Windows 7 終止支援服務與 Microsoft 365 AppsWindows 7 end of support and Microsoft 365 Apps

重要

  • Windows 7 的支援服務已於 2020 年 1 月 14 日終止。Support for Windows 7 ended on January 14, 2020. 深入了解Learn more
  • Windows 7 上已不再支援 Microsoft 365 Apps。Microsoft 365 Apps is no longer supported on Windows 7.
  • 如果您是在 Windows 7 上執行 Office 的家用版使用者,請參閱 Windows 7 終止支援和 Office,而非閱讀此文章。If you're a home user running Office on Windows 7, see Windows 7 end of support and Office instead of reading this article.

Office 365 和 Microsoft 365 由現代週期原則控管,要求客戶依照對產品或服務的服務與系統需求保持最新的狀態。Office 365 and Microsoft 365 are governed by the Modern Lifecycle Policy, which requires customers to stay current as per the servicing and system requirements for the product or service. 包括在目前支援的 Windows 作業系統上之使用 Microsoft 365 Apps。This includes using Microsoft 365 Apps on a Windows operating system that is currently in support.

在較舊、不受支援作業系統上使用 Microsoft 365 Apps,一段時間後可能會產生效能和穩定性問題。Using Microsoft 365 Apps on older, unsupported operating systems may cause performance and reliability issues over time. 因此,如果您的組織在執行 Windows 7 的裝置上使用 Microsoft 365 Apps,強烈建議您的組織將這些裝置移至 Windows 10Therefore, if your organization is using Microsoft 365 Apps on devices running Windows 7, we strongly recommend your organization moves those devices to Windows 10.

Windows 7 上 Microsoft 365 Apps 的安全性更新將會繼續Security updates will continue for Microsoft 365 Apps on Windows 7

即使不再支援 Windows 7,但我們還是決定在往後 3 年 (直到 2023 年 1 月) 繼續為您提供 Microsoft 365 Apps 的安全性更新。Even though Windows 7 is no longer supported, we've decided to continue to provide you with security updates for Microsoft 365 Apps for the next 3 years, until January 2023. 我們這樣做的原因是為了給您更多的時間,以便從使用執行 Windows 7 的裝置上的 Microsoft 365 Apps 移轉到執行支援的作業系統 (例如 Windows 10)。We're doing this to give you additional time to make the transition from using Microsoft 365 Apps on devices running Windows 7 to devices running a supported operating system, such as Windows 10. 但是在此期間,只要裝置仍執行 Windows 7,您的 Microsoft 365 Apps 安裝就不會收到任何新的功能更新。But, during that time, as long as the device is still running Windows 7, your installation of Microsoft 365 Apps won't receive any new features updates.

重要

  • 即使有這些安全性更新,Windows 7 上也不再支援 Microsoft 365 Apps。Even with these security updates, Microsoft 365 Apps is no longer supported on Windows 7.
  • 即使您已購買 Windows 7 的延長安全性更新 (ESU),也適用此資訊。This information applies even if you have purchased Extended Security Updates (ESU) for Windows 7. 2020 年 1 月之後,Windows 7 的安全性更新僅透過 ESU 提供。After January 2020, security updates for Windows 7 are only available with ESU. 如需詳細資訊,請參閱 有關 Windows 7 延伸安全更新的常見問題解答For more information, see FAQ about Extended Security Updates for Windows 7.

2020 年 1 月之後如何管理 Windows 7 上的 Microsoft 365 AppsHow to manage Microsoft 365 Apps on Windows 7 after January 2020

版本 2002 是您可以在執行 Windows 7 的裝置上安裝的最新版本 Microsoft 365 Apps。Version 2002 is the last version of Microsoft 365 Apps that you can install on devices running Windows 7. 版本 2002 已於目前通道、半年企業通道 (預覽) 和半年企業通道中提供。Version 2002 is available in Current Channel, Semi-Annual Enterprise Channel (Preview), and Semi-Annual Enterprise Channel.

