提高运营效率Enhance operational effectiveness

列出的每个行为都显示你的组织如何根据行业研究和你的特定组织数据与其他组织进行比较。Each of the behaviors listed show how your organization compares with others based on industry research and your specific organizational data. 列出的每个行为都显示你的组织如何根据行业研究和你的特定组织数据与其他组织进行比较。Each of the behaviors listed show how your organization compares with others based on industry research and your specific organizational data.

增强操作有效性页面

计算Calculations

以下是百分比见解及其基础指标,以及一些有关用于它们的计算。The following are the percentage insights, their underlying metrics, and a little about the calculations used for them.

操作有效性百分比见解

行为Behavior 百分比见解Percentage insight 指标Metrics 计算Calculations
释放容量Free up capacity 每周协作时间超过 25 小时的员工百分比Percentage of employees who 25+ hours in collaboration every week 协作时间Collaboration hours 每周通过电子邮件、呼叫、即时消息和会议协作的时间超过 25 小时的员工百分比。Percentage of employees who spend more than 25 hours each week collaborating through email, calls, instant messages, and meetings. 此见解每周计算一次,并计算整个时间段的平均值。This insight is calculated weekly and averaged for the entire time period.
提高会议质量Improve meeting quality 将大部分会议时间用于长会议或大型会议的员工百分比Percentage of employees who spend a majority of their meeting time in long or large meetings 长会议大型会议和会议时间Long meetings, large meetings, and meeting hours 在长或大型会议中花费超过 50% 的会议时间的员工百分比。The percentage of employees who spent over 50 percent of their meeting hours in long or large meetings. 长会议超过一小时,大型会议与会者超过 8 人。Long meetings are longer than one hour and large meetings have more than eight attendees. 这是每周计算一次,并计算整个时间段的平均值。This is calculated weekly and averaged for the entire time period.
让员工保持参与Keep employees engaged 在会议中完成大量任务的员工百分比Percentage of employees who significantly multitask in meetings 多任务会议时间Multi-tasking meeting hours 花费超过 25% 的会议时间多任务的员工百分比。Percentage of employees who spend more than 25 percent of their meetings hours multitasking. 此见解每周计算一次,并计算整个时间段的平均值。This insight is calculated weekly and averaged for the entire time period.
保护完成工作的时间Protect time to get work done 每周工作时间少于 20 小时的员工的百分比Percentage of employees who have less than 20 hours available to focus each week 总专注时间Total focus hours 每周工作时间少于 20 小时的员工的百分比,该百分比每周计算一次,并在整个时段内进行平均值计算。The percentage of employees who have less than 20 hours available to focus each week, which is calculated weekly and averaged for the entire time period.

下面定义了视觉行为见解中显示的组织数据。The following defines the organizational data shown in the visual behavioral insights.

操作有效性视觉见解

行为Behavior 视觉见解Visual insight 定义Definition
释放容量Free up capacity 协作小时数的分布Distribution of collaboration hours 员工基于其每周协作小时数 的百分比Percentage of employees based on their weekly collaboration hours. 他们分为零到 10 小时、10 到 20 小时以及 20 小时以上协作时间的人。They are divided into those who spend between zero and 10 hours, 10 and 20 hours, and more than 20 hours collaborating. 这些百分比每周计算一次,并计算整个时间段的平均值。These percentages are calculated weekly and averaged for the entire time period.
提高会议质量Improve meeting quality 按持续时间和与会者数安排的会议Meetings by duration and number of attendees 使用 会议 时间计算以下百分比,这些百分比按周计算,并在整个时间段中计算平均值:Uses meeting hours to calculate the following percentages that are calculated weekly and averaged for the entire time period:
  • 大型会议 - 与会者超过 8 人但持续时间少于 1 小时的会议百分比。Large meetings - Percentage of meetings that are larger than eight attendees but have a duration of less than one hour.
  • 长会议 - 超过 1 小时但与会者少于 8 人的会议百分比。Long meetings - Percentage of meetings that are longer than one hour but have less than equal to eight attendees.
  • 长大型会议 - 与会者超过 8 人且超过 1 小时的会议百分比。Long and large meetings - Percentage of meetings that have more than eight attendees and are longer than one hour.
  • 决策会议 - 与会者数在 2 到 8 人之间且持续时间少于 1 小时的会议百分比。Decision-making meetings - Percentage of meetings that have between two and eight attendees and are less than one hour in duration.
让员工保持参与Keep employees engaged 会议中多任务分布Distribution of multitasking in meetings 基于每周多任务会议小时数 的员工百分比Percentage of employees based on their weekly multitasking meeting hours. 这些时间分为零到一小时、一到五小时和五小时以上。They are divided into those who spend between zero and one hour, one to five hours, and more than five hours. 这些计算是每周计算一次,并在整个时段内进行平均值计算。These are calculated weekly and averaged for the entire time period.
保护完成工作的时间Protect time to get work done 专注时间分布Distribution of focus time 按总专注时间分组 的员工百分比Percentage of employees grouped by their total focus hours. 他们分为零到 10 小时、10 到 20 小时、20 到 40 小时以及 40 小时以上专注时间的人。They are divided into those who spend between zero and 10 hours, 10 and 20 hours, 20 and 40 hours, and more than 40 hours focusing. 这些计算是每周计算一次,并在整个时段内进行平均值计算。These are calculated weekly and averaged for the entire time period.

