關於 Microsoft 商業 marketplace 的常見問題Common questions about the Microsoft commercial marketplace

本文將回答商業市集的常見問題。This article answers commonly asked questions about the commercial marketplace.

一般General

什麼是 Microsoft 商業 marketplace?What is the Microsoft commercial marketplace?

商業市集會使用我們合作夥伴所建置的解決方案,連接商業和政府機構。The commercial marketplace connects business and government agencies with solutions built by our partners. 我們的合作夥伴會在合作夥伴中心中建立及管理供應專案,而客戶可以透過內建的體驗(例如 Microsoft AppSource、Azure Marketplace、雲端解決方案提供者計畫中的轉銷商,以及我們的銷售團隊透過共同銷售計畫來探索及購買解決方案。Our partners create and manage offers in Partner Center, and customers can discover and buy solutions through in-product experiences, such as Microsoft AppSource, Azure Marketplace, resellers in the Cloud Solution Provider program, and our sales teams through the co-sell program.

若要深入了解,請前往 Microsoft 商業市集中樞To learn more, go to the Microsoft commercial marketplace hub.

Microsoft AppSource 與 Azure Marketplace 之間有何差異?What's the difference between Microsoft AppSource and Azure Marketplace?

AppSource 包括商務和產業解決方案,例如整合到 Microsoft 365、Dynamics 365 和 Power Platform 服務的應用程式。AppSource includes business and industry solutions, such as apps that integrate into Microsoft 365, Dynamics 365, and Power Platform services.

Azure Marketplace 包括建置在 Azure 或在 Azure 訂用帳戶內使用的 IT 和開發人員解決方案。Azure Marketplace includes IT and developer solutions that are built on Azure or used within Azure subscriptions themselves.

若要深入了解,請前往購買者指南To learn more, go to the buyer's guide.

為什麼我應該在 Microsoft 商業市集中提供我的軟體或服務?Why should I make my software or services available in the Microsoft commercial marketplace?

商業市場是透過銷售通路和市集獎勵進行上市協作和啟用的起點。The commercial marketplace is a starting point for go-to-market collaboration and enablement with sales channels and Marketplace Rewards. 網站和產品內體驗可讓尋找解決方案 (如您的解決方案一樣) 的數百萬客戶看到您的產品。The websites and in-product experiences give your products visibility to millions of customers who are seeking solutions like yours. 您甚至不需要建置或購買商務功能。You don't even need to build or buy the commerce capabilities.

根據計畫,在 141 個區域提供商業市集。The commercial marketplace is available in 141 regions, on a per-plan basis.

我們管理許多國家/地區的稅務付款,並提供轉銷商全球通路網路的存取權。We manage tax payment in many countries/regions, and we provide access to our global channel network of resellers. 您可以使用客戶的 Microsoft 客戶合約或 Enterprise 合約,將產品銷售給組織,不需要建立新的購買關係。You can use a customer's Microsoft Customer Agreement or Enterprise Agreement to sell to organizations without having to create a new buying relationship.

若要深入瞭解,請參閱 Microsoft 商業 marketplace 中樞To learn more, see the Microsoft commercial marketplace hub.

Microsoft 商業市集是否有清單費用嗎?Is there a listing fee for the Microsoft commercial marketplace?

否,可以免費在我們的商業市集中發佈供應項目。No, there's no cost to publish offers in our commercial marketplace. 我們會以交易費用的形式保留少量的銷售百分比,並將其投資在市集獎勵計畫、平台創新和商業市集作業中。We keep a small percentage of the sale, as a transaction fee, and invest it in the Marketplace Rewards program, platform innovation, and commercial marketplace operations. AZURE IP 共同銷售受到激勵供應專案和 AppSource 上的付費 SaaS 供應專案(與一個 Microsoft 小組應用程式相關聯),或至少兩個 Microsoft 365 增益集 (Excel、PowerPoint、Word、Outlook 和 SharePoint) 中,會減少此交易費用。This transaction fee is reduced for Azure IP Co-sell incentivized offers and for paid SaaS offers on AppSource that are associated with one Microsoft Teams app or at least two Microsoft 365 add-ins (Excel, PowerPoint, Word, Outlook, and SharePoint).

如何註冊為 Microsoft 商業市集中的發行者?How do I sign up to be a publisher in the Microsoft commercial marketplace?

