管理 Microsoft Teams 會議室Manage Microsoft Teams Rooms

如果您的組織中有 Microsoft 團隊聊天室已認證的裝置,您有彈性的管理選項。If you have Microsoft Teams Rooms-certified devices in your organization, you have flexible management options. 您可以在同一個中央位置管理裝置,讓您管理所有團隊解決方案、Microsoft 團隊系統管理中心,或者您可以使用 Microsoft 團隊聊天室管理的服務,將管理責任轉移給專屬專家。You can manage the devices yourself in the same central location where you manage all you Teams solutions, Microsoft Teams Admin Center or you can transfer management responsibility to dedicated experts using Microsoft Teams Rooms Managed Services. 您也可以委派管理對您選擇的合作夥伴,以取得其中一個選項。You can also delegate management access to a partner of your choice for either of the options.

有了 Microsoft 團隊系統管理中心,您就可以:With Microsoft Teams Admin Center, you can:

  • 執行裝置管理(例如重新開機或封鎖裝置),以及下載裝置記錄Perform device management like restarting or blocking devices, and downloading device logs
  • 套用團隊專用的設定Apply Teams-specific settings
  • 檢查 Microsoft 團隊聊天室裝置及其週邊設備的健康情況狀態,包括相機、顯示器、麥克風等等Check the health status of Microsoft Teams Room devices and their peripherals, including cameras, displays, microphones, and so on
  • 查看目前與過去的會議活動 (例如,通話品質、網路健康情況和連線能力以及參與者人數) 的詳細資料。Review current and past meeting activity (such as details about call quality, network health and connectivity, and number of participants)
  • 請參閱外設 (例如相機和投影機) 連線至 Microsoft 團隊聊天室裝置See peripherals (such as cameras and projectors) connected to a Microsoft Teams Room device

若要管理團隊室裝置,請開啟 Microsoft 團隊系統管理中心,然後移至 [裝置 > 團隊] 會議室To manage Teams Rooms devices, open the Microsoft Teams admin center and go to Devices > Teams Rooms.

小組系統管理中心摘要頁面

重要

若要使用 [團隊系統管理中心] 管理裝置,您必須獲指派全域管理員、團隊服務管理員或團隊裝置系統管理員角色。To manage devices using the Teams admin center, you need to be assigned the Global Administrator, Teams Service Administrator or Teams Device Administrator roles.

變更團隊聊天室裝置Make changes to Teams Rooms devices

如果您有一個以上的團隊會議室裝置,您可以在多個裝置上同時執行大部分動作。If you have more than one Teams Rooms device, you can do most actions on multiple devices at the same time. 例如,您可以在所有裝置上同時設定團隊 app 設定。For example, you can set Teams app settings on all of your devices at the same time.

裝置設定Device settings

您可以在組織中的一或多台裝置上變更設定。You can change settings on one or more devices in your organization. 若要變更設定,請選取您要管理的裝置或裝置,然後選取 [ 編輯設定]。To change settings, select the device or devices you want to manage and then select Edit Settings. 新窗格隨即開啟,您可以在裝置上變更所有設定。A new pane will open with all of the settings you can change on your devices. 下表列出您可以使用 [團隊系統管理中心] 變更的設定。The following table lists the settings you can change using the Teams admin center. 某些設定只有在您選取單一裝置時才可使用。Some settings are only available when you select a single device.

如果您選取一個以上的裝置,則支援大量編輯的設定會顯示下列兩個選項。If you select more than one device, settings that support bulk editing show the two following options.

  • 保留現有值 如果您選擇這個選項,就不會對您所選的裝置上的設定進行任何變更。Keep existing value If you choose this option, no changes will be made to the setting on the devices you selected.
  • 現有值取代為 如果您選擇此選項,您可以使用您所提供的值來更新您所選取之裝置上的設定。Replace existing value with If you choose this option, you can update the setting on the devices you selected with the value you provide.

    警告

    您選擇要更新之設定的現有值將會以您所提供的值取代。Existing values on the settings you choose to update will be replaced with the value you provide. 如果您想要新增至現有值的清單,您必須將現有的值包含在您想要新增的值中。If you want to add to a list of existing values, you need to include the existing values with the value you want to add. 例如,如果某個設定有現有的網域清單 contoso.com, fabrikam.com ,而您想要新增 northwindtraders.com ,您需要提供的值就是 contoso.com, fabrikam.com, northwindtraders.comFor example, if a setting has an existing domain list of contoso.com, fabrikam.com, and you want to add northwindtraders.com, the value you need to provide would be contoso.com, fabrikam.com, northwindtraders.com.

