在 Exchange 系統管理中心中的協助工具Accessibility in the Exchange admin center

Exchange 系統管理中心 (EAC) 中Exchange Online包括輕鬆有限的敏捷、 低視障、 或其他行動不便人士的使用者使用檔案的協助工具功能。這表示您可以使用鍵盤快速鍵、 螢幕助讀程式或語音辨識工具使用 EAC。The Exchange admin center (EAC) in Exchange Online includes accessibility features that make it easy for users with limited dexterity, low vision, or other disabilities to work with files. This means you can use keyboard shortcuts, a screen reader, or a speech recognition tool to work with the EAC.

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快速入門Get started

瀏覽與 Internet Explorer 及快速鍵,並確定您擁有適當 Office 365 訂閱和系統管理角色可執行此工作。然後,開啟 EAC 並開始。Navigate with Internet Explorer and keyboard shortcuts, and make sure that you have the appropriate Office 365 subscription and admin role to perform this task. Then, open the EAC and get started.

在 EAC 中瀏覽使用瀏覽器和快速鍵Use your browser and keyboard to navigate in the EAC

Exchange Online,包括 EAC 中,為 web 應用程式,因此快速鍵和導覽可能會不同 Exchange 2016。Exchange Online, which includes the EAC, is a web-based application, so the keyboard shortcuts and navigation may be different from those in Exchange 2016.

為了獲得最佳結果Exchange Online在 EAC 中使用時,使用Internet Explorer作為您的瀏覽器。了解更多有關網際網路瀏覽器的鍵盤快速鍵For best results when working in the EAC in Exchange Online, use Internet Explorer as your browser. Learn more about Intenet Explorer keyboard shortcuts.

在 EAC 中的許多工作需要使用快顯視窗,因此在您的瀏覽器中,請務必啟用 Office 365 的快顯視窗Many tasks in the EAC require the use of pop-up windows so, in your browser, be sure to enable pop-up windows for Office 365.

確認 Office 365 訂閱計劃Confirm your Office 365 subscription plan

在 Office 365 商務版和企業版的訂用計畫中,會包含 Exchange Online,但功能可能會有依計畫而異。若您的 EAC 不包含本文中所述的功能,您的訂用計畫可能不包含該功能。Exchange Online is included in Office 365 business and enterprise subscription plans, but capabilities may differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it.

如需有關訂用計畫中的 Exchange Online 功能的詳細資訊,請移至我擁有那些 Office 365 商務版產品或授權?Exchange Online 服務說明For more information about the Exchange Online capabilities in your subscription plan, go to What Office 36 business product or license do I have? and Exchange Online Service Description.

開啟 EAC 中,並確認您的系統管理角色Open the EAC, and confirm your admin role

使用螢幕助讀程式來開啟 Exchange 系統管理中心使用螢幕助讀程式來開啟 Exchange 系統管理中心 並檢查您 Office 365 全域管理員是否已將您指派給任何系統管理角色群組,例如組織管理。如果您可以開啟 EAC,則可得知您已被指派給至少一個系統管理角色群組。了解 使用螢幕助讀程式以識別您的系統管理員角色在 Exchange 系統管理中心Use a screen reader to open the Exchange admin centerUse a screen reader to open the Exchange admin center and check that your Office 365 global administrator has assigned you to any admin role group, for example, Organization Management. You know you are assigned to at least one admin role group if you can open the EAC. Learn how to Use a screen reader to identify your admin role in the Exchange admin center.

探索 EAC 使用者介面Explore the EAC user interface

EAC 使用者介面有一部分Exchange Online網頁瀏覽器內。該期間內"Office 365 Admin"顯示標題列中。在標題列的左邊緣會Office 365 app 啟動器包含Microsoft services 與 Office Online 應用程式,包括電子郵件 (Outlook.com)、 Excel Online、 OneNote、 及更多的清單。在右側的標題列上的命令來取得通知、 管理您的選項、 取得說明,並登出。The EAC user interface exists within your web browser as part of Exchange Online. Within that window, "Office 365 Admin" shows in the title bar. At the left edge of the title bar is the Office 365 app launcher that contains the list of Microsoft services and Office Online applications, including Mail (Outlook.com), Excel Online, OneNote, and more. On the right side of the title bar are commands to get notifications, manage your options, get help, and sign out.

在 [標題下方列會名稱、 「"Exchange 系統管理中心。左的窗格列出有關數十 Exchange 管理類別,例如,* * 儀表板 * 權限、 與郵件流程。根據預設,儀表板具有焦點。Under the title bar is the name, "Exchange admin center." The left pane lists about a dozen Exchange administrative categories, for example, ** dashboard **, **permissions, and **mail flow*. By default, dashboard has the focus.