若要在商業市集中建立供應項目,您的組織必須同意 Microsoft 合作夥伴合約並接受發行者合約,才能成為 Microsoft 合作夥伴。To create offers in the commercial marketplace, your organization needs to be a Microsoft partner by agreeing to the Microsoft Partner Agreement and accepting the Publisher agreement.

若要註冊為商業市集發行者,請前往合作夥伴中心To sign up to be a commercial marketplace publisher, go to Partner Center.

客戶如何在商業市集中與我的供應項目互動?How can customers engage with my offers in the commercial marketplace?

客戶可以使用商業市集供應項目的方式,取決於您建立供應項目的方式。The ways that customers can use your commercial marketplace offer depend on how you create the offers.

  • 對於您自動提供的解決方案,無論它們是付費、自備授權 (BYOL) 或免費,都會激勵客戶立即取得For solutions that you provide automatically, whether they're paid, bring-your-own-license (BYOL), or free, customers are urged to Get It Now.
  • 支援試用產品 (示範) 的供應項目會要求客戶試用產品Offers that support a test drive (demo) request the customer to Test Drive.
  • 軟體即服務 (SaaS) 供應專案,可在商業市場外部提供試用版,例如 免費試用版Software as a service (SaaS) offers that provide a trial outside the commercial marketplace say Free Trial.
  • 簡單清單可讓客戶要求「與我連絡」。Simple listings allow the customer to request Contact Me.

如何為商業市集建立供應項目?How do I create offers for the commercial marketplace?

在您註冊並接受發行者合約之後,就可以存取合作夥伴中心的商業市集頁面。After you sign up and accept the Publisher Agreement, you'll have access to the commercial marketplace page in Partner Center. 這是您建立及管理供應項目的位置,以及檢視分析報告的位置。This is where you create and manage offers and where you view analytics reports. 若為 Microsoft 365 應用程式,您也必須在合作夥伴中心內啟用 Office Store 程式。For Microsoft 365 apps, you must also activate the Office Store program within Partner Center.

如需詳細資訊,請參閱 歡迎使用商用 marketplace ,並 透過 Microsoft 商業 marketplace 銷售 Microsoft 365 增益集For more information, see Welcome to the commercial marketplace and Monetize your Microsoft 365 add-in through Microsoft Commercial Marketplace.

如何取得商業市集的支援協助?How do I get support assistance for the commercial marketplace?

若要連絡我們的市集發行者支援小組,您可以從合作夥伴中心內提交支援票證To contact our marketplace publisher support team, you can submit a support ticket from within Partner Center.

您也可以加入我們活躍的社群論壇,以了解最佳做法和分享資訊。You can also join our active community forum to learn about best practices and share information.

我的組織可以從商業市集取得哪些分析?What analytics are available to my organization from the commercial marketplace?

我們會針對您在商業市場中提供的供應專案提供報告。We provide reporting on your offers within the commercial marketplace. 若要存取客戶、訂單、商店業務開發等等的相關資料,請前往合作夥伴中心商業市集的分析To access data on customers, orders, store engagement, and more, go to Analytics for the commercial marketplace in Partner Center.

Microsoft 與我客戶之間的關係為何?What is Microsoft's relationship with my customers?

商業市集會使用代理商模型運作。The commercial marketplace works using an agency model. 客戶透過其 Microsoft 雲端合約或 Enterprise 合約 (EA) 與我們簽署購買合約。The customer signs a purchase agreement with us, through their Microsoft Cloud Agreement or Enterprise Agreement (EA). 我們負責計費、收集、適用區域中的稅務付款,以及發行者支出。We're responsible for billing, collections, tax payment in applicable regions, and publisher payout. 身為發行者,您可以設定價格、設定使用規定,以及提供技術支援。As the publisher, you set the price, set the terms of use, and provide technical support.

商業市集有哪些使用規定選項可用?What terms of use options are available with the commercial marketplace?

身為發行者,您可以設定軟體解決方案的使用規定,客戶必須接受此使用規定,做為購買流程的一部分。As a publisher, you set the terms of use for your software solution, which customers must accept as part of the purchase flow. 為了簡化及加速進行,我們提供了標準合約,您可以選擇將其納入您的條款及條件中。To simplify and speed things up, we provide a Standard Contract that you can choose to include in your terms and conditions. 這可讓客戶一次檢閱標準合約、取得法律和採購團隊的核准,然後專注於每個供應項目的增修條款。This lets customers review the Standard Contract one time, get approval from legal and buying teams, and then focus on the amendments for each offer.

