OEMInformationOEMInformation

OEMInformation 指定将在 Windows 10 的 Get Help 应用中显示的 OEM 支持信息。OEMInformation specifies OEM support information that will display in the Get Help app in Windows 10. 此信息包括 OEM 的支持名称、指向其支持网站 URL 的链接、URL 或其支持应用。This information includes the OEM’s support name, and a link to either the URL of their support website, or the URL or their support app. 若要了解有关获取帮助应用的详细信息,请参阅 自定义获取帮助应用To learn more about the Get Help app, see Customize the Get Help app.

在 Windows 10 中,操作系统禁用了 Windows 8 中附带的帮助组件,并 Windows 8.1 包括帮助和支持 Windows 桌面应用程序 ( # A0) 。In Windows 10, the OS disables the help components that shipped in Windows 8 and Windows 8.1 including the Help and Support Windows desktop application (HelpPane.exe). HelpPane.exe 将继续存在于框中,但对其接口的调用将导致以下两个结果之一:HelpPane.exe will continue to exist in the box, but calls to its interfaces will result in one of two outcomes:

  • 如果用户处于脱机状态,则操作系统将启动入门应用。If the user is offline, the OS launches the Getting Started app.
  • 如果用户处于联机状态,操作系统将打开一个浏览器实例,并将浏览器重定向到联机主题。If the user is online, the OS opens a browser instance and redirects the browser to an online topic.

此更改会影响上下文相关的 (或 F1) 帮助,并从 Windows 附带的应用程序(包括 shell)中访问帮助。This change affects context-sensitive (or F1) help and accessing help from the menus for apps shipped with Windows including the shell.

子元素Child Elements

设置Setting 说明Description
SupportAppURLSupportAppURL OEM 支持应用程序的 URI。URI for the OEM support app. 必需,除非 SupportURL 存在,在这种情况下,它是可选的。Required, unless SupportURL is present, in which case it is optional. 如果同时提供两者, SupportAppURL 则使用。If both are supplied, SupportAppURL is used. 添加具有唯一值的参数,以识别来自 Get Help 应用的流量。Add a parameter with a unique value to identify traffic coming from the Get Help app.
SupportProviderSupportProvider OEM 支持应用或网站的名称。Name of OEM support app or website. 如果未提供,则使用 msinfo32.exe) 中 (默认制造商名称。If not provided, the default Manufacturer name (from msinfo32.exe) will be used.
SupportURLSupportURL 指定 OEM 的支持网站的 URL。Specifies the URL of the support website for an OEM. 必需,除非 SupportAppURL 存在,在这种情况下,它是可选的。Required, unless SupportAppURL is present, in which case it is optional. 如果同时提供两者, SupportAppURL 则使用。If both are supplied, SupportAppURL is used.

弃用的设置Deprecated settings

设置Setting 说明Description
HelpCustomizedHelpCustomized 此设置已弃用This setting has been deprecated. 若要自定义获取帮助应用,请将 SupportURL 或定义 SupportAppURL 为的一部分 OEMInformationTo customize the Get Help app, define SupportURL or SupportAppURL as part of your OEMInformation.
徽标Logo 此设置已弃用This setting has been deprecated. 获取帮助应用中未使用任何徽标。No logo is used in the Get Help app.
ManufacturerManufacturer 此设置已弃用This setting has been deprecated. "获取帮助" 应用中显示的制造商名称现在基于系统信息 ( # A0) 中定义的系统制造商值,除非你在中提供了 SupportProvider 参数 OEMInformationThe Manufacturer name displayed in the Get Help app is now based on your System Manufacturer value defined in System Information (msinfo32.exe), unless you provide a SupportProvider parameter as part of your OEMInformation. SupportProvider提供时,它将覆盖系统制造商名称。When SupportProvider is provided, it will override the System Manufacturer name. 这样,你就可以根据需要将你的支持应用或网站名称与你的品牌名称区分开来 (例如 "联系 Contoso 支持" 与 "联系 Contoso" ) 。This enables you to differentiate the name of your support app or website from the name of your brand if desired (i.e. "Contact Contoso Support" vs "Contact Contoso"). 对于此版本,如果 SupportProvider 不存在但不推荐使用的值 Manufacturer ,它仍将用于支持升级方案。For this release, if SupportProvider is not present but the deprecated value Manufacturer is, it will still be used to support upgrade scenarios.
ModelModel 此设置已弃用This setting has been deprecated. "获取帮助" 应用中显示的模型名称现在基于系统产品名称值,如系统信息 ( # A0) 中所定义。The Model name displayed in the Get Help app is now based on your System Product Name value, as defined in System Information (msinfo32.exe).
SupportHoursSupportHours 此设置已弃用This setting has been deprecated. "获取帮助" 应用中未显示支持小时数。Support hours are not shown in the Get Help app.
SupportPhoneSupportPhone 此设置已弃用This setting has been deprecated. "获取帮助" 应用中未显示 "支持电话号码"。Support phone number is not shown in the Get Help app.

有效的配置阶段Valid Configuration Passes

auditUserauditUser

一般化generalize

offlineServicingofflineServicing

oobeSystemoobeSystem

specializespecialize

父层次结构Parent Hierarchy

Microsoft-Shell-安装程序 | OEMInformationMicrosoft-Windows-Shell-Setup | OEMInformation

应用于Applies To

有关此组件支持的 Windows 版本和体系结构的列表,请参阅 Microsoft-Windows Shell 设置For a list of the Windows editions and architectures that this component supports, see Microsoft-Windows-Shell-Setup.

XML 示例XML Example

下面的示例演示如何设置 OEM 信息。The following example shows how to set OEM information.

<OEMInformation>
   <SupportProvider>Contoso Support</SupportProvider>
   <SupportAppURL>contoso-contact-support</SupportAppURL>
   <SupportURL>http://www.fabrikam.com/support</SupportURL>
</OEMInformation>

Microsoft-Windows-Shell-SetupMicrosoft-Windows-Shell-Setup

Microsoft-Windows-HelpAndSupportMicrosoft-Windows-HelpAndSupport