了解合作關係和支援選項Understand partnership and support options

在移轉期間,雲端採用小組會實際地將工作負載移轉至雲端。During migration, the cloud adoption team performs the actual migration of workloads to the cloud. 不同於在定義數位資產或建置核心雲端基礎結構時的協作工作和問題解決工作,移轉更像是一系列重複執行的工作。Unlike the collaborative and problem-solving tasks when defining the digital estate or building the core cloud infrastructure, migration tends to be a series of repetitive execution tasks. 除了重複層面外,也可能有需要深入了解所選雲端提供者的測試和調整工作。Beyond the repetitive aspects, there are likely testing and tuning efforts that require deep knowledge of the chosen cloud provider. 此程序的重複性質有時可由合作夥伴完美處理,從而降低對全職員工的負擔。The repetitive nature of this process can sometimes be best addressed by a partner, reducing strain on full-time staff. 此外,當重複性程序遇到執行異常時,合作夥伴或許可以更好地配合深度的技術專業知識。Additionally, partners may be able to better align deep technical expertise when the repetitive processes encounter execution anomalies.

合作夥伴往往會和一家或少數幾家雲端廠商密切配合。Partners tend to be closely aligned with a single cloud vendor or a small number of cloud vendors. 為了更清楚地說明合作關係選項,本文其餘部分假設所選中的雲端提供者是 Microsoft Azure。To better illustrate partnership options, the remainder of this article assumes that Microsoft Azure is the chosen cloud provider.

在計劃、建置或遷移期間,公司一般會有四個執行合作關係選項:During plan, build, or migrate, a company generally has four execution partnership options:

  • 引導式自助服務。Guided self-service. 現有的技術小組會執行移轉,並由 Microsoft 提供協助。The existing technical team executes the migration, with help from Microsoft.
  • 適用于 Azure 的 FastTrack。FastTrack for Azure. 使用 Microsoft FastTrack for Azure 計劃來加速移轉。Use the Microsoft FastTrack for Azure program to accelerate migration.
  • 解決方案合作夥伴。Solutions partner. 與 Azure 合作夥伴或雲端解決方案提供者 (Csp) ,以加速遷移。Get connected with Azure partners or cloud solution providers (CSPs) to accelerate migration.
  • 支援的自助服務。Supported self-service. 由獲得 Microsoft 支援的現有技術人員來完成執行。Execution is completed by the existing technical staff with support from Microsoft.

引導式自助服務Guided self-service

如果組織自行規劃 Azure 移轉,Microsoft 隨時都能從旁協助其走完整個旅程。If an organization is planning an Azure migration on its own, Microsoft is always there to assist throughout the journey. 為了協助組織快速移轉至 Azure,Microsoft 及其合作夥伴開發了一組廣泛的架構、指南、工具和服務,以降低風險並加快虛擬機器、應用程式和資料庫的移轉速度。To help fast-track migration to Azure, Microsoft and its partners have developed an extensive set of architectures, guides, tools, and services to reduce risk and to speed migration of virtual machines, applications, and databases. 這些工具和服務支援廣泛的作業系統、程式設計語言、架構及資料庫等選擇。These tools and services support a broad selection of operating systems, programming languages, frameworks, and databases.

  • 評估和移轉工具。Assessment and migration tools. Azure 提供各種工具供您在雲端轉換的不同階段使用,包括評估現有的基礎結構。Azure provides a wide range of tools to be used in different phases for your cloud transformation, including assessing your existing infrastructure. 如需詳細資訊,請參閱下面「遷移」一章中的「評定」一節。For more information, refer to the "assess" section in the "migration" chapter that follows.
  • Microsoft 雲端採用架構Microsoft Cloud Adoption Framework. 此架構為雲端採用和移轉提供了結構化的方法。This framework presents a structured approach to cloud adoption and migration. 它是以各種 Microsoft 支援的客戶參與專案為基礎,並以一系列的步驟來組織,從架構和設計到執行。It is based on best practices across many Microsoft-supported customer engagements and is organized as a series of steps, from architecture and design to implementation. 在每個步驟中,支援指引可協助您設計應用程式架構。For each step, supporting guidance helps you with the design of your application architecture.
  • 雲端設計模式Cloud design patterns. Azure 提供了一些實用的雲端設計模式供您在雲端中建置可靠、可擴充且安全的工作負載。Azure provides some useful cloud design patterns for building reliable, scalable, secure workloads in the cloud. 每個模式都會說明模式處理的問題、套用模式的考量,以及以 Azure 為基礎的範例。Each pattern describes the problem that the pattern addresses, considerations for applying the pattern, and an example based on Azure. 大部分的模式會包括程式碼範例或程式碼片段,示範如何在 Azure 上實作模式。Most of the patterns include code samples or snippets that show how to implement the pattern on Azure. 不過,無論是裝載于 Azure 或其他雲端平臺上,它們都與任何分散式系統相關。However, they're relevant to any distributed system, whether hosted on Azure or on other cloud platforms.
  • 雲端基本概念。Cloud fundamentals. 基本概念有助於教導核心概念實作的基本方法。Fundamentals help teach the basic approaches to implementation of core concepts. 此指南可協助技術人員思考超越單一 Azure 服務的解決方案。This guide helps technicians think about solutions that go beyond a single Azure service.
  • 範例案例Example scenarios. 此指南提供得自實際客戶實作的參考,會概述以往的客戶為了達成特定業務目標所遵循的工具、方法和程序。The guide provides references from real customer implementations, outlining the tools, approaches, and processes that past customers have followed to accomplish specific business goals.
  • 參考架構Reference architectures. 參考架構是依案例排列,將相關架構群組在一起。Reference architectures are arranged by scenario, with related architectures grouped together. 每個架構都包含最佳做法,以及可調整性、可用性、管理性和安全性的考慮。Each architecture includes best practices, along with considerations for scalability, availability, manageability, and security. 大部分還包含可部署的解決方案。Most also include a deployable solution.

