数据保留策略Data retention policy

工作区分析将保留其收集的数据的时间多长?How long does Workplace Analytics retain the data that it has collected? 答案取决于工作区分析用户许可证的状态:The answer depends on the state of the Workplace Analytics user licenses:

活动租户的数据保留Data retention for active tenants

活动租户是具有一个或多个有效的工作区分析用户许可证的租户。An active tenant is tenant that has one or more valid Workplace Analytics user licenses.

默认情况下,工作区分析最初收集、处理并保留13个月的数据。By default, Workplace Analytics initially collects, processes, and retains 13 months' worth of data. 然后,通过每周刷新,工作区分析会增加此历史记录,直到收集27个月的数据。Then, through weekly refreshes, Workplace Analytics increases this history until 27 months' worth of data is collected. 此后,收集较新的协作数据时将删除较旧的协作数据。After this point, older collaboration data is deleted as newer collaboration data is collected.

这意味着工作区分析将不会有27个月之前的任何协作数据。This means that Workplace Analytics will not have any collaboration data that is older than 27 months.

客户可以使用少于13个月的数据来为启动工作区分析发出请求。在这种情况下,可收集的最小金额为一个月。Customers can file a request to initiate Workplace Analytics with less than 13 months of data; in that case, the minimum amount that can be collected is one month.

删除许可证后的数据保留Data retention after a license is removed

如果从用户中删除了 Workplace Analytics 许可证,则工作区分析将保留在分配许可证期间收集的用户的协作数据。If the Workplace Analytics license is removed from a user, Workplace Analytics retains that user's collaboration data that was collected during the period the license was assigned. 管理员可以继续查询此用户在离开之前参与的协作活动。Admins can continue to query the collaboration activity that this user participated in before they left. 人员的协作数据将根据 活动租户的数据保留中所述的整体保留策略进行删除。The person's collaboration data will be deleted according to the overall retention policy that is described in Data retention for active tenants.

若要在删除许可证后从用户处永久删除数据,可以联系 Microsoft 客户支持以请求进行协作数据重置。To permanently remove data from users after licenses are removed, you can contact Microsoft customer support to request a collaboration data reset. (请参阅 Get support。 ) (See Get support.)

有关在 GDPR 下处理的数据删除请求的信息,请参阅 支持处理数据主体请求For information about data deletion requests as handled under the GDPR, see Support for handling data subject requests.

所有工作区分析订阅过期后的数据保留和访问Data retention and access after all Workplace Analytics subscriptions expire

如果所有工作区分析订阅都已过期,则必须等到宽限期结束后,才能以查询结果的形式下载数据;请参阅 下载查询结果If all of your Workplace Analytics subscriptions expire, you have until the end of your grace period to download data in the form of query results; see To download query results. 宽限期的持续时间因国家/地区和计划而异;对于批量许可购买,通常为90天,对于其他购买类型为30天。The duration of the grace period varies between countries and plans; typically it is either 90 days for volume-licensing purchases or 30 days for other purchase types. 将根据 Office 365 数据处理标准删除所有后端数据。All backend data will be deleted in accordance with the Office 365 Data Handling Standard.

超过此期限后,你将无法再访问 "工作区分析" 网站。After this period has passed, you will no longer have access to the Workplace Analytics site.

下载查询结果To download query results

  1. 打开 工作区分析Open Workplace Analytics. 如果出现提示,请使用你的工作帐户登录。If prompted, sign in with your work account.
  2. 选择 "分析 > 查询 > 结果" 以查看以前运行的查询。Select Analyze > Queries > Results to see previously run queries.
  3. 在特定查询的行中,选择 " 下载 " 以下载一个 .csv 文件(存档为 .zip 文件)中的查询结果。In the row of a particular query, select Download to download query results in a .csv file, which is archived as a .zip file.

获取支持Get support