管理貴組織的電話號碼Manage phone numbers for your organization

有四種方法可讓使用者 (訂閱) 服務 (付費和免付費) 電話號碼:There are four ways to get user (subscriber) and service (toll and toll-free) phone numbers for your organization:

重要

有關澳洲的新電話號碼,請參閱Telstra Voice Services。For new phone numbers in Australia, see Telstra Voice Services. 有關日本的新電話號碼,請參閱SoftBank Voice Services。For new phone numbers in Japan, see SoftBank Voice Services.


如果您知道要尋找的表單類型,請使用下拉式清單來選取您取得數位的國家/地區。If you know what kind of forms you are looking for, use the drop-down to select the country/region where you're getting numbers.

選取您的國家/地區以尋找您需要的可下載 PDF LOA 表單Select your country or region to find the downloadable PDF LOA forms you will need


以下是有關這些數位要求表單的一些詳細資訊Here's a bit more information about these number request forms

要求新電話號碼的表單Request forms for new phone numbers

每個國家/地區有不同的指示、不同類型的電話號碼 (地理/非地理和服務 (付費/免付費) ) ,以及取得電話號碼以便用於 Microsoft Teams 的規則/法規。Each country or region has different instructions, different types of phone numbers (geographic/non-geographic and service (toll/toll-free)) and rules/regulations for getting phone numbers so they can be used in Microsoft Teams.

有時候 (視您的國家/地區或地區) 您可能無法使用 Microsoft Teams 系統管理中心取得新的使用者 (訂閱者) 或服務 (付費或免付費) 電話號碼,或者您可能需要特定的電話號碼 (虛名要求) 或 特定區 碼。Sometimes (depending on your country or region) you won't be able to get new user (subscriber) or service (toll or toll-free) phone numbers using the Microsoft Teams admin center or you might need specific phone numbers (vanity requests) or specific area codes.

若是如此,您必須下載正確的 PDF LOA 表單 (每個國家/地區,以及電話號碼類型) 並傳送回給我們。If so, you will need to download the correct PDF LOA form (per country or region and type of phone numbers) and send it back to us. 我們的技術支援中心會從該服務台開始處理您的要求。Our service desk will take it from there and start processing your request.

授權書 (LOAs) 將其他服務提供者的現有電話號碼移轉/移轉至 Microsoft TeamsLetters of Authorization (LOAs) to transfer/port existing phone numbers from another service provider to Microsoft Teams

如果您需要移轉/移轉現有的電話號碼,您必須下載、填入授權信 (LOA) 並傳送給我們,這可讓我們代表您要求並將這些現有號碼從不同的服務提供者移轉至 Microsoft Teams。If you need to transfer/port your existing phone numbers, you will need to download, fill and send us a Letter of Authorization (LOA), which gives us permission to request and transfer, on your behalf, those existing numbers from a different service provider into Microsoft Teams.

如果您目前與另一家電信公司有下列專案,請傳送 LOA 給我們:Please send us an LOA if you currently have the following with another carrier:

  • 使用者 (訂閱) 號碼。User (subscriber) numbers.
  • 服務 (音訊) 橋接器、自動語音機或通話佇列的付費電話號碼。Service (toll) numbers for audio conferencing bridges, auto attendants, or call queues.
  • Toll-Free電話號碼。Toll-Free phone numbers.
  • 超過 999 個您需要移轉/移轉的使用者電話號碼,但無法使用當地號碼移轉精靈進入 Microsoft Teams 系統管理中心。More than 999 user phone numbers that you need to transfer/port but can't get in the Microsoft Teams admin center using the local number porting wizard.

一旦擁有您 填入並簽署的 LOA,請與 我們的 PSTN 服務中心連電話,以便我們可以協助您。Once you have your filled and signed LOA, please contact our PSTN Service Desk so we can assist you.

仍然需要協助嗎?Still need assistance?

請連上我們的 PSTN 服務台 ,我們會儘快協助您。Please contact our PSTN Service Desk and we will assist you as soon as possible.

其他資源Additional resources

緊急通話條款及條件Emergency calling terms and conditions

緊急通話免責聲明標籤Emergency Calling disclaimer label