您可以建立適用於所有客戶的變更,也可以對特定客戶進行特有的變更。You can create changes that apply to all customers, or you can make the changes specific to certain customers. 您也可以完全自訂您的條款及條件,這可在文字方塊中輸入或裝載於將顯示為網址的網站上。You can also fully customize your terms and conditions, which can be entered into a text box or hosted on a website that will be shown as a web address.

若要深入了解,請參閱 Microsoft 商業市集的標準合約To learn more, see Standard Contract for the Microsoft commercial marketplace.

Azure Marketplace 適用於 Azure Government 嗎?Is Azure Marketplace available in Azure Government?

是,Azure Government Marketplace 可在 Azure Government 區域內使用,並支援 Azure 虛擬機器和 Azure 應用程式供應項目。Yes, the Azure Government Marketplace is available within Azure Government regions and supports Azure virtual machine and Azure application offers. 有一個核取方塊選項,可在執行標準發佈程序期間,將供應項目提供給 Azure Government Marketplace。There's a check box option to make the offers available in the Azure Government Marketplace during the standard publishing process.

在合作夥伴中心管理我的供應項目時,需要哪些權限?What permissions do I need in Partner Center to manage my offers?

有四個相關角色可管理合作夥伴中心的存取權。There are four relevant roles that govern Partner Center access.

  • 管理員:提供管理目錄中合作夥伴中心使用者的權限,以及建立和更新供應項目的權限。Manager: Provides permissions to manage Partner Center users in the directory, and create and update offers.
  • 開發人員:允許使用者建立和更新供應項目。Developer: Allows a user to create and update offers.
  • 財務參與者:提供檢視支出報告的權限。Financial Contributor: Provides permissions to view payout reporting.
  • 擁有者:可以設定支出帳戶和稅賦設定檔。Owner: Can set up the payout account and tax profile. 根據預設,接受發行者合約的使用者會成為擁有者。The user who accepted the Publisher Agreement becomes the Owner by default.

在基礎目錄中建立新的使用者帳戶或邀請來賓帳戶時,需要 Azure Active Directory (Azure AD) 全域管理員權限。Azure Active Directory (Azure AD) Global Admin permissions are necessary to create new user accounts or invite guest accounts in the underlying directory. 合作夥伴中心會將 Azure AD 套用至身分識別模型,而且組織的 Azure AD 執行個體通常是由其 IT 或安全小組管理及控制。Partner Center applies Azure AD to the identity model, and an organization's Azure AD instance is often managed and controlled by its IT or security teams.

若要深入了解,請參閱指派使用者角色和權限To learn more, see Assign users roles and permissions.

客戶需要訂閱 Microsoft Azure 雲端服務嗎?Do customers need a subscription for Microsoft Azure Cloud Services?

根據您的產品交付模型,可能需要訂閱 Azure 雲端服務。Depending on your product's delivery model, a subscription to Azure Cloud Services may be needed. 直接在 Azure 訂用帳戶、Microsoft 365 應用程式或 Dynamics 365 應用程式中使用的解決方案,將需要客戶擁有現有的訂用帳戶。Solutions that are used directly in an Azure subscription, Microsoft 365 applications, or Dynamics 365 applications will require customers to have an existing subscription. 在 Azure Marketplace 中購買的供應項目需要 Azure 訂用帳戶,因為此訂用帳戶會當做計費機制使用。Offers that are purchased in Azure Marketplace require an Azure subscription, because the subscription is used as the billing mechanism.

誰負責支援客戶?Who's responsible for supporting customers?

商業市集發行者負責支援其軟體,而 Microsoft 負責支援購買、計費、付款和訂用帳戶管理體驗。Commercial marketplace publishers are responsible for supporting their software, and Microsoft is responsible for supporting the purchase, billing, payments, and subscription management experiences.

驗證端對端購買和設定流程的程序為何?What's the process of validating the end-to-end purchase and setup flow?