    如果您選取多個裝置,您選取的所有裝置上的設定將會變更為您所提供的值。If you select multiple devices, the setting on all of the devices you select will be changed to the value you provide. 如果裝置具有不同的設定值,則會將它們全部更新為相同的值。If devices have different values for a setting, they'll all be updated to the same value.

設定Setting 已接受的值Accepted values 支援大量編輯Supports bulk edit
帳號Account
電子郵件Email 電子郵件地址Email address No
支援的會議模式Supported meeting mode 商務用 Skype (預設的) 與 Microsoft 團隊Skype for Business (default) and Microsoft Teams
商務用 Skype 和 Microsoft 團隊 (預設) Skype for Business and Microsoft Teams (default)
僅適用于商務用 SkypeSkype for Business Only
Yes
新式驗證Modern authentication On
Off
Yes
Exchange 位址Exchange address 電子郵件地址Email address No
[網域 ] (選用)Domain\username (optional) 帳戶網域和使用者名稱Account domain and user name No
設定網域Configure domain 以逗號分隔的清單Comma-separated list Yes
會議Meetings
自動螢幕共用Automatic screen sharing On
Off
Yes
顯示會議名稱Show meeting names On
Off
Yes
[如果其他人離開會議,則自動離開]Auto-leave if everyone else left meeting On
Off
Yes
裝置Device
雙監視器模式Dual monitor mode On
Off
Yes
藍牙信標Bluetooth beaconing On
Off
Yes
自動接受鄰近性的會議邀請Automatically accept proximity-based meeting invitations 選定Selected
抽樣Unselected
Yes
傳送含意見反應的記錄Send logs with feedback On
Off
Yes
記錄與意見反應的電子郵件地址Email address for logs and feedback 電子郵件地址Email address Yes
周邊Peripherals
會議麥克風Conferencing microphone 可用麥克風清單List of available microphones No
會議喇叭Conferencing speaker 可用喇叭清單List of available speakers No
預設音量Default volume 0-1000-100 No
預設喇叭Default speaker 可用喇叭清單List of available speakers No
預設音量Default volume 0-1000-100 No
內容攝影機Content camera 可用相機清單List of available cameras No
內容相機增強功能Content Camera Enhancements On
Off
No
旋轉內容相機180度Rotate Content Camera 180 degrees On
Off
No
主題Theming
設置Default
無主題No theme
自訂Custom
內建主題清單List of built-in themes
Yes

裝置重新開機選項Device restart options

裝置設定的變更只會在裝置重新開機後生效。Changes to device settings will only take effect after the devices have been restarted. 當您進行需要重新開機的變更時,您可以選擇是否要立即重新開機裝置,或排程重新開機。When you make changes that need a restart, you can choose whether to restart the devices immediately or schedule a restart. 以下是可用的重新開機選項:Here are the available restart options:

  • 立即重新開機 如果您選擇此選項,當您選取此選項時,所有您要變更的裝置都會立即重新開機。Immediate restart If you choose this option, all of the devices you're making changes to will restart as soon as you select this option.
  • 排程重新開機 如果您選擇此選項,您可以重新開機您要變更的裝置,以減少對組織造成中斷的影響。Scheduled restart If you choose this option, you can restart the devices you're making changes to at a time that's less disruptive to your organization.
    • 選取日期和時間 -選擇要重新開機裝置的特定日期和時間。Select date and time - Choose the specific date and time to restart the device. 您選擇的日期和時間是裝置被重新開機的地方。The date and time you choose is local to the device being restarted.
    • 夜間重新開機時保留更新 裝置會在夜間重新開機以執行維護。Leave update for nightly reboot Devices are restarted nightly to perform maintenance. 您對裝置所做的變更將會在此重新開機期間生效。Changes you make to devices will be applied during this restart.

警告

重新開機時,在使用中的裝置將無法在重新開機處理常式期間使用。Devices in use at the time of a restart will become unavailable for the duration of the restart process. 它們會與進行中的會議中斷連線,而且無法加入新的會議。They'll be disconnected from in-progress meetings and won't be available to join new meetings.