這表示如果您想要繼續在執行 Windows 7 的裝置上部署並更新 Microsoft 365 Apps,您必須使用版本 2002。This means that if you want to continue to deploy and update Microsoft 365 Apps on devices that are running Windows 7, you need to use Version 2002. 如果您嘗試在執行 Windows 7 的裝置上安裝較新版本的 Microsoft 365 Apps (例如版本 2005),您將會收到錯誤訊息。If you try to install a newer version of Microsoft 365 Apps, such as Version 2005, on a device running Windows 7, you'll receive an error message.

注意

您可以繼續在執行 Windows 7 的裝置上使用早於 2002 的 Microsoft 365 Apps 版本 (如果該版本仍可用)。You can continue to use a version of Microsoft 365 Apps earlier than Version 2002 on devices running Windows 7 if that version is still available. 例如,您可以繼續使用半年企業通道版本 1908,直到 2021 年 3 月為止。For example, you can continue to use Version 1908 of Semi-Annual Enterprise Channel until March 2021. 若要查看 Microsoft 365 Apps 的每個更新通道中提供的版本,請參閱 Microsoft 365 Apps 更新歷程記錄中的表格。To see the version available in each update channel of Microsoft 365 Apps, refer to the table in Update history for Microsoft 365 Apps.

若要在執行 Windows 7 的裝置上部署或更新版本 2002,您可以繼續使用目前所使用的相同管理工具,例如 Office 部署工具或 Microsoft Endpoint Configuration Manager。To deploy or update Version 2002 on devices running Windows 7, you can keep using the same management tools that you're currently using, such as the Office Deployment Tool or Microsoft Endpoint Configuration Manager. 此外,Microsoft 365 Apps 會如以往維持在更新通道。Also, Microsoft 365 Apps can remain on the same update channel as before.

如果 Microsoft 365 Apps 已設定為直接從網際網路上的 Office 內容傳遞網路 (CDN) 取得更新,執行 Windows 7 的裝置上的 Microsoft 365 Apps,將會自動更新為該更新通道版本 2002 的最新版次。If Microsoft 365 Apps is configured to get updates directly from the Office Content Delivery Network (CDN) on the internet, Microsoft 365 Apps on devices running Windows 7 will be updated automatically to the most current release of Version 2002 for that update channel.

使用 Configuration Manager 進行更新的指導方針Guidance when using Configuration Manager for updates

如果您使用 Configuration Manager 和軟體更新管理工作流程來更新 Microsoft 365 Apps 的安裝,建議您為 Windows 7 裝置建立個別的集合。If you use Configuration Manager and the Software Update management workflow to update installations of Microsoft 365 Apps, we recommend that you create a separate collection for your Windows 7 devices. 然後,使用查詢規則將成員新增至集合。Then, use a query rule to add members to the collection.

在每個月的第二個星期二,將在 Microsoft Update Catalog 中提供僅適用執行 Windows 7 裝置的版本 2002 的新更新套件。On the 2nd Tuesday of each month, a new update package for Version 2002 that is only for devices running Windows 7 will be made available in the Microsoft Update Catalog. 將提供每個架構 (x86 或 x64) 的更新套件。There will be an update package for each architecture (x86 or x64). 該更新套件可用於您部署的 Microsoft 365 Apps 的任何更新通道。That update package can be used with whichever update channel of Microsoft 365 Apps you have deployed. 將不會提供每個更新通道版本 2002 的個別更新套件。There won't be separate update packages of Version 2002 for each update channel. 例如,同樣的更新套件可用於更新執行 Windows 7 裝置上的 Microsoft 365 Apps 的目前通道或半年企業通道之安裝。For example, the same update package can be used to update a Current Channel or a Semi-Annual Enterprise Channel installation of Microsoft 365 Apps on devices running Windows 7.

