一或多部伺服器沒有回應 (SharePoint Server)One or more servers is not responding (SharePoint Server)

摘要: 了解如何解決 SharePoint Server 2016 和 SharePoint 2013 的 SharePoint Health Analyzer 規則「一或多部伺服器沒有回應」。Summary: Learn how to resolve the SharePoint Health Analyzer rule "One or more servers is not responding", for SharePoint Server 2016 and SharePoint 2013.

規則名稱: 一或多部伺服器沒有回應。Rule Name: One or more servers is not responding.

摘要: SharePoint Server無法偵測伺服器陣列中的一或多部伺服器。這些伺服器是由伺服器陣列所管理,但是沒有回應。Summary: SharePoint Server cannot detect one or more servers in the farm. These servers are managed by the farm, but do not respond.

原因: 伺服器未執行或已中斷與網路的連線,或是已從伺服器陣列中移除。Cause: The servers are not running, are disconnected from the network, or are physically removed from the farm.

解決方案:請確定伺服器正在執行中並已連線至網路,請重新啟動 SharePoint 計時器服務,或是從 SharePoint 拓撲移除伺服器記錄。Resolution: Ensure that the servers are running and connected to the network, restart the SharePoint Timer Service, or remove the server record from the SharePoint topology.

  • 確保 SharePoint 計時器服務已開啟。如果沒開,那麼開啟服務。Make sure the SharePoint Timer Service is started. If not, start the service.
  1. 確認執行此程序的使用者帳戶是本機電腦上系統管理員群組的成員。Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

  2. 在 [伺服器管理員]**** 中,按一下 [工具]*,然後按一下 [服務]In **Server Manager, click **Tools, and then click **Services*.

  3. 在 [服務]**** 清單中,確認 [SharePoint 計時器服務]**** 的狀態是 [已啟動]*。如果不是,請以滑鼠右鍵按一下 [SharePoint 計時器服務],然後按一下 [啟動]In the *Services list, make sure the status of SharePoint Timer Service is Started. If not, right-click SharePoint Timer Service, and click Start.

    或者,您也可以在沒有回應的每部伺服器上執行下列動作,以啟動 SharePoint 2010 計時器服務:Alternatively, you can start the SharePoint 2010 Timer service by doing the following on each server that does not respond:

    • 確認執行此程序的使用者帳戶是本機電腦上系統管理員群組的成員。Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

    • 請開啟 [命令提示字元] 視窗,輸入下列命令,然後按 ENTER:Open the Command Prompt window, type the following command, and then press ENTER:

    • net start SPTimerV4

如果刻意從伺服器陣列移除伺服器,請遵循以下步驟,從管理中心的 SharePoint 拓撲移除伺服器的記錄。If the server was intentionally removed from the farm, follow these steps to remove the record of the server from the SharePoint topology in Central Administration.

  1. 確認執行此程序的使用者帳戶是伺服器陣列管理員群組的成員。Verify that the user account that is performing this procedure is a member of the Farm Administrators group.

  2. 在 [SharePoint 管理中心] 網站上的 [系統設定]**** 區段中,按一下 [管理此伺服器陣列中的伺服器]*On the SharePoint Central Administration website, in the *System Settings section, click Manage servers in this farm.

  3. 在 [伺服器]**** 清單中,尋找您要移除的伺服器,然後按一下 [移除伺服器]*In the *Server list, find the server that you want to remove, and then click Remove Server.

  4. 在警告訊息對話方塊中,按一下 [確定]*In the warning message dialog box, click *OK.