Azure Service Fabric 支援選項Azure Service Fabric support options

我們已建立一些支援要求選項,以提供管理 Service Fabric 叢集和應用程式工作負載的需求。We have created a number of support request options to serve the needs of managing your Service Fabric clusters and application workloads. 視所需的支援和問題的嚴重性而定,您可以選擇適合您的選項。Depending on the urgency of support needed and the severity of the issue, you may choose the option that is right for you.

報告實際執行問題,或要求 Azure 的付費支援Report production issues or request paid support for Azure

若要報告在 Azure 上執行之 Service Fabric 叢集的相關問題,請 在 Azure 入口網站Microsoft 支援入口網站上開啟支援票證。To report issues related to your Service Fabric cluster running on Azure, open a support ticket on the Azure portal or Microsoft support portal.

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注意

在銅級可靠性層或單一節點叢集上執行的叢集,將可讓您只執行測試工作負載。Clusters running on a bronze reliability tier or Single Node Cluster will allow you to run test workloads only. 如果使用在銅級可靠性上執行的叢集或單一節點叢集時遇到問題,Microsoft 支援小組會協助減輕問題,但不會執行根本原因分析。If you experience issues with a cluster running on bronze reliability or Single Node Cluster, the Microsoft support team will assist you in mitigating the issue, but will not perform a Root Cause Analysis. 如需詳細資訊,請參閱叢集 的可靠性特性For more information, please refer to the reliability characteristics of the cluster.

如需生產環境就緒叢集必要條件的詳細資訊,請參閱生產整備檢查清單 (機器翻譯)。For more information about what is required for a production ready cluster, please refer to the production readiness checklist.

報告實際執行問題,或要求獨立 Service Fabric 叢集的付費支援Report production issues or request paid support for standalone Service Fabric clusters

若要報告在內部部署或其他雲端上執行 Service Fabric 叢集的相關問題,您可以在 Microsoft 支援入口網站上開啟專業支援的票證。To report issues related to Service Fabric clusters running on-premises or on other clouds, you may open a ticket for professional support on the Microsoft support portal.

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報告 Azure Service Fabric 問題Report Azure Service Fabric issues

我們已設定 GitHub 存放庫以報告 Service Fabric 問題。We have set up a GitHub repo for reporting Service Fabric issues. 我們也會主動監視下列論壇。We are also actively monitoring the following forums.

GitHub 存放庫GitHub repo

回報 Service Fabric GitHub上的 Azure Service Fabric 問題。Report Azure Service Fabric issues at the Service Fabric GitHub. 此存放庫適用于報告和追蹤問題,以及提出與 Azure Service Fabric 相關的小型功能要求。This repo is intended for reporting and tracking issues as well as making small feature requests related to Azure Service Fabric. 請勿使用此媒體來報告即時網站問題Do not use this medium to report live-site issues.

StackOverflow 和 MSDN 論壇StackOverflow and MSDN forums

StackOverflow 上的 Service Fabric 標記MSDN 上的 Service Fabric 論壇最適合用來詢問有關平臺運作方式的一般問題,以及您可以如何使用它來完成特定工作。The Service Fabric tag on StackOverflow and the Service Fabric forum on MSDN are best used for asking general questions about how the platform works and how you may use it to accomplish certain tasks.

Azure 意見反應論壇Azure Feedback forum

適用于 Service Fabric 的 Azure 意見反應論壇是提交重要產品功能構想的最佳位置。The Azure Feedback Forum for Service Fabric is the best place for submitting significant product feature ideas. 我們會複習最受歡迎的要求,並將其納入我們的中型到長期計畫。We review the most popular requests and factor them for our medium to long-term planning. 我們希望您在社群中集結您的建議的支援。We encourage you to rally support for your suggestions within the community.

Service Fabric 預覽版本 - 不支援用於生產環境Service Fabric Preview Versions - unsupported for production use

我們偶爾會提供特殊的預覽版本,其中包含我們想要針對其進行早期意見反應的重大功能變更。Occasionally we make special preview releases containing significant feature changes for which we would like to survey early feedback. 您應該只在不提供生產工作負載的隔離測試環境中使用預覽版本。You should only use preview versions in isolated test environments that do not serve production workloads. 您的生產叢集應一律執行支援的穩定 Service Fabric 版本。Your production cluster should always be running a supported, stable, Service Fabric version. 我們不提供這些預覽版本的付費支援選項。We don't offer a paid support option for these preview releases.

預覽版本一律從 255 作為主要和次要版本號碼的開頭。A preview version always begins with a major and minor version number of 255. 例如,如果您看到 Service Fabric 版本255.255.5703.949,此版本會處於預覽狀態,且僅供用於測試叢集。For example, if you see a Service Fabric version 255.255.5703.949, this version is in preview and is only intended to be used in test clusters. 這些預覽版本也會在 Service Fabric 小組部落格上宣告,並且有內含功能的詳細資料。These preview releases are also announced on the Service Fabric team blog and will have details on the features included. 使用報告 Azure Service Fabric 問題底下所列的其中一個選項來提出問題或提供意見反應。Use one of the options listed under Report Azure Service Fabric issues to ask questions or provide feedback.

後續步驟Next steps

支援的 Service Fabric 版本Supported Service Fabric versions