Microsoft Stream 播放错误Microsoft Stream playback errors

播放错误Playback errors

错误Error 说明Explanation
该页面不可用That page isn't available 请求的页面不存在。The page you requested does not exist. 请尝试检查 Web 地址。Try checking the web address.
此视频不可用This video isn't available 视频不存在,或者尚未发布。Either the video does not exist or the video has not been published yet. 检查 Web 地址或通知视频所有者发布视频。Check the web address or notify the owner of the video to publish the video.
可能没有相应的权限This may not be for you 你似乎没有观看该视频的权限。It looks like you don't have permission to watch the video. 可与视频所有者联系以请求权限。You can contact the video owner to request permission.
请给我们几分钟时间Give us a few more minutes 该视频仍在上传或正在处理中。The video is still either uploading or being processing. 请稍后重试。Try again later.
上传时间超过平均时间Your upload is taking longer than average 该视频仍在上传或正在处理中。The video is still either uploading or processing. 较大的视频文件或较低的网络速度可能会影响上传时间。Larger video files or lower-speed networks can affect upload times. 可能是上传中断。It is possible that the upload may have been interrupted. 请稍后再试,或者如果你是上传者,请在“我的视频”**** 页查看视频状态。Try again later or if you are the uploader, check the status of your video in the My videos page.
此视频出错Something is wrong with this video 上传视频时出错。Something went wrong when uploading the video. 再次尝试上传视频。Try uploading the video again.
似乎阻止了 cookieIt looks like cookies are blocked 浏览器设置或插件阻止了第三方 cookie 并阻止播放。A browser setting or plugin is blocking third-party cookies and preventing playback. 若要使播放正常运作,请禁用扩展名或更改浏览器的隐私设置,以启用第三方 cookie。For playback to work, disable your extensions or change your browser's privacy settings to enable third-party cookies. 也可以选择“在新窗口中查看”**** 以在新窗口中播放。Alternatively, you can select View in new window to playback in a new window.
Stream 租户已移动,必须重新打开才能使用。Your Stream tenant has moved and must be turned back on before you can use it. 将 Stream 租户移动到新数据中心后,Office 365 全局管理员必须转到 Azure 门户,并打开“允许用户登录 Microsoft Stream 服务”。After moving your Stream tenant to a new data center, your Office 365 Global Admin must go to the Azure portal and turn on Enabled for users to sign in for the Microsoft Stream Service. 有关详细信息,请参阅阻止注册 Microsoft StreamFor details, see Block sign-ups for Microsoft Stream.
无法访问视频Can't access video 我们尝试了许多次来检索组织的信息,但未成功。We tried many times to retrieve your organization's information without success. 再试一次。Try again.
错误终止Errors ending in 消息Message 说明Explanation
02000000200000 网络有问题。There’s a problem with the network. 请检查网络连接并重试。Check your network connection and try again.
02001940200194 1. 找不到该视频。1. That video couldn't be found. 2.2. 实时事件未连接。The live event is not connected. 1. 内容可能已被删除。1. The content may be removed. 2.2. 编码器可能未正确连接。The encoder may not have connected properly.
020019C020019C 事件制作者可能遇到连接问题。The event producer may be having connection issues. 这可能是暂时性的,请稍后重试或通知事件制作者。This may be transient, try again later or notify the producer of the event.
0200258, 02002590200258, 0200259 网络有问题。There’s a problem with the network. 1. 请检查网络连接并重试。1. Check your network connection and try again. 2.2. 有时计算机或公司网络中的防火墙可能阻止了对某些域的访问;请与你的系统管理员联系。Sometimes a firewall on your machine or in your corporate network may be blocking access to certain domains; contact your system administration.
03000000300000 浏览器有问题There’s a problem with the browser 尝试在你的系统上通过此浏览器播放视频时出错。Something went wrong trying to playback the video in this browser on your system. 有时,如果删除或禁用音频设备,在 iOS 中最小化播放窗口或者内存不足,就会出现这种情况。Sometimes, this happens if you remove or disable the audio device, minimize the playback in iOS, or run out of memory. 尝试在其他浏览器中播放可能会有帮助。Trying in another browser may help the situation.
0400002, 0400003, 0400004, 0400005, 0500004, 05000050400002, 0400003, 0400004, 0400005, 0500004, 0500005 1. 播放视频时出现问题。1. There's a problem playing the video. 2.2. 浏览器有问题。There’s a problem with the browser. 尝试播放视频时出错。Something went wrong trying to play the video. 这可能是暂时性的,请重试,或尝试使用其他浏览器。This may be transient, try again or try a different browser.
06000000600000 不支持当前浏览器或设置。The current browser or settings aren’t supported. 尝试使用其他浏览器播放此视频。Try a different browser to play this video.
06000010600001 1. 此浏览器需要 Flash。1. This browser requires Flash. 2.2. 此浏览器需要支持的 Flash 版本。This browser requires a supported version of Flash. 较旧版本的浏览器有时需要 Flash 才能播放视频。Older browsers sometimes require Flash to playback video. 启用 Flash 浏览器插件播放视频。Enable the Flash browser plugin to play the video. 如果你已启用该插件但仍收到此错误消息,则 Stream 可能不支持该 Flash 版本。If you have already enabled the plugin and are still getting this error message, your Flash version may not be supported by Stream. 到目前为止,由于 Adobe 插件存在 bug,Stream 不支持 Flash 30.0.0.134。As of today, Flash 30.0.0.134 is not supported in Stream due to a bug in Adobe's plugin. 若要使播放正常运作,请将 Flash 版本更新到 30.0.0.154 或更高版本。For playback to work, update your Flash version to 30.0.0.154 or later.
其他Other 好像存在问题It looks like there’s a problem 请重试或报告问题。Try again or report and issue. 请注意播放错误代码。Note the playback error code. 若要使用更具体的详细信息进行调试,请查看此错误代码列表或联系支持人员To debug with more specific details, check this error code list, or contact support.

了解详细信息Learn More

报告问题Report an issue

如果在 Microsoft Stream 中看到与播放相关的问题,请直接从播放机或错误页面报告问题。If you are seeing issues in Microsoft Stream related to playback, report an issue directly from the player or from the error page.

  • 在播放机控制设置中,选择“报告问题”****,然后填写你的体验细节。In the player control settings, select Report an issue and fill in the details of your experience.

    报告问题

  • 在错误页面,单击“报告问题”****。From an error page, click Report an issue.

    从错误页报告问题

另请参阅See also

入门Get started

了解隐私设置Understand privacy settings