浏览报告Browse Reports

当你登录到仪表板时,你可以查看有关任何内容的报告,不管是客户对你设备的满意度评级还是最近的产品问题。When you sign in to the Dashboard, you can view reports about anything from customer satisfaction ratings for your devices to the most recent product issues.

查看报告Viewing reports

要查看你的产品的特定报告,你必须登录到仪表板。To see reports that are specific to your products, you must sign in to the Dashboard.

浏览报告To browse for a report

  1. 使用你的 Microsoft 帐户登录到仪表板。Sign in to the Dashboard by using your Microsoft account.

  2. 在窗口左侧,单击“报告”*On the left side of the window, click *Reports.

  3. 在“报告”*页上,你可以查看大多数报告。On the *Reports page, you can review most reports. 要查看其他报告,请在“报告”*磁贴中单击“浏览报告”To view other reports, in the **Reports* tile, click Browse reports.

  4. 在“浏览报告”*页上,单击要查看的报告。On the *Browse reports page, click the report that you want to view.

创建有关产品的自定义数据报告的步骤To create a customized data report on your products

  1. 在“报告”*页的“下载”下,单击“产品映射工具”On the *Reports page, under Downloads, click Product Mapping Tool.

  2. 在 Product Mapping Tool 中,选择你要关注的驱动程序、产品或产品组。In the Product Mapping tool, select the drivers, products, or product groups that you want to follow.

    选项Option 描述Description

    驱动程序Driver

    基于文件名提供驱动程序映射。Provides driver mappings based on filenames.

    产品Products

    基于指定目录中的文件版本提供数据。Provides data based on file versions from specified directory.

    产品组Product Groups

    编组用于报告的产品。Groups products for reporting.

阅读报告的步骤To read a report

  • 尽管报告的内容和格式会随报告类型而改变,请使用以下选项导航报告:Although the content and format of the reports vary according to the report type, navigate through the report by using the following:

    选项Option 描述Description

    加减符号Plus or minus sign

    展开或折叠包含详细信息的区域。Expand or collapse the section that contains detailed information.

    Cab 链接Cabs link

    下载 .cab 文件进行检查。Download the .cab file for review. .cab 文件包含有关所发生故障情况且可用于进行诊断的详细信息。The .cab file contains detailed information about the circumstances surrounding the failure that occurred, and can be used for diagnosis.

    请求详细信息Request more detail

    打开一个你可以请求更多 .cab 文件的表单,在下次 Microsoft 刷新报告时,它将显示为其他 .cab 链接。Opens a form where you can request more .cab files, which will show as additional .cab links the next time Microsoft refreshes the report.

    注意Note

    随着收集更多的 .cab 文件时,收集某些 .cab 文件可能需要一些时间,例如堆栈转储。As more .cab files are collected, some .cab files such as heap dumps may take a while to be collected.

    你可以为特定故障请求更多的 .cab 文件。You can request more .cab files for a specific failure. 选项包括小型转储和堆栈转储。Options include mini dumps and heap dumps.

    创建响应Create response

    如果报告针对某个软件故障(用户模式),这会将你重定向到站点的“软件响应”部分。If the report is for a software failure (user-mode), this redirects you to the Software response section of the site.

    如果报告针对某个硬件故障(内核模式),这将打开一个新窗口,其中有一个表单需要你完成。If the report is for a hardware failure (kernel-mode), this opens a new window with a form for you to complete.

    在所有情况下,响应都会以屏幕右下角任务栏中的标志形式显示在“操作中心”中。In all cases, responses appear in the Action Center, as a flag in your taskbar at the bottom right of your screen.

<span data-ttu-id="fa349-143">你也可以使用每个报告顶部的导航栏执行以下操作:</span><span class="sxs-lookup"><span data-stu-id="fa349-143">You can also use the navigation bar at the top of each report to do the following:</span></span>

<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th><span data-ttu-id="fa349-144">选项</span><span class="sxs-lookup"><span data-stu-id="fa349-144">Option</span></span></th>
<th><span data-ttu-id="fa349-145">说明</span><span class="sxs-lookup"><span data-stu-id="fa349-145">Description</span></span></th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td><img src="images/wes-win8-reports-pager.jpg" alt="Navigate the report" /></td>
<td><p><span data-ttu-id="fa349-146">翻阅报告。</span><span class="sxs-lookup"><span data-stu-id="fa349-146">Page through the report.</span></span></p></td>
</tr>
<tr class="even">
<td><img src="images/wes-win8-reports-toparent.jpg" alt="View parent report" /></td>
<td><p><span data-ttu-id="fa349-147">返回到父报告。</span><span class="sxs-lookup"><span data-stu-id="fa349-147">Return to the parent report.</span></span></p></td>
</tr>
<tr class="odd">
<td><img src="images/wes-win8-reports-search.jpg" alt="Search the report" /></td>
<td><p><span data-ttu-id="fa349-148">输入用于搜索报告的词语。</span><span class="sxs-lookup"><span data-stu-id="fa349-148">Enter a term to search the report.</span></span></p></td>
</tr>
<tr class="even">
<td><img src="images/wes-win8-reports.jpg" alt="Export report" /></td>
<td><p><span data-ttu-id="fa349-149">将报告导出到下列文件之一:</span><span class="sxs-lookup"><span data-stu-id="fa349-149">Export the report to one of the following:</span></span></p>
<ul>
<li><p><span data-ttu-id="fa349-150">.xml 文件</span><span class="sxs-lookup"><span data-stu-id="fa349-150">An .xml file</span></span></p></li>
<li><p><span data-ttu-id="fa349-151">逗号分隔或 .csv 文件</span><span class="sxs-lookup"><span data-stu-id="fa349-151">A comma-delimited or .csv file</span></span></p></li>
<li><p><span data-ttu-id="fa349-152">.pdf 文件</span><span class="sxs-lookup"><span data-stu-id="fa349-152">A .pdf file</span></span></p></li>
<li><p><span data-ttu-id="fa349-153">.mhtml 文件</span><span class="sxs-lookup"><span data-stu-id="fa349-153">An .mhtml file</span></span></p></li>
<li><p><span data-ttu-id="fa349-154">Microsoft® Excel</span><span class="sxs-lookup"><span data-stu-id="fa349-154">Microsoft® Excel</span></span></p></li>
<li><p><span data-ttu-id="fa349-155">.tiff 文件</span><span class="sxs-lookup"><span data-stu-id="fa349-155">A .tiff file</span></span></p></li>
<li><p><span data-ttu-id="fa349-156">Microsoft Word</span><span class="sxs-lookup"><span data-stu-id="fa349-156">Microsoft Word</span></span></p></li>
</ul></td>
</tr>
<tr class="odd">
<td><img src="images/wes-win8-reports-refresh.jpg" alt="Refresh report" /></td>
<td><p><span data-ttu-id="fa349-157">刷新数据。</span><span class="sxs-lookup"><span data-stu-id="fa349-157">Refresh the data.</span></span></p></td>
</tr>
<tr class="even">
<td><img src="images/wes-win8-reports-print.jpg" alt="Print report" /></td>
<td><p><span data-ttu-id="fa349-158">打印报告。</span><span class="sxs-lookup"><span data-stu-id="fa349-158">Print the report.</span></span></p></td>
</tr>
</tbody>
</table>

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