FastTrack for AzureFastTrack for Azure

FastTrack for Azure 提供來自 Azure 工程師的直接協助,與夥伴共同協助客戶快速、放心地建置 Azure 解決方案。FastTrack for Azure provides direct assistance from Azure engineers, working hand in hand with partners, to help customers build Azure solutions quickly and confidently. FastTrack 會帶來實際客戶體驗的最佳做法和工具,引領客戶一路完成 Azure 解決方案的安裝、設定、開發和生產,包括:FastTrack brings best practices and tools from real customer experiences to guide customers from setup, configuration, and development to production of Azure solutions, including:

  • 資料中心移轉Datacenter migration
  • Azure 上的 Windows ServerWindows Server on Azure
  • Azure 上的 LinuxLinux on Azure
  • SAP on AzureSAP on Azure
  • 業務持續性和災害復原 (BCDR)Business continuity and disaster recovery (BCDR)
  • 高效能運算High-performance computing
  • 雲端原生應用程式Cloud-native applications
  • DevOpsDevOps
  • 應用程式現代化Application modernization
  • 雲端規模分析Cloud-scale analytics
  • 智慧型應用程式Intelligent applications
  • 智慧型代理程式Intelligent agents
  • 移往 Azure 的資料現代化Data modernization to Azure
  • 安全性與管理Security and management
  • 全域散發的資料Globally distributed data
  • Windows 虛擬桌面Windows Virtual Desktop
  • Azure MarketplaceAzure Marketplace
  • 基本概念和治理Fundamentals and governance

在 FastTrack for Azure 的典型互動期間,Microsoft 會協助您確定企業願景,以成功規劃及開發 Azure 解決方案。During a typical FastTrack for Azure engagement, Microsoft helps to define the business vision to plan and develop Azure solutions successfully. 該小組會評估架構需求,並提供指導方針、設計準則、工具與資源,以協助您建置、部署及管理 Azure 解決方案。The team assesses architectural needs and provides guidance, design principles, tools, and resources to help build, deploy, and manage Azure solutions. 該小組可依要求匹配經驗豐富而可提供部署服務的合作夥伴,並定期聯繫以確保部署進展順利,並協助排除阻礙。The team matches skilled partners for deployment services on request and periodically checks in to ensure that deployment is on track and to help remove blockers.

FastTrack for Azure 的典型互動主要階段如下:The main phases of a typical FastTrack for Azure engagement are:

  • 發現。Discovery. 找出重要的專案關係人、針對所要解決的問題了解其目標或願景,然後評估架構需求。Identify key stakeholders, understand the goal or vision for problems to be solved, and then assess architectural needs.
  • 實現解決方案。Solution enablement. 瞭解用來建立應用程式的設計原則、審查應用程式和解決方案的架構,以及取得指導方針和工具,以推動概念證明工作通過生產環境。Learn design principles for building applications, review architecture of applications and solutions, and receive guidance and tools to drive proof-of-concept work through to production.
  • 持續的合作關係。Continuous partnership. Azure 工程師和計劃經理會定期聯繫,以確保部署進展順利以及協助排除阻礙。Azure engineers and program managers check in every so often to ensure that deployment is on track and to help remove blockers.

