向报告的错误提供解决方案Providing Solutions to Reported Errors

用户选择提交错误报告时,Microsoft Windows 错误报告 (WER) 将确定解决方案是否与该类别的错误相关联。When a user chooses to submit an error report, Microsoft Windows Error Reporting (WER) determines whether a solution has been associated with that category of error. 若解决方案存在,用户将看到 Windows 操作中心中的响应。If a solution exists, the user will see a response in Windows Action Center.

在分析公司的错误报告以及创建的修复或其他解决方案后,可以创建消息并通过 WER 传递给将来可能会遇到此问题的客户。After you have analyzed your company's error reports and created fixes or other solutions, you can create a message to be delivered through WER to customers who experience that issue in the future. 通过利用 WER 反馈循环,可以将信息提供给客户以帮助解决其问题和降低公司的支持成本。By taking advantage of the WER feedback loop, you can provide information to your customers to help solve their problems and to reduce your company's support costs.

如何创建响应How to create responses

若要了解如何为客户创建响应的详细信息,请参阅创建响应To learn more about how to create responses for your customers, see Create Responses.

相关主题Related topics

浏览报告Browse Reports

管理订阅Manage Subscriptions

向 Microsoft 发送有关该主题的评论Send comments about this topic to Microsoft