在發佈過程中,提供您預覽供應項目的存取權。During the publishing process, you're given access to a preview of your offer. 只有您在 [預覽] 索引標籤中指定的使用者才能存取供應項目,而且任何其他人都無法檢視此供應項目。Access is restricted to users that you specify in the Preview tab, and the offer can't be viewed by anyone else. 您可以購買預覽並測試程序,但會根據您的供應項目設定向您收取完整金額。You can purchase a preview and test the process, but you'll be charged the full amount according to your offer's setup.

若要以低廉的價格完成購買,建議您發佈一份私人方案,並以您可以接受的價格作為測試成本。To complete a purchase at a low price, we suggest publishing a private plan that's viewable by you alone and at a price you can accept as the cost of testing. 支援 $0.00 的價格,但不會反映完整體驗,只有付費訂用帳戶才能如此反映,因此我們建議您將價格設定在 $1.00。A price of $0.00 is supported but won't reflect the full experience, as a paid subscription would, so we recommend setting the price at $1.00.

什麼是商業市集的潛在客戶,我該怎麼處理他們?What are leads from the commercial marketplace and what should I do with them?

當客戶在 Microsoft AppSource 上使用您的供應專案,並 Azure Marketplace 線上商店時,就會捕捉資訊。As customers use your offers on the Microsoft AppSource and Azure Marketplace online stores, information is captured. 在客戶展現出足夠的興趣之後,就會建立潛在客戶,並將商機傳送至您選擇的系統。After customers have demonstrated enough interest, a lead is created and an opportunity is sent to the system of your choice. 成功使用商用 marketplace 的發行者通常會採用潛在客戶、開發關聯性,並將感興趣的交易轉變成利益。Publishers who are successful with the commercial marketplace often pursue leads, develop relationships, and turn interest into deals.

如需詳細資訊,請參閱來自您市集供應項目的潛在客戶For more information, see Customer leads from your marketplace offer.

為什麼我的變更不會反映在 Microsoft AppSource 或 Azure Marketplace 上的供應項目中?Why aren't my changes reflected in the offer on Microsoft AppSource or Azure Marketplace?

在合作夥伴中心內所做的變更,只有在您重新發佈供應項目之後,才會在系統和商業市場中更新。Changes made within Partner Center are updated in the system and commercial marketplaces only after you've republished the offer. 請確定您在任何變更之後已提交供應項目進行發佈。Make sure that you've submitted the offer for publication after any changes.

聲道Channels

客戶可以在哪裡找到我的商業市集供應項目?Where can customers find my commercial marketplace offers?

供應項目會根據您設定它們的方式和客戶的動作內容,透過產品內體驗、網站、轉銷商和 Microsoft 銷售小組呈現給客戶。Offers are presented to customers through in-product experiences, websites, resellers, and Microsoft sales teams based on how you've configured them and the context of the customers' actions. 如果您的軟體直接與 Azure、Microsoft 365、Dynamics 365 或 Power Platform 服務搭配使用,客戶就可以在產品內找到您的軟體。If your software is used directly with Azure, Microsoft 365, Dynamics 365, or the Power Platform service, customers can find it within the product. Microsoft AppSource 和 Azure Marketplace 依供應項目類型和對象進行分割,而轉銷商只有在您加了入雲端解決方案提供者 (CSP) 計畫時,才能存取您的供應項目。Microsoft AppSource and Azure Marketplace are split by offer types and audiences, and resellers can access your offer only if you've opted in to the Cloud Solution Provider (CSP) program.

我的供應項目可以同時出現在 Microsoft AppSource 和 Azure Marketplace 嗎?Can my offer appear in both Microsoft AppSource and Azure Marketplace?

Microsoft AppSource 是商務和產業解決方案的目的地,而 Azure Marketplace 則是針對 IT 和開發人員解決方案所設計。Microsoft AppSource is the destination for business and industry solutions, and Azure Marketplace is designed for IT and developer solutions. 每個線上商店都有提供供應專案,這些供應專案是根據您在供應專案建立期間選取的類別和產業。Offers are available in each of the online stores based on categories and industries that you selected during the offer creation. 在極少數的情況下,供應專案與兩個線上商店的使用者有關,它可能會出現在兩者中。In the rare case that the offer is relevant to the users of both online stores, it can appear in both.

什麼是雲端解決方案提供者計畫?What is the Cloud Solution Provider program?