在左的功能窗格中選取管理類別會影響到其右主視窗的內容。例如,當您選取儀表板的左窗格中,所有系統管理類別會顯示在主視窗清單檢視中,以及其子類別。同樣地,當您在左的功能窗格中選取收件者,所有信箱的使用者名稱及地址清單隨即顯示在主視窗清單檢視中。The administrative category selected in the left feature pane affects the content of the main window to its right. For example, when you select dashboard in the left pane, all administrative categories display in the main window list view, along with their subcategories. Likewise, when you select recipients in the left feature pane, a list of all user mailbox names and addresses appears in the main window list view.

當您在主視窗清單檢視中選取項目時,通常在右窗格會呈現該項目的相關詳細資料檢視。例如,當您在左的功能窗格中選取權限管理類別,清單中的系統管理角色會出現在主視窗清單檢視中,與第一個系統管理角色、相符性管理] 具有焦點。在右窗格的詳細資料檢視顯示相符性管理的相關資訊。When you select an item in the main window list view, often a right pane presents a details view about that item. For example, when you select the permissions administrative category in the left features pane, a list of admin roles appears in the main window list view, and the first admin role, Compliance Management, has the focus. Information about Compliance Management appears in the right pane details view.

跨清單檢視的主視窗頂端功能表索引標籤的一組會出現其列出具有焦點的系統管理類別的子類別。例如,當您在左的功能窗格] 功能表] 索引標籤,例如惡意程式碼篩選垃圾郵件篩選器] 中,選取保護時出現不同主視窗的頂端。此外,有時會顯示工具列,例如新增編輯刪除重新整理的命令使用。Across the top of the main window list view, a set of menu tabs appears which lists subcategories for the administrative category that has the focus. For example, when you select protection in the left feature pane, menu tabs, such as malware filter and spam filter, appear across the top of the main window. In addition, sometimes a toolbar appears, with commands such as New, Edit, Delete, and Refresh.

主視窗的底端是狀態列指出選取多少記錄。The bottom of the main window is a status bar which indicates how many records are selected.

使用螢幕助讀程式和快速鍵Use a screen reader and keyboard shortcuts

EAC 中包含可存取可以讀取螢幕助讀程式當您應用程式中工作的名稱。您可以使用朗讀程式、 Windows、 中內建的螢幕助讀程式或協力廠商螢幕助讀程式,例如JAWS。如需詳細資訊,請參閱開始使用 Exchange 系統管理中心的螢幕助讀程式。您也可以使用Windows 語音辨識或協力廠商語音工具 eac 讓語音命令。The EAC includes accessible names that can be read by a screen reader as you work in the application. You can use Narrator, the built-in screen reader in Windows, or a third-party screen reader, such as JAWS. For more information, refer to Get started using a screen reader in the Exchange admin center. You can also use Windows Speech Recognition or a third-party speech tool to give voice commands to the EAC.

在 EAC 中瀏覽和循環螢幕元素的群組、 按 Ctrl + F6 (向前) 或 Ctrl + Shift + F6 (回溯)。若要在整個螢幕元素,包含清單項目,循環按 Tab 鍵 (向前) 或 Shift + Tab (回溯)。若要選取項目,請按 Enter 鍵。來瀏覽功能表或清單、 按向上鍵或向下鍵,然後將選取範圍,按 Enter 鍵。結束功能表或模式,按 esc 鍵。如需詳細資訊,請Exchange 系統管理中心的鍵盤快速鍵To navigate in the EAC and to cycle through groups of screen elements, press Ctrl+F6 (forward) or Ctrl+Shift+F6 (backward). To cycle through screen elements, including lists of items, press the Tab key (forward) or Shift+Tab (backward). To select an item, press Enter. To browse within menus or lists, press the Up Arrow key or the Down Arrow key, and then, to make a selection, press Enter. To exit a menu or mode, press Esc. For more details, go to Keyboard shortcuts for the Exchange admin center.

螢幕助讀程式 EAC 的區域周圍移動時,提供具有焦點,區域的資訊是否左的功能窗格 (您聽到"主要導覽連結"),功能表] 索引標籤、 工具列、 主視窗清單檢視 (您聽到"次要導覽"),或詳細資料] 在右窗格的檢視 ( 朗讀程式,在您聽到窗格中的內容)。As you move around the areas of the EAC, your screen reader provides information about the area that has the focus, whether it's the left feature pane (you hear "Primary navigation, Link"), menu tabs, toolbar, main window list view (you hear "Secondary navigation"), or details view in the right pane (in Narrator, you hear the contents of the pane).

殘障人士的客戶的技術支援Technical support for customers with disabilities

Microsoft 想要為我們的客戶提供最佳的體驗。如果您有任何行動不便,或者有與協助工具相關的問題,請連絡 Microsoft Disability Answer Desk 尋求技術支援。Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance.

Disability Answer Desk 支援小組受過使用許多受歡迎輔助技術的訓練,可以提供英文、西班牙文、法文和美國手語的協助。請造訪 Microsoft Disability Answer Desk 網站,尋找您所在地區的連絡詳細資料。The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please visit the Microsoft Disability Answer Desk site to find the contact details for your region.