與雲端採用架構方法配合的 Microsoft 服務供應項目Microsoft Services offerings aligned to Cloud Adoption Framework approaches

Microsoft 服務的雲端採用架構方法

評定: Microsoft 服務會使用 統一的資料和工具導向方法 ,其中包含架構研討會、Azure 即時資訊、安全性和身分識別威脅模型,以及各種工具,可讓您深入瞭解現有 Azure 環境的挑戰、風險、建議和問題,並提供重要的結果,例如 高階現代化藍圖Assess: Microsoft Services uses a unified data- and tool-driven approach consisting of architectural workshops, Azure real-time information, security and identity threat models and various tools to provide insights into challenges, risks, recommendations and issues to an existing Azure environment with a key outcome such as high-level modernization roadmap.

採用: 使用 Microsoft 服務的 Azure cloud foundation ,藉由將您的需求對應至最適當的參考架構和規劃、設計及部署工作負載所需的基礎結構、管理、安全性和身分識別,建立您的核心 azure 設計、模式和治理架構。Adopt: Using the Azure cloud foundation from Microsoft Services, establish your core Azure designs, patterns and governance architecture by mapping your requirements to the most appropriate reference architecture and plan, design and deploy the infrastructure, management, security, and identity required for workloads.

遷移/優化: Microsoft 服務的 雲端現代化解決方案 提供了全方位的方法,可將應用程式和基礎結構移至 Azure,並在雲端部署之後優化和現代化,並以簡化的方式獲得支援。Migrate/optimize: The cloud modernization solution from Microsoft Services offers a comprehensive approach to move applications and infrastructure to Azure, as well as to optimize and modernize after cloud deployment, backed by streamlined migration.

創新: Microsoft 服務的 卓越雲端中心 (CCoE) 解決方案 提供了 DevOps 的輔導參與,並使用 DevOps 準則結合了規範的雲端原生服務管理和安全性控制,以協助推動業務創新、提高靈活性,並減少安全、可預測且彈性的服務傳遞和作業管理功能中的價值。Innovate: The cloud center of excellence (CCoE) solution from Microsoft Services offers a DevOps coaching engagement and uses DevOps principles combined with prescriptive cloud-native service management and security controls to help drive business innovation, increase agility, and reduce time to value within a secure, predictable, and flexible services delivery and operations management capability.

Azure 支援Azure Support

如果您有問題或需要協助,請建立支援要求If you have questions or need help, create a support request. 如果您的支援要求需要深入的技術指引,請造訪 Azure 支援方案 ,以根據您的需求來調整最佳方案。If your support request requires deep technical guidance, visit Azure Support plans to align the best plan for your needs.

Azure 解決方案合作夥伴Azure solutions partner

Microsoft 認證解決方案提供者專精於根據全球各地的 Microsoft 技術,提供新型客戶解決方案。Microsoft certified solution providers specialize in providing modern customer solutions based on Microsoft technologies across the world. 透過具經驗之合作夥伴的協助,在雲端上最佳化您的業務。Optimize your business in the cloud with help from an experienced partner.

從可以提供現成或自訂 Azure 解決方案的合作夥伴,以及可以部署和管理這些解決方案的合作夥伴取得協助:Get help from partners with ready-made or custom Azure solutions and partners who can help deploy and manage those solutions:

  • 尋找雲端解決方案合作夥伴Find a cloud solutions partner. 認證 CSP 可協助您充分利用雲端,方法是評估雲端採用的業務目標,以及找出可符合業務需求並協助企業變得更敏捷且更有效率的適當雲端解決方案。A certified CSP can help take full advantage of the cloud by assessing business goals for cloud adoption, identifying the right cloud solution that meets business needs and helps the business become more agile and efficient.
  • 尋找 (msp) 的 Azure 專家受控服務提供者 Find an Azure Expert Managed Service Provider (MSPs). Msp 藉由指導雲端旅程的所有層面,協助企業轉換至 Azure。MSPs help businesses transition to Azure by guiding all aspects of the cloud journey. 從諮詢、移轉和營運管理,雲端 MSP 會向客戶展示採用雲端所能帶來的所有好處。From consulting to migrations and operations management, cloud MSPs show customers all the benefits that come with cloud adoption. 其也可作為單一窗口來提供常見的支援、佈建和帳單體驗,而這些全都是透過彈性的隨用隨付業務模型來進行。They also act as a one-stop shop for common support, provisioning, and the billing experience, all with a flexible pay-as-you-go business model.

下一步Next steps

在選取合作夥伴和支援策略後,即可更新發行和反覆執行待辦項目以反映所規劃的工作和任務。After a partner and support strategy is selected, the release and iteration backlogs can be updated to reflect planned efforts and assignments.