我們的全球轉銷商網路包含數十個參與雲端解決方案提供者計畫的組織。Our global network of resellers includes tens of thousands of organizations who take part in the Cloud Solution Provider program. CSP 計畫可讓組織從商業市集轉售我們的產品和供應項目,並提供他們可成功執行此工作的工具。The CSP program enables organizations to resell our products and offers from the commercial marketplace, and it gives them the tools to do it successfully.

如需詳細資訊,請參閱雲端解決方案提供者For more information, see Cloud Solution Providers.

如何找出轉銷商來建立合作關係?How can I find resellers to establish partnerships?

藉由使用解決方案提供者目錄,您可以依位置、產品、服務、技能、產業或組織名稱來搜尋我們的合作夥伴。By using the solution provider directory, you can search for our partners by location, products, services, skills, industries, or organization name.

我可以限制允許哪些轉銷商銷售我的供應項目嗎?Can I limit the resellers who are allowed to sell my offer?

是,您可以將供應項目提供給雲端解決方案提供者計畫中的所有轉銷商,或僅提供給您指定的轉銷商。Yes, you can make offers available to all resellers in the Cloud Solution Provider program or only to those whom you specify.

如需詳細資訊,請參閱雲端解決方案提供者For more information, see Cloud Solution Providers.

我要如何支付轉銷商的利潤?How can I pay margin to resellers?

商業市集無法指定轉銷商的利潤,或直接並自動將其支付給他們。The commercial marketplace doesn't have the ability to specify margin for resellers or pay it to them directly and automatically. 不過,您可以在商業市集系統外建立合約、銷售競賽或利潤。However, you can create agreements, sales contests, or margins outside the commercial marketplace systems.

各地區上市情況如何與轉銷商搭配運作?How does geographic availability work with resellers?

供應項目和方案的可用性是由客戶的計費位置所定義。The availability of your offers and plans is defined by customers' billing locations. 轉銷商會先選取要銷售的客戶,然後選取您的供應項目。Resellers first select the customers they're selling to and then select your offer. 如果客戶位於不受支援的位置,您的供應項目將無法提供給他們。If a customer is in an unsupported location, your offer won't be available to them.

計費功能Billing capabilities

交易與創造營收之間有何差異?What's the difference between transaction and monetization?

  • 交易是用金錢交換貨物。Transaction is the exchange of money for goods. 供應項目在商業市集中會被視為可交易,前提是其有價格,而且是由客戶透過我們的計費和集合來支付。An offer is considered transactable in the commercial marketplace if it has a price and is paid for by the customer through our billing and collections.
  • 創造營收是為您的智慧財產權收取費用的能力,這可能發生在商業平台內部或外部。Monetization is the ability to charge money for your intellectual property, which can happen within or outside our commerce platform. 例如,您的自備授權 (BYOL) 小組應用程式可以使用可交易的 SaaS 授權服務來創造營收。For example, your bring-your-own-license (BYOL) Teams app can be monetized with a transactable SaaS licensing service.

哪些供應項目類型會透過 Microsoft 進行交易?What offer types are transacted through Microsoft?

對於某些交付模型,立即取得供應項目可透過 Microsoft 處理。Get It Now offers can be handled through Microsoft for some delivery models. 目前受到下列交付模型的支援:This is currently supported with the following delivery models:

  • VM 映像VM images
  • Azure 應用程式 (受控應用程式)Azure apps (managed applications)
  • SaaS 應用程式SaaS apps

商業市集支援哪些計費模型?What billing models are supported in the commercial marketplace?

  • VM 映像根據每小時使用量計費,而且價格是根據小時設定的。VM images are billed based on hourly usage, and the price is set per hour.
  • 受控應用程式的計費係根據選擇性的每月固定費用,加上 VM 映像的計量計費和任何使用成本,而這些 VM 映像是由應用程式使用。Managed applications are billed based on an optional monthly flat fee, plus metered billing and any usage costs for VM images that are used by the app.
  • SaaS 應用程式的計費係根據固定費率、每個使用者,或每月或每年的自訂計量。SaaS applications are billed based on a flat rate, per user, or by custom metering on a monthly or annual basis.

我可以從不可交易的供應項目類型獲利嗎?Can I monetize offer types that are not transactable?