在 Office 365 更新節點中,您會看到類似以下的項目,其中,##### 將由最新的組建編號取代:In the Office 365 Updates node, you'll see entries like the following, where ##### will be replaced by the most current build number:

  • 適用於 Windows 7 的 Microsoft 365 應用程式更新 - 版本 2002 x64 版本 (組建 12527.#####)Microsoft 365 Apps Update for Windows 7 – Version 2002 for x64 based Edition (Build 12527.#####)
  • 適用於 Windows 7 的 Microsoft 365 應用程式更新 - 版本 2002 x86 版本 (組建 12527.#####)Microsoft 365 Apps Update for Windows 7 – Version 2002 for x86 based Edition (Build 12527.#####)

這些更新套件設定為套用至執行 Windows 7 的裝置。These update packages are configured to apply only to devices running Windows 7. 在執行其他支援的作業系統 (例如 Windows 10) 的裝置上,無法使用這些更新套件來更新 Microsoft 365 Apps。These update packages can't be used to update Microsoft 365 Apps on devices running other supported operating systems, such as Windows 10.

如果您使用自動部署規則 (ADR),您應為這些更新套件建立新的規則。If you use an automatic deployment rule (ADR), you should create a new rule for these update packages. 然後,針對包含您的 Windows 7 裝置的集合該使用新規則。Then, use the new rule for your collection that contains your Windows 7 devices. 我們建議您使用 "Title" 屬性,並搜尋 [適用於 Windows 7 的 Microsoft 365 應用程式更新],以及您支援的架構。We recommend using the "Title" property and searching for "Microsoft 365 Apps Update for Windows 7" as well as the architecture you support. 如果您同時支援 x86 和 x64,您可以在一個軟體更新套件中包含這兩項更新,因為用戶端將會套用適當的更新。If you support both x86 and x64, you can include both updates in one Software Update Package as clients will apply the appropriate update. 您也應該檢查其他現有的 ADR,以確保它們不會錯誤地嘗試將這些僅適用執行 Windows 7 裝置的更新套件,套用到執行其他作業系統的裝置。You should also check other existing ADRs to make sure they don't incorrectly try to apply these update packages, which are only for devices running Windows 7, to devices running other operating systems.

版本 2002 的延伸可用性Extended availability of Version 2002

版本 2002 將在 2023 年 1 月推出,並屆時將僅視需要接收安全性更新。Version 2002 will be available until January 2023 and will receive security updates, as needed, during that time. 如需版本 2002 中所包含安全性更新的清單,請參閱 Microsoft 365 Apps 安全性更新的版本資訊For a list of security updates included in releases of Version 2002, see Release notes for Microsoft 365 Apps Security Updates.

半年企業通道上的版本通常僅提供14 個月,但我們正在將版本 2002 列入例外,以便與 Windows 7 ESU 的正式版本之使用日期相配合。Versions of Semi-Annual Enterprise Channel are available usually for only 14 months, but we're making an exception for Version 2002 in order to align with the availability dates of Windows 7 ESU. 版本 2002 的延長可用時限也適用其他更新通道,例如目前通道和半年企業通道 (預覽)。This extended availability for Version 2002 also applies to other update channels, such as Current Channel and Semi-Annual Enterprise Channel (Preview).

2023 年 1 月為止的版本 2002 延伸可用性,適用執行 Windows 7 的裝置。The extended availability of Version 2002 until January 2023 applies only to devices running Windows 7.

將 Microsoft 365 Apps 移至支援的 Windows 作業系統之後After moving Microsoft 365 Apps to a supported Windows operating system

在您將 Microsoft 365 Apps 移至支援的 Windows 作業系統之後,您可以設定 Microsoft 365 Apps,以再次開始接收較新的版本和功能更新。After you move Microsoft 365 Apps to a supported Windows operating system, you can configure Microsoft 365 Apps to begin receiving newer versions and feature updates again. 由於 Microsoft 365 Apps 的更新是累積式,您會收到裝置執行 Windows 7 時錯過的所有功能更新。Since updates for Microsoft 365 Apps are cumulative, you'll receive all the feature updates that you missed while your device was running Windows 7.

