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inQuba Journey (Preview)

Seamlessly publish data to the inQuba Customer Journey APIs and effectively track your customer journeys.

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
     -   US Department of Defense (DoD)
Power Automate Premium All Power Automate regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Power Apps Premium All Power Apps regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Contact
Name inQuba Support
URL https://inquba.com
Email support@inquba.com
Connector Metadata
Publisher Inquba Customer Intelligence Pty Ltd
Website https://inquba.com/
Privacy policy https://www.inquba.com/data-privacy/
Categories Data;Communication

The inQuba Journey Connector allows for seamless integration between your existing systems and the inQuba Journey platform. Easily send data through the connector to quickly visualize your customer journeys and gain insights into what your customers are saying and doing. The connector offers easy to use REST APIs that allow you to publish customer journeys and events that are consumed by the inQuba platform.

Prerequisites

You will need the following in order to utilize the inQuba Journey Connector:

  • A registered inQuba Journey Instance deployed
  • An active Azure subscription
  • A Microsoft Power Apps or Power Automate plan with custom connector feature;

You may purchase a subscription by visiting the Azure Market place or by visiting the inQuba website and contacting sales.

How to get credentials

Authorization is required on all inQuba APIs. Once you have completed the inQuba registration process, please contact your account manager or inQuba Support to obtain your API credentials. These credentials will then be used on the Journey connector for all API operations.

Get started with your connector

The inQuba Journey Connector requires authorization for all actions. Please always start with using the "Acquire Access Token" action before using the "Create Event" or "Create Transaction" actions.

  1. Retrieve your event or transaction attribute definitions and credentials from inQuba. These attribute definitions will indicate the required attributes for interacting with your customers or tracking their customer journeys. You may contact your account manager or inQuba Support for the relevant definitions and credentials.

  2. Use your provided details in the Acquire Access Token action: acquire access token

  3. Use either the Create Event or Create Transaction action. Please use dynamic content from the Acquire Access Token action to update the 'Authroization Token' field. Please add the value 'Bearer ' and then select Dynamic content using the Authorization Token value from the previous step as shown below. Create Event

  4. Thereafter you may fill out out the required details on the action's form and may proceed to integrate with the inQuba platform.

An example of a popular flow using Dynamics is shown below. The flow below triggers when a flow step is executed in Dynamics: Dynamics Flow

Known issues and limitations

The create event and create transaction API currently only support single event and transaction payloads per request. For multiple events and transactions it is recommended to initiate many iterated requests.

Common errors and remedies

Response contains a HTTP 401 error

Please verify that your credentials are correct and match the supplied credentials as provided by inQuba. You may contact inQuba Support to verify your credentials.

Response contains a HTTP 404 error

Please ensure you are using the correct tenant name and host URL as provided by inQuba. You may contact inQuba Support to verify your tenant name.

Response contains a HTTP 500 error

Please ensure your event or transaction attributes array is correctly defined by either using the attributes array input or verifying the raw attributes are correct. You may contact inQuba Support to verify your configuration.

FAQ

  • How many requests can I send using the event or transactions endpoint? There is no hard limit on the number of requests that can be sent however processing of journeys and events are limited by your paid for subscription tier. Subscription pricing can be found here.

  • Where can I find the Open API definitions for events and transactions? Swagger documentation is available for the Events and Transactions API.

  • Are non production endpoints available for testing? Yes. Please contact your account manager or inQuba Support to obtain your test credentials.

  • What data sources does the connector support? The connector supports any data sources that can be used within Power Automate. You may add the connector as a step to any flow you configure.

Throttling Limits

Name Calls Renewal Period
API calls per connection 100 60 seconds

Actions

Acquire Access Token

Authenticate with the inQuba API and receive an authorization token that will be used for all API interactions.

Create Event

Publish an event record to the inQuba API. A bearer token is required to interact with the API.

Create Transaction

Publish a transaction to the inQuba Journey API. A bearer token is required to interact with the API.

Acquire Access Token

Authenticate with the inQuba API and receive an authorization token that will be used for all API interactions.

Parameters

Name Key Required Type Description
Tenant Name
TenantName True string

Name of Tenant as registered with inQuba.

Host URL
HostURL True string

Host of Token endpoint must be supplied without scheme name. Eg. api.inqubacx.com

Username
username True string

Account Username as supplied by inQuba.

Password
password True string

Account Password as supplied by inQuba.

Client ID
client_id True string

Client ID as supplied by inQuba.

Client Secret
client_secret True string

Client Secret as supplied by inQuba.

Returns

Name Path Type Description
Authorization Token
access_token string

Authorization token that will be used for all API interactions.

Create Event

Publish an event record to the inQuba API. A bearer token is required to interact with the API.

Parameters

Name Key Required Type Description
Tenant Name
TenantName True string

Name of Tenant as registered with inQuba.

Authorization Token
AuthorizationToken True string

Authorization Token for authorizing the API request to inQuba.

Event Definition Code
eventDefinitionCode string

The event code you are publishing this request for.

Is Test
isTest boolean

A flag indicating whether or not this event should be published as test or live.

Code
code string

Event Attribute Code

Value
value string

Event Attribute Value

Returns

SuccessStatus
string

Create Transaction

Publish a transaction to the inQuba Journey API. A bearer token is required to interact with the API.

Parameters

Name Key Required Type Description
Tenant Name
TenantName True string

Name of Tenant as registered with inQuba.

Authorization Token
AuthorizationToken True string

Authorization Token for authorizing the API request to inQuba.

Transaction Definition Code
transactionDefinitionCode string

The transaction code you are publishing this request for.

Is Test
isTest boolean

A flag indicating whether or not this transction should be published as test or live.

Code
code string

Transaction Attribute Code

Value
value string

Transaction Attribute Value

Returns

SuccessStatus
string

Definitions

string

This is the basic data type 'string'.