雖然並非所有供應項目類型都是可交易的,但您仍可觸達數百萬個客戶,並從您的智慧財產權獲利。Although not all offer types are transactable, you can still reach millions of customers and monetize your intellectual property. 藉由在解決方案內新增授權檢查,您可以收集授權的付款。By adding a license check within your solution, you can collect payment for licenses. 銷售授權可以透過 Microsoft 或單獨完成。Selling licenses can be done through Microsoft or separately.

我可以透過商業市集提供軟體試用版嗎?Can I offer a software trial through the commercial marketplace?

是,有多種方式可以提供免費試用版:Yes, and there are multiple ways to offer free trials:

  • 偏好方法是在付費 SaaS 供應項目 (一個月) 和 VM 映像供應項目 (一或三個月) 的開頭新增免費期間。The preferred method is to add a free period at the beginning of paid SaaS offers (one month) and VM image offers (one or three months). 客戶將會收到 $0.00 的費用,而且在試用期結束之後,訂用帳戶會自動變更為付費。The customer will receive a $0.00 charge, and after the trial period ends, the subscription automatically changes to paid. 然後,合約期限會從該點開始。The contract term then starts at that point.
  • 您可以建立 SaaS 供應項目清單,讓客戶前往您選擇的網址,以在商業市集外啟動試用版。You can create a SaaS offer listing that takes the customer to a web address of your choice to start a trial outside of the commercial marketplace. 某些供應項目類型支援試用產品,可讓您為客戶提供示範。Some offer types support a Test Drive that lets you provide the customer with a demo.

誰支付基礎 Azure 使用量?Who pays for the underlying Azure consumption?

如果解決方案直接用於客戶的 Azure 訂用帳戶,客戶必須負責支付 Azure 成本。If the solution is used directly in a customer's Azure subscription, the customer is responsible for paying the Azure costs. 如果在您的 Azure 訂用帳戶中使用解決方案,例如 SaaS 應用程式,您必須負責 Azure 成本。If the solution is used in your Azure subscription, such as in the case of SaaS applications, you're responsible for the Azure costs. 您應該以客戶的 SaaS 訂用帳戶成本來說明該成本。You should account for that in the cost of the customer's SaaS subscription.

我可以透過商業市集銷售專業服務嗎?Can I sell professional services through the commercial marketplace?

根據或針對雲端服務建置的軟體可以透過商業市集進行交易。Software that's built on or built for our cloud services can be transacted through the commercial marketplace. 專業服務尚未可以進行交易。Professional services are not yet transactable.

購買Purchasing

從 Microsoft AppSource 或 Azure Marketplace 購買解決方案需要什麼?What's required to purchase solutions from Microsoft AppSource or Azure Marketplace?

Azure Marketplace 需要客戶擁有 Azure Active Directory 識別碼和有效的 Azure 訂用帳戶。Azure Marketplace requires customers to have an Azure Active Directory ID and an active Azure subscription. 如果沒有或只有一個需求準備就緒,則系統會要求客戶在購買流程中建立它們。If neither or only one requirement is in place, the customer is asked to create them in the purchase flow.

Microsoft AppSource 需要客戶具有 Azure Active Directory 識別碼。Microsoft AppSource requires customers to have an Azure Active Directory ID. 如果識別碼不存在,系統會要求客戶在購買流程中建立該識別碼。If the ID doesn't exist, the customer is asked to create it in the purchase flow.

商業市集支援哪些付款方法?What payment methods are supported with the commercial marketplace?

Microsoft AppSource 支援信用卡付款。Microsoft AppSource supports credit card payments. Azure Marketplace 支援信用卡付款或開立發票。Azure Marketplace supports credit card payments or invoicing. 透過 Azure Marketplace 購買的供應項目會自動新增至客戶的 Azure 帳單,並根據與訂用帳戶相關聯的付款方法收費。Offers purchased through Azure Marketplace are automatically added to customers' Azure bill and are charged according to the payment method associated with their subscription.

客戶可以將 Azure 點數或贊助套用至購買嗎?Can customers apply Azure credits or sponsorship toward purchases?

否,預付或贊助的 Azure 費用無法用來從 Azure Marketplace 購買合作夥伴解決方案。No, prepaid or sponsored Azure spend can't be used to buy partner solutions from Azure Marketplace.

需要哪些 Azure 訂用帳戶權限才能完成購買?What Azure subscription permissions are required to complete a purchase?

使用者帳戶必須對 Azure 訂用帳戶具有擁有者參與者權限。The user account must have Owner or Contributor permissions on the Azure subscription.