如果您是直接從網際網路上的 Office CDN 取得更新,在將裝置移至支援的作業系統之後,Microsoft 365 Apps 將會自動更新為可供該更新通道使用的最新版本,且會再次開始接收新功能。If you're getting updates directly from the Office CDN on the internet, after the device is moved to a supported operating system, Microsoft 365 Apps will be updated automatically to the most current version available for that update channel and will start receiving new features again.

Windows 7 上其他版本的 Office 呢?What about other versions of Office on Windows 7?

組織使用的 Office 非訂閱版本 (例如 Office 專業增強版 2016 或 Office 標準版 2013),將根據固定生命週期原則持續受到支援。Non-subscription versions of Office used by organizations, such as Office Professional Plus 2016 or Office Standard 2013, will continue to be supported based on the Fixed Lifecycle Policy. 若要查看 Office 非訂閱版本的特定結束支援日期,請移至搜尋產品與服務生命週期資訊To see specific end of support dates for non-subscription versions of Office, go to Search Product and Services Lifecycle Information.

即使您的 Office 版本仍受到支援,於 2020 年 1 月之後,除非您有 ESU,否則 Windows 7 將不再收到安全性更新,使得它容易遭受安全性威脅的攻擊。Even if your version of Office is still supported, Windows 7 will no longer receive security updates after January 2020, leaving it vulnerable to security threats, unless you have ESU. 建議您移至支援的作業系統,例如 Windows 10We recommend that you move to a supported operating system, such as Windows 10.

其他資訊Additional information

  • 此資訊也適用下列產品:This information also applies to the following products:
    • Project 和 Visio 傳統型應用程式的訂閱版本。The subscription versions of the Project and Visio desktop apps. 例如,如果您有 Project 方案 5 或 Visio 方案 2。For example, if you have Project Plan 5 or Visio Plan 2.
    • Microsoft 365 Apps 商務版 (先前命名為 Office 365 商務版) 是隨附於某些 Microsoft 365 商務方案的 Office 版本,例如 Microsoft 365 商務進階版。Microsoft 365 Apps for business (previously named Office 365 Business), which is the version of Office that comes with some Microsoft 365 business plans, such as Microsoft 365 Business Premium.
  • 如需 Windows Server 2008 R2 的詳細資訊,請參閱 Windows Server 終止支援和 Microsoft 365 AppsFor information about Windows Server 2008 R2, see Windows Server end of support and Microsoft 365 Apps.
  • 如需各種 Windows 版本上不同版本 Office 終止支援日期的清單,請參閱 Office 組態支援矩陣For end of support dates for different versions of Office on various versions of Windows, see the Office configuration support matrix.
  • 可協助您轉換為在執行 Windows 10 的裝置上使用 Microsoft 365 Apps 的其他 Microsoft 資源,包括 FastTrack應用程式保證Other Microsoft resources are available to help you make the transition to using Microsoft 365 Apps on devices running Windows 10, including FastTrack and App Assure.
  • 若要討論或深入了解 Office 版本終止支援的相關資訊,請瀏覽 Microsoft 技術社群上的 Microsoft Office 終止支援To discuss or learn more about end of support for Office versions, visit Microsoft Office End of Support on the Microsoft Tech Community.
  • 如果您在執行 Windows 7 或 Windows Server 2008 R2 的裝置上使用企業用 Microsoft 365 應用程式,則當您在 Office 應用程式 (例如,Word) 中移至 [檔案]**** > [帳戶]**** 時,您將會在 [產品資訊]**** 區段中,繼續看到 [Office 365 專業增強版]****。If you're using Microsoft 365 Apps for enterprise on a device running Windows 7 or Windows Server 2008 R2, you'll continue to see Office 365 ProPlus under the Product Information section when you go to File > Account in an Office app, such as Word. 如果您使用的是商務用 Microsoft 365 應用程式 2002 版,您會在 [產品資訊]**** 區段中看到 [商務用 Microsoft 365]****。If you're using Version 2002 of Microsoft 365 Apps for business, you'll see Microsoft 365 for business under the Product Information section.