移除或封鎖裝置Remove or block a device

當您 移除 裝置時,裝置會從您的組織中移除,且不會再出現在團隊系統管理中心的 [小組室] 裝置清單中。When you remove a device, the device is removed from your organization and no longer appears in your list of Teams Rooms devices in the Teams admin center.

當您 封鎖 裝置時,小組就不會再與裝置進行通訊。When you block a device, Teams no longer communicates with the device. 封鎖的裝置不會傳送命令,即使它們包含在正在大容量編輯的裝置群組中也一樣。Blocked devices won't be sent commands even if they're included in a group of devices that are being bulk-edited. 它仍列在您的小組室裝置清單中,且其狀態為 [已 封鎖]。It's still listed in your list of Teams Rooms devices with a status of Blocked.

不論是否已封鎖或移除裝置,如果它仍是使用有效的使用者名稱和密碼進行設定,則會自動將它重新新增至您的小組室裝置清單(如果它連接至 Microsoft 365)。Regardless of whether a device is blocked or removed, if it's still configured with a valid username and password, it will be automatically re-added to your Teams Rooms devices list if it connects to Microsoft 365.

若要移除一或多個裝置,請執行下列動作:To remove one or more devices, do the following:

  1. 移至 [裝置 > 團隊聊天室],然後選取您要移除的裝置。Go to Devices > Teams Rooms and select the devices you want to remove.
  2. 選取 [ 移除]。Select Remove.

若要封鎖裝置,請執行下列動作:To block a device, do the following:

  1. 移至 [裝置 > 團隊聊天室],然後選取您要封鎖的裝置名稱。Go to Devices > Teams Rooms and select the name of the device you want to block.
  2. 在 [裝置詳細資料] 頁面上,選取頁面右上角的 [ 動作 ]。On the device details page, select Actions in the top-right corner of the page.
  3. 選取 [ 封鎖]。Select Block.

若要解除封鎖裝置,請執行下列動作:To unblock a device, do the following:

  1. 移至 [裝置 > 團隊聊天室],然後選取您要封鎖的裝置名稱。Go to Devices > Teams Rooms and select the name of the device you want to block.
  2. 在 [裝置詳細資料] 頁面上,選取頁面右上角的 [ 動作 ]。On the device details page, select Actions in the top-right corner of the page.
  3. 選取 [ 解除封鎖]。Select Unblock.

下載裝置記錄Download device logs

如果要求 Microsoft 支援,您可以下載裝置的診斷記錄檔複本。You can download a copy of a device's diagnostic log files if requested to do so by Microsoft support. 將記錄檔壓縮成 zip 檔案,該檔案可從 [小組系統管理中心] 下載。Log files are compressed into a zip file that can be downloaded from the Teams admin center.

若要從團隊機房裝置將記錄下載到您的電腦,請執行下列動作:To download logs from a Teams Rooms device to your computer, do the following:

  1. 移至 [裝置 > 團隊聊天室],然後選取您要從中下載記錄檔的裝置名稱。Go to Devices > Teams Rooms and select the name of the device you want to download logs from.
  2. 選取 [ 下載裝置記錄]。Select Download device logs. 可能需要幾分鐘的時間,裝置記錄才能變得可用。It can take several minutes for device logs to become available.
  3. 選取 [歷程 記錄 ] 索引標籤,然後選取 [ 診斷 檔案] 底下的 [記錄檔案]。Select the History tab and then select log file link under Diagnostics file. 包含裝置診斷記錄檔的 zip 檔案將會下載到您瀏覽器的預設 [下載] 資料夾。A zip file containing your device's diagnostic log files will be downloaded to your browser's default Downloads folder.

查看裝置資訊View device information

從 [團隊系統管理中心],您可以在組織中查看所有裝置的整體狀態,並分別查看每個裝置的詳細資料。From the Teams admin center, you an view the overall status of all devices in your organization and view details of each device individually.

團隊聊天室系統儀表板Teams Rooms system dashboard

[團隊聊天室] 系統儀表板會快速顯示所有裝置的狀態和健康情況。The Teams Rooms system dashboard shows you the status and health of all of your devices at a glance.