在哪些國家/地區,客戶可以從 Microsoft AppSource 和 Azure Marketplace 購買?In what countries/regions can customers purchase from Microsoft AppSource and Azure Marketplace?

客戶可以從世界各地 141 個位置的商業市場取得解決方案。Customers can get solutions from the commercial marketplace in 141 locations around the world.

若要檢閱位置清單,請前往商業市集發行者的稅賦詳細資料To review the list of locations, go to Tax details for commercial marketplace publishers.

商業市集支援哪些貨幣?What currencies are supported with the commercial marketplace?

交易可用下列 17 種貨幣來處理:Transactions can be handled in the following 17 currencies:

  • 澳幣AUD
  • 巴西里耳BRL
  • 加拿大幣CAD
  • 瑞士法郎CHF
  • 丹麥幣DKK
  • 歐元EUR
  • 英鎊GBP
  • 印度幣INR
  • 日圓JPY
  • 韓元KRW
  • 挪威克朗NOK
  • 紐西蘭幣NZD
  • 人民幣RMB
  • 盧布RUB
  • 瑞典克朗SEK
  • 新台幣TWD
  • 美元USD

若要檢閱貨幣清單,請參閱商業市集的各地區上市情況和貨幣支援To review the list of currencies, go to Geographic availability and currency support for commercial marketplace.

客戶可以中期變更訂用帳戶或授權量嗎?Can customers change subscriptions or license volumes mid-term?

客戶可以隨時增加或減少每位使用者 SaaS 訂用帳戶的使用者計數。Customers can increase or decrease user counts for per-user SaaS subscriptions at any time. 無論任何授權量或方案升級,授權訂用帳戶期限都會維持不變。The license subscription terms will remain the same regardless of any volume or plan upgrades. 透過應用程式開發介面 (API),現有的訂用帳戶也支援方案變更。Plan changes are also supported for existing subscriptions via the application programming interfaces (APIs). 發行者可以使用 API 呼叫來變更客戶的訂用帳戶方案。Publishers can use API calls to change the customer's subscription plan. 我們鼓勵獨立軟體廠商 (ISV) 在升級和降級的情況下考慮客戶在 SaaS 解決方案內的使用者體驗。We encourage independent software vendors (ISVs) to consider a customer's user experience within the SaaS solution for upgrade and downgrade situations.

如果已針對現有的訂用帳戶變更方案,期限會維持不變,而且成本會根據剩餘期限的持續時間按比例計算。If the plan is changed for an existing subscription, the term remains unchanged, and the cost is prorated according to the duration of the remaining term.

哪些情況可以封鎖客戶完成購買?What could block a customer from completing a purchase?

若為 Microsoft AppSource,客戶必須擁有信用卡,其帳單地址與客戶的 Azure AD 執行個體位於相同的國家/地區中,而且客戶的 Azure AD 管理員必須確保系統不會防止驗證 Microsoft AppSource。For Microsoft AppSource, the customer must have a credit card with a billing address in the same country/region as their Azure AD instance, and the customer's Azure AD admin must ensure that the system doesn't prevent authentication to Microsoft AppSource.

若為 Azure Marketplace,客戶必須擁有作用中的 Azure 訂用帳戶,以及對該訂用帳戶具有擁有者參與者權限的使用者帳戶。For Azure Marketplace, the customer must have an active Azure subscription and a user account with Owner or Contributor permissions on that subscription. 客戶的 Azure 管理員必須確定 Azure 原則不會與所使用的供應項目發生衝突,而且無法設定成本管理來停用 Azure Marketplace。The customer's Azure administrator must ensure that the Azure Policy doesn't conflict with the offer being used, and that cost management can't be set up to disable Azure Marketplace.

集合和支出Collection and payouts

客戶何時會針對其在商業市集中的購買計費?When are customers billed for their purchases in the commercial marketplace?

對於先前計費週期中的任何購買,客戶通常按月計費。Customers are usually billed monthly for any purchases in the previous billing cycle. 具有計量計費方案的供應項目 (例如 VM 映像、SaaS 應用程式和受控應用程式) 的使用量型供應項目會在使用後收費。Consumption-based offers with metered billing plans, such as VM images, SaaS applications, and managed applications, are charged after they've been used. 訂用帳戶型方案會在期限一開始收費。Subscription-based plans are charged at the beginning of the term.

