捕获其他诊断信息Capturing additional diagnostic information

捕获 Power BI 的其他诊断信息Capturing Additional Diagnostic Information for Power BI

以下说明介绍了用于手动从 Power BI Web 客户端收集其他诊断信息的两种可能选择。These instructions provide two potential options for manually collecting additional diagnostic information from the Power BI web client. 只需采用其中一种选择即可。Only one of these options needs to be followed.

网络捕获 - Edge 和 Internet ExplorerNetwork Capture - Edge & Internet Explorer

  1. 通过 Edge 或 Internet Explorer 浏览到 Power BIBrowse to Power BI with Edge or Internet Explorer.
  2. 按 F12 打开 Edge 开发人员工具。Open the Edge developer tools by pressing F12.
  3. 该操作将会显示开发人员工具窗口:That will bring up the Developer Tools window:

  4. 切换到“网络”选项卡。它将列出已捕获的流量。Switch to the Network tab. It will list traffic it has already captured.

  5. 你可以在窗口中浏览并重现任何可能会遇到的问题。You can browse within the window and reproduce any problem you may be encountering. 你可以在会话期间随时通过按 F12 来隐藏和显示开发人员工具窗口。You can hide and show the developer tools window at any time during the session by pressing F12.
  6. 若要停止捕获,你可以选择开发人员工具区域的“网络”选项卡上的红色方块。To stop the capture, you can select the red square on the network tab of the developer tools area.

  7. 选择磁盘图标以“导出为 HAR”Select on the diskette icon to Export as HAR

  8. 提供文件名称并保存该 HAR 文件。Provide a file name and save the HAR file.

    HAR 文件会包含有关浏览器窗口与 Power BI 之间的网络请求的所有信息。The HAR file will contain all the information about network requests between the browser window and Power BI. 这会包括每个请求的活动 ID、每个请求的精确时间戳以及返回到客户端的任何错误信息。This will include the activity IDs for each request, the precise timestamp for each request, and any error information returned to the client. 此跟踪还会包含用于填充屏幕上显示的视觉对象的数据。This trace will also contain the data used to populate the visuals shown on the screen.

  9. 你可以提供该 HAR 文件以支持审阅。You can provide the HAR file to support for review.

更多问题?More questions? 尝试咨询 Power BI 社区Try asking the Power BI Community