采取措施Take action

可以选择" 查看见解", 查看可最大限度地提高组织运营效率的方法。You can select See your insights to see ways you can maximize operational effectiveness in your organization. 根据你的角色,除"采取操作"中的建议外,还提供以下选项。Depending on your role, the following are available in addition to the recommendations within Take action.

  • 机会组- 列出受影响最大且从这些基于组织数据和行业研究的建议最佳做法或计划中获益最多的 组。Opportunity groups - Lists the groups who are most affected and would benefit the most from these recommended best practices or Plans, which are based on your organizational data and industry research.

  • 浏览统计数据- 以下建议链接,指向有关组织的团队合作或 会议的更深入数据Explore the stats – The following recommendations link to more in-depth data about your organization's teamwork or meetings. 以下每个 行为的"采取操作"部分中,选择 "查看你的 见解" > 浏览统计数据 以访问它们:In the Take action section for each of the following behaviors, select See your insights > Explore the stats to access them:

    行为Behavior 建议Recommendation 浏览统计信息Explore the stats
    释放容量Free up capacity 缩短会议时间Reduce meeting hours TeamworkTeamwork
    提高会议质量Improve meeting quality 尝试更短和更小的会议Try shorter and smaller meetings 会议概述Meetings overview
    让员工保持参与Keep employees engaged 改进会议实践Improve meeting practices TeamworkTeamwork
    保护完成工作的时间Protect time to get work done 建立新的工作习惯Establish new work habits TeamworkTeamwork
  • 在 Power BI 中浏览 - 如果可用,则指向 Power BI 报告的链接,以对一个或多个建议进行更高级分析。Explore in Power BI - If available, links to Power BI reports for more advanced analysis for one or more of the recommendations.

  • 计划 - 打开一 个新 计划,你可以设置与一个或多个建议相关的计划。Plans - Opens a new Plan you can set up relating to one or more of the recommendations.

最佳做法Best practices

本节介绍以下每个行为为什么很重要,以及可帮助增强操作有效性的最佳方案。This section describes why each of the following behaviors matter and the top best practices that can help enhance operational effectiveness.

释放容量Free up capacity

减少低质量协作所浪费的时间是一种为创建业务价值的活动创建容量的方法。Reducing the amount of time wasted on low-quality collaboration is a way to create capacity for activities that create business value.

正如在 "如何最终终止无用定期会议"中介绍的,不仅会议提供的价值很少,或者用户正在多任务处理;"在这些低价值交互中投入大量时间是完成工作的一个高成本障碍"。As explained in How to finally kill the useless, recurring meeting, it's not only that the meeting provides little value or that people are multitasking; it's that "the sheer amount of time invested in these low-value interactions is a high-cost impediment to getting things done." 减少会议时间的方法:Ways to reduce meeting time:

  • 取消可能不再需要的任何定期会议。Cancel any recurring meetings that might no longer be needed. 每季度都会重新评估使用最多的定期会议需求。Every quarter reassess the need for recurring meetings that consume the most time. 请尝试取消某些操作,如果错过,请重新添加它们。Try canceling some, and then add them back if they’re missed.
  • 使用 MyAnalytics 良好环境了解您的非工作时间工作习惯,并使用 Outlook 中的内联建议自动延迟电子邮件传递,以便与为同事配置的工作时间保持一致。Use MyAnalytics wellbeing to learn about your after-hours work habits and use Inline suggestions in Outlook to automatically delay email delivery to align with configured working hours for coworkers.
  • 通过安排更短的会议来缩短会议 (,例如只有 15) 日程。Reduce meeting hours by scheduling shorter meetings (such as only 15 minutes) with focused agendas. 简短的独立会议在高风险工作场所中很常见,用于对事件进行建议或反映。Short stand-up meetings are common in high-stakes workplaces to debrief or reflect on an event.