多常透過商業市集收到銷售的支出?How often will I receive payouts for sales through the commercial marketplace?

支出每月發生一次。Payouts happen monthly. 如需付款排程的詳細資訊、尋找合作夥伴中心中即將推出的支出,以及我們如何處理客戶的非款項,請參閱付款 原則詳細資料For details on payment schedules, finding your upcoming payouts in Partner Center, and how we deal with customer non-payments, see Payout policy details.

  • 對於客戶使用 Enterprise 合約的交易,支出會在下一期的客戶發票30天內發出。For transactions where the customer used an Enterprise Agreement, payouts are issued in the next payout cycle 30-days post customer invoice.
  • 若為客戶使用信用卡的交易,在我們收到付款之後,會有額外的30天的申請期,以確保資金清楚,而且沒有任何退款或疑似詐騙。For transactions where the customer used a credit card, there is an additional 30-day escrow period after we receive payment to ensure funds clear and there are no chargebacks or suspected fraud.

只有當銷售達到最小合併值 $50.00 時,才會發出支出。Payouts are issued only when sales have reached a minimum combined value of $50.00.

如需詳細資訊,請參閱付款閾值、方法和時間範圍For more information, see Payment thresholds, methods, and time frames.

在哪些國家/地區中,可代表我管理稅賦?In what countries/regions are taxes managed on my behalf?

客戶可以從全球各地的商業市場尋找解決方案,並在許多地點管理稅金。Customers can find solutions from the commercial marketplace around the world, and we manage taxes in many locations.

若要檢閱完整位置清單,請前往商業市集發行者的稅賦詳細資料To review the full list of locations, go to Tax details for commercial marketplace publishers.

哪裡可以找到商業市集的支出報告?Where can I find payout reporting for the commercial marketplace?

在合作夥伴中心內,具有擁有者財務參與者權限的使用者可以檢視支出報告。Within Partner Center, a user with Owner or Financial Contributor permissions can view payout reporting. 這些使用者可以在右上方存取報告,方法是選取其中顯示手拿帳單的圖示。These users can access reports at the upper right by selecting the icon showing a hand holding a bill.

如需詳細資訊,請參閱付款 聲明For more information, see Payout statements.

如何設定我的支出方法和目的地?How do I configure my payout method and destination?

搭配合作夥伴中心,具有擁有者權限的使用者可以設定支出帳戶和稅單。With Partner Center, users with Owner permissions can set up the payout account and tax forms. 使用者可以選取右上方的 [設定] 按鈕 (齒輪圖示) 來執行這項操作。Users can do this by selecting the Settings button (gear icon) at the upper right.

如需詳細資訊,請參閱 設定您的支出帳戶和稅務表單For more information, see Set up your payout account and tax forms.

商業市集支援退貨和退款嗎?Are returns and refunds supported with the commercial marketplace?

若要接收退款,客戶可以在指定的時間範圍內取消訂閱。To receive refunds, customers can cancel subscriptions within a specified time frame. 若為每月訂閱,其為 24 小時,若為每年訂閱,其為 14 天。For monthly subscriptions, it is 24 hours, and for annual subscriptions, it is 14 days. 在使用解決方案之後根據使用量計費的供應項目不適合退款。Offers that are billed according to consumption after a solution has been used are not eligible for refunds.

資源Resources

哪裡可以找到有關商業市集的詳細資訊?Where can I find more information about the commercial marketplace?

以下是一些讓您開始的資源:Here are some resources to get you started:

如何與 Microsoft 和其他合作夥伴交流?How can I engage with Microsoft and other partners?

我們建議下列資源:We recommend these resources:

可以在哪裡深入了解合作夥伴中心?Where can I learn more about Partner Center?

可以在哪裡深入了解 Microsoft 管理中心?Where can I learn more about the Microsoft Admin Center?

如需 Microsoft 管理中心的相關資訊,請參閱管理您組織的協力廠商應用程式訂閱For information about the Microsoft Admin Center, see Manage third-party app subscriptions for your organization.

可以在哪裡深入了解 Azure 計費?Where can I learn more about Azure billing?

可以在哪裡了解 Azure Government 和 Azure Government Marketplace?Where can I learn about Azure Government and the Azure Government Marketplace?