裝置詳細資料檢視Device details view

若要查看裝置的詳細資訊,請從裝置清單中選取它的名稱。To view detailed information about a device, select its name from the device list. 在 [詳細資料] 視圖中,您可以看到裝置的下列相關資訊:When in details view, you can see the following information about your device:

  • 健康狀態 顯示團隊室裝置的整體健康情況。Health status Shows the overall health of the Teams Room device. 健康情況可能是 正常 或不 正常Health status can be either Healthy or Unhealthy.
  • 離線自 顯示 Microsoft 365 最後一次可以與裝置通訊的時間。Offline since Shows the last time Microsoft 365 was able to communicate with the device.
  • 裝置狀態 顯示裝置目前的狀態: [ 空閒]、[ 團隊會議]、[ Skype 會議] 或 [ 攝取]。Device status Shows the current state of the device: Idle, Teams meeting, Skype meeting, or Ingest.
  • 週邊設備 顯示已連接至團隊房間裝置的外設,以及其健康狀態。Peripherals Shows the peripherals connected to your Teams Room device and their health status. 健康狀態可以是 [ 已連接 ] 或 [已 中斷 連線]。Health status can be either Connected or Disconnected.
  • 健康情況 顯示已連接至團隊聊天室裝置、網路連線、登入至所需服務的相關外設以及軟體版本資訊的詳細資訊。Health Shows detailed information about the peripherals connected to your Teams Room device, network connectivity, sign in status to required services, and software version information.
  • 詳細資料 顯示製造商資訊、網路 IP 位址,以及團隊房間裝置串列/MAC 位址。Details Shows manufacturer information, network IP address, and Teams Room device serial/MAC address.
  • 活動 顯示過去的會議詳細資料,包括會議的日期和時間、參與者人數、持續時間及音訊品質。Activity Shows past meeting details including date and time of the meeting, number of participants, duration, and audio quality. 如需會議詳細資料的詳細資訊,請參閱本文稍後的 會議活動詳細資料 一節。For more information about meeting details, see the Meeting activity details section later in this article.
  • 歷程 記錄 顯示團隊聊天室裝置上的管理活動歷程記錄,包括設定更新、裝置重新開機及裝置記錄下載連結。History Shows a history of management activity on the Teams Room device, including configuration updates, device restarts, and device log download links.

會議活動詳細資料Meeting activity details

[團隊聊天室] 中的 [ 活動 ] 索引標籤詳細資料會顯示裝置在一段時間內參與的所有會議的高層次及詳細資訊。The Activity tab in Teams Room device details shows high-level and detailed information about all of the meetings the device has participated in over time. 在 [ 活動 ] 索引標籤中,您可以查看會議的召開時間、參與會議的參與者人數,以及在會議期間音訊品質。In the Activity tab, you can see when a meeting was held, how many participants attended the meeting, and the quality of audio during the meeting.

團隊聊天室裝置活動摘要清單

若要查看特定會議的詳細資訊,請選取會議的日期和時間,以取得詳細資訊。To see the detail information about a specific meeting, select the date and time of the meeting you want more information about. 如果會議只有兩個參與者,您會看到 [參與者詳細資料] 頁面,否則您會看到 [參與者摘要] 頁面。If a meeting has only two participants, you'll see the participant details page, otherwise you'll see a participant summary page.

參與者摘要Participant summary

[參與者摘要] 頁面會顯示參加會議的所有參與者。The participant summary page shows all of the participants that attended the meeting. 您可以查看每個參與者加入會議的時間、其名稱、音訊品質,以及在會話期間所使用的功能。You can see when each participant joined the meeting, their name, audio quality, and what features were used during their session. 若要查看參與者會話的詳細資料,請選取該參與者的會話開始時間。To view the details of a participant's session, select the session start time for that participant.

團隊會議室裝置會議詳細資料

參與者詳細資料Participant details

[參與者詳細資料] 頁面會顯示該參與者會話的端對端診斷資訊。The participant details page shows end-to-end diagnostic information for that participant's session. 如下圖所示,提供給參與者和團隊聊天室裝置的 裝置系統連線資訊。As shown in the following graphic, Device, System, and Connectivity information is provided for the participant and for the Teams Rooms device. 此外,也提供參與者與團隊聊天室裝置之間的 網路 診斷資訊。Network diagnostic information between the participant and the Teams Rooms device is also provided. 選取您要取得詳細資訊之內容的圖示。Select the icon for the context you want more information about. 如需其他診斷資訊,請選取 [ 高級 ] 索引標籤。For additional diagnostic information, select the Advanced tab.

團隊會議室裝置通話詳細資料