有关安排较短会议的最佳方案及方法,请参阅 会议最佳做法For more best practices and ways to schedule shorter meetings, see Best practices for meetings.

提高会议质量Improve meeting quality

长大型会议非常昂贵,并且通常被视为是时间浪费。Long and large meetings are costly and often considered a waste of time. 人员较少的会议可以增强个人和团队绩效。Shorter meetings with fewer people can enhance individual and team performance.

运行会议的 压缩指南解释了一些有助于提高会议效率的新想法,例如,如果"希望用户有机会参与,则需要限制与会者"。The condensed guide to running meetings explains a few new ideas that can help make your meetings more effective, such as if "you want people to have the opportunity to contribute, you need to limit attendance." 优化会议的方法:Ways to optimize meetings:

  • 使用 MyAnalytics 缩短会议。Use MyAnalytics to shorten meetings. 例如,撰写持续时间为 1 小时的会议邀请时,内联建议将提醒您将会议缩短 15 分钟。For example, when you're composing a meeting invitation with a duration of one hour, an inline suggestion will remind you to shorten the meeting by 15 minutes.
  • 邀请更少的人。Invite fewer people. 在准备议程时,包括每个参与者的出席目的。When preparing the agenda, include the purpose of each participant's attendance. 此练习可能会显示不必要的被邀请者,包括可选或仅需要会议笔记的人。This exercise can reveal unnecessary invitees, including people who are optional or only require meeting notes.

有关安排较短会议的最佳方案及方法,请参阅 会议最佳做法For more best practices and ways to schedule shorter meetings, see Best practices for meetings.

让员工保持参与Keep employees engaged

与会议目标无关的会议期间的电子邮件和聊天活动可能导致对决策的不同解释、错过的指导和操作项的不一致后续操作。Email and chat activity during meetings unrelated to meeting goals can lead to different interpretations of decisions, missed guidance, and inconsistent follow-through on action items.

如果你在会议期间 进行多任务,你的团队也会解释"多任务可能会向其他人表明我们不重视他们的时间或贡献。If you multitask during meetings, your team will too explains "multitasking can signal to others that we don’t value their time or their contributions. 当你和整个团队参与此行为时,它几乎没有好的影响。"When you and your entire team engages in this behavior, little good can come from it." 使员工保持参与的方法:Ways to keep employees engaged:

  • 使用 MyAnalytics Insights 准备会议Use the MyAnalytics Insights to prepare for meetings. 它提供有关会议信息、相关文档和预订准备时间提醒的见解。It provides insights about meeting information, related documents, and reminders to book preparation time.
  • 准备周到的日程,明确说明会议目标和每个参与者的出席目的。Prepare thoughtful agendas that clearly state meeting goals and the purpose of each participant's attendance. 将议程主题作为问题进行重点讨论和主要讨论。Frame agenda topics as questions to focus and prime discussions.
  • 人们具有短的注意范围。People have short attention spans. 若要使会议参与者在较长的会议中保持参与,请以 15 分钟为增量安排议程并休息一小会。To keep meeting participants engaged during longer meetings, structure agendas in 15-minute increments and take mini-breaks.

有关保持与会者的兴趣和参与的更多最佳做法和方式,请参阅 会议最佳做法For more best practices and ways to maintain the interest and participation of meeting attendees, see Best practices for meetings.

保护完成工作的时间Protect time to get work done

在没有会议、电子邮件和聊天的情况下,员工有机会完成重要工作并发挥创造力。Time without meetings, emails and chats provides employees with the opportunity to get important work done and think creatively.

如何每周建立一个无会议日说明了"目标是不间断地专注"时间,以"处理需要专注和高级思考的项目,例如编写、战略思考、分析、编码、设计或具有大量复杂性的项目"。How to establish a meeting-free day each week explains the "goal is uninterrupted focus" time to work "on projects that require focus and high-level thinking, such as writing, strategic thinking, analysis, coding, designing, or a project with a lot of complexity." 保护时间的方法:Ways to protect time:

  • 使用 MyAnalytics 焦点 计划可自动预定专注时间,并可以记录聊天,并允许您每周跟踪进度。Use the MyAnalytics Focus plan to automatically book focus time and protect this time by silencing chats, and allows you to track your progress weekly.
  • 通过不向状态为"专注"的团队成员发送聊天,创建新的团队规范,以尊重其他人的 Microsoft Teams 专注状态。Create a new team norm that respects the Microsoft Teams focus status of others by not sending chats to teammates whose status is "focusing."

有关保护自己和他人时间的最佳方案及方法,请参阅专注 时间最佳做法For more best practices and ways to protect the time of yourself and others, see Best practices for focus time.