phone 中的邮件应用程序还使用 Exchange ActiveSync 连接到 Exchange Online。In addition to mobile phones and devices, the Mail application in Windows Phone uses Exchange ActiveSync to connect to Exchange Online. 有关当前 Exchange ActiveSync 被许可人的完整列表,请访问 Exchange ActiveSync 许可网站。A complete list of current Exchange ActiveSync licensees is available at the Exchange ActiveSync Licensing site.

有关 Exchange ActiveSync 的详细信息,请参阅 Exchange activesyncFor more information about Exchange ActiveSync, see Exchange ActiveSync.

重要

每个邮箱的 Exchange ActiveSync 设备的最大数量为 100。The maximum number of Exchange ActiveSync devices per mailbox is 100.

使用 Exchange Web Services(EWS)开发的应用程序Applications developed with Exchange Web Services (EWS)

通过使用 Exchange Web 服务 (EWS) 或 EWS 托管 API 开发的应用程序,管理员可以访问使用 Exchange Online 存储的、来自本地、Azure 或其他托管服务运行的应用程序的数据。Applications developed using Exchange Web Services (EWS) or the EWS Managed API let administrators access data stored with Exchange Online from applications that are running on-premises, in Azure, or in other hosted services.

若要详细了解使用 Exchange Web 服务开发的应用程序,请参阅 Exchange Web 服务For more information on applications developed with Exchange Web Services, see Web Services in Exchange.

POP 和 IMAPPOP and IMAP

Exchange Online 通过 POP3 和 IMAP4 协议支持邮箱访问。POP 和 IMAP 访问要求使用 SSL 加密。默认情况下,为所有用户启用 POP。用户可以在 Outlook 网页版中查看他们的 POP 和 IMAP 连接设置。管理员可以在每个用户的基础上禁用 POP 和 IMAP 访问。Exchange Online supports mailbox access through both POP3 and IMAP4 protocols. POP and IMAP access requires encryption using SSL. POP is enabled by default for all users. Users can view their POP and IMAP connection settings in Outlook on the web. Administrators can disable POP and IMAP access on a per-user basis.

有关 POP3 和 IMAP4 连接性的详细信息,请参阅 POP3 和 IMAP4For more information about POP3 and IMAP4 connectivity, see POP3 and IMAP4.

SMTPSMTP

简单邮件传输协议 (SMTP) 用于为通过 IMAP 或 POP 连接到 Exchange Online 的客户端发送出站邮件。它是通过 Exchange Server 路由和递送的主协议。Exchange Online 支持两种类型的 SMTP 中继服务,用于需要 SMTP 邮件提交的授权内部客户应用程序:Simple Mail Transfer Protocol (SMTP) is used to send outbound mail for clients that connect to Exchange Online through IMAP or POP. It is the primary protocol for routing and delivery through Exchange Server. Exchange Online supports two types of SMTP relay services for authorized internal customer applications that require SMTP mail submission:

  • SMTP 邮件提交给托管环境内的用户。SMTP message submission to users inside the managed environment.

  • 通过身份验证的 SMTP 邮件中继到托管环境外的地址。Authenticated SMTP message relay to addresses outside the managed environment.

重要

授权源服务器的 IP 地址需要允许 SMTP 中继。当使用 SMTP 发送电子邮件时需要传输层安全性 (TLS) 加密和身份验证。IP addresses for authorized source servers are required to allow SMTP relay. Transport Layer Security (TLS) encryption and authentication is required when using SMTP to send email.

BlackBerry 设备BlackBerry devices

可通过 Exchange ActiveSync 在 BlackBerry 设备上提供电子邮件 ® 。Email is available on BlackBerry® devices via Exchange ActiveSync. 若要了解你的选项是什么,请参阅以下主题:To find out what your options are, see these topics:

有关详细信息,请参阅 BlackBerryFor more information, see BlackBerry.

备注

如果使用的是由中国世纪互联运营的 Office 365,则 BlackBerry 商业云服务 不可用,但是你可以使用 Exchange ActiveSync 设备和 Research in Motion(RIM,BlackBerry 无线电子邮件解决方案)中的产品运行 Blackberry Enterprise Server (BES)。If you are using Office 365 operated by 21Vianet in China, BlackBerry Business Cloud Services is not available. However, you can use Exchange ActiveSync devices or an offering from Research in Motion (RIM, the BlackBerry wireless email solution) to run Blackberry Enterprise Server (BES).

功能可用性Feature availability

若要查看跨计划、独立选项和本地解决方案的功能可用性,请参阅 Exchange Online 服务说明To view feature availability across plans, standalone options, and on-premises solutions, see Exchange Online service description.