HelpAndSupportHelpAndSupport

重要

在 Windows 10 中, HelpAndSupport 设置已被弃用,因为其影响的帮助组件将被停用。In Windows 10, the HelpAndSupport settings are deprecated because the Help component that they impact is being retired. 仅提供有关 HelpAndSupport 设置的现有信息以供参考。Existing information about the HelpAndSupport settings are provided for reference only. Windows 10 提供了一个新的用户支持系统,即获取帮助应用。Windows 10 offers a new user support system, the Get Help app. 有关详细信息,请参阅 自定义获取帮助应用For more information, see Customize the Get Help app.

在 Windows 10 中,操作系统禁用了 Windows 8 中附带的帮助组件,并 Windows 8.1 包括帮助和支持 Windows 桌面应用程序 ( # A0) 。In Windows 10, the OS disables the help components that shipped in Windows 8 and Windows 8.1 including the Help and Support Windows desktop application (HelpPane.exe). HelpPane.exe 将继续存在于框中,但对其接口的调用将导致以下两个结果之一:HelpPane.exe will continue to exist in the box, but calls to its interfaces will result in one of two outcomes:

  • 如果用户处于脱机状态,则操作系统将启动入门应用。If the user is offline, the OS launches the Getting Started app.
  • 如果用户处于联机状态,操作系统将打开一个浏览器实例,并将浏览器重定向到联机主题。If the user is online, the OS opens a browser instance and redirects the browser to an online topic.

有关 Oem 如何在 "联系支持应用" 或 "支持" 网页中包含客户支持联系人信息的详细信息,请参阅 OEMInformationFor more information on how OEMs can include their customer support contact information in the Contact Support App or Support Web page, see OEMInformation.

子元素Child Elements

徽标Logo

指定包含 OEM 或组织徽标的映像文件的路径。Specifies the path of an image file that contains the logo of the OEM or organization.

LogoURLLogoURL

指定 OEM 或组织的支持页的 URL。Specifies the URL for a support page for the OEM or organization.

ManufacturerManufacturer

指定 OEM 的名称。Specifies the name of the OEM.

SearchContentSearchContent

指定 OEM 或组织是否提供了系统必须在搜索结果中返回的脱机帮助内容。Specifies whether the OEM or organization has provided offline Help content that the system must return in the search results.

SupportSearchURLSupportSearchURL

指定系统用于在搜索结果页上显示搜索链接的 URL。Specifies the URL that the system uses to display a search link on the page of search results.

TileColorTileColor

在 " 帮助和支持 " 主页上指定 OEM 或组织的磁贴的 RGB 背景色。Specifies the RGB background color of the tile for the OEM or organization on the Help and Support home page.

有效的配置阶段Valid Configuration Passes

oobeSystemoobeSystem

specializespecialize

父层次结构Parent Hierarchy

Microsoft-HelpAndSupport | HelpAndSupportMicrosoft-Windows-HelpAndSupport | HelpAndSupport

XML 示例XML Example

下面的示例演示如何设置用于自定义 " 帮助和支持 " 用户界面的值。The following example shows how to set values for customizing the Help and Support user interface. 此示例自定义 " 帮助和支持 " 页,使其包含 Fabrikam 徽标的蓝色 (16711680) OEM 磁贴。This example customizes the Help and Support page to have a blue (16711680) OEM tile that includes the Fabrikam logo. 当用户单击该磁贴时,将打开默认 Web 浏览器 http://www.fabrikam.com/supportWhen a user clicks the tile, the default Web browser opens http://www.fabrikam.com/support. 当用户在脱机状态下执行搜索时,系统将返回 " 帮助和支持 " 搜索结果中匹配的脱机 Fabrikam 主题。When a user performs a search while offline, the system returns the matching offline Fabrikam topics in the Help and Support search results. 当用户在联机时执行搜索时,系统会从 http://www.fabrikam.com/support/search " 帮助和支持 " 搜索结果的页面返回匹配的 Fabrikam 主题。When a user performs a search while online, the system returns the matching Fabrikam topics from the http://www.fabrikam.com/support/search page in the Help and Support search results. Fabrikam 名称将显示在 "搜索结果" 页和主页上的 "OEM" 磁贴上。The Fabrikam name appears on the search-results page and on the OEM tile on the home page.

<HelpAndSupport>
  <Logo>C:\Fabrikam\Logos\Logo.bmp</Logo>
  <LogoURL>http://www.fabrikam.com/support</LogoURL>
  <Manufacturer>Fabrikam</Manufacturer>
  <SearchContent>true</SearchContent>
  <SupportSearchURL>http://www.fabrikam.com/support/search/?term={Query}</SupportSearchURL>
  <TileColor>16711680</TileColor>
</HelpAndSupport>

组件Components

OEMInformationOEMInformation