使用螢幕助讀程式來處理行動用戶端在 Exchange 系統管理中心Use a screen reader to work with mobile clients in the Exchange admin center

您可以使用 Exchange 系統管理中心 (EAC) 中的您螢幕助讀程式啟用的行動裝置使用者的 Exchange Online,然後透過手機與平板電腦存取 Office 365 信箱中的資訊。了解更多關於用戶端和行動裝置在 Exchange OnlineYou can use your screen reader in the Exchange admin center (EAC) to enable the use of mobile devices for users of Exchange Online, who can then access information in their Office 365 mailboxes through mobile phones and tablets. Learn more about clients and mobile in Exchange Online.

本主題內容In this topic

快速入門Get started

使用 Internet Explorer 和鍵盤快速鍵瀏覽,並確定您有適當的 Office 365 訂閱以及在 EAC 中工作的管理角色。然後,開啟 EAC 並開始使用。Navigate with Internet Explorer and keyboard shortcuts, and make sure that you have the appropriate Office 365 subscription and admin role to work in the EAC. Then, open the EAC and get started.

在 EAC 中瀏覽使用瀏覽器和快速鍵Use your browser and keyboard to navigate in the EAC

Exchange Online (包括 EAC) 是以 Web 為基礎的應用程式,因此鍵盤快速鍵和導覽可能會與 Exchange 2016 中的不同。在 Exchange 系統管理中心中的協助工具Exchange Online, which includes the EAC, is a web-based application, so the keyboard shortcuts and navigation may be different from those in Exchange 2016. Accessibility in the Exchange admin center.

如果要在 Exchange Online 中於 EAC 中工作時取得最佳結果,請使用 Internet Explorer 作為您的瀏覽器。深入了解 Internet Explorer 鍵盤快速鍵For best results when working in the EAC in Exchange Online, use Internet Explorer as your browser. Learn more about Internet Explorer keyboard shortcuts.

在 EAC 中的許多工作需要使用快顯視窗,因此在您的瀏覽器中,請務必啟用 Office 365 的快顯視窗Many tasks in the EAC require the use of pop-up windows so, in your browser, be sure to enable pop-up windows for Office 365.

確認 Office 365 訂閱計劃Confirm your Office 365 subscription plan

Exchange Online隨附於 Office 365 業務與企業訂閱計劃。但是功能可能會不同的計劃。在 EAC 中不含本文所述的函數,如果您計劃可能包括它。Exchange Online is included in Office 365 business and enterprise subscription plans. But capabilities may differ by plan. If your EAC doesn't include a function described in this article, your plan might not include it.

如需有關訂用計畫中的 Exchange Online 功能的詳細資訊,請移至我擁有那些 Office 365 商務版產品或授權?Exchange Online 服務說明For more information about the Exchange Online capabilities in your subscription plan, go to What Office 365 business product or license do I have? and Exchange Online Service Description..

開啟 EAC 中,並確認您的系統管理角色Open the EAC, and confirm your admin role

若要完成本主題中所涵蓋的工作,使用螢幕助讀程式來開啟 Exchange 系統管理中心並檢查您的 Office 365 全域管理員是否已將您指派給組織管理記錄管理系統管理角色群組。使用螢幕助讀程式以識別您的系統管理員角色在 Exchange 系統管理中心To complete the tasks covered in this topic, Use a screen reader to open the Exchange admin center and check that your Office 365 global administrator has assigned you to the Organization Management and Records Management admin role groups. Use a screen reader to identify your admin role in the Exchange admin center.

設定行動裝置信箱原則和存取Configure mobile device mailbox policies and access

您可以使用 EAC 來建立行動裝置信箱原則套用至使用者的集合的一組通用的規則或安全性設定。如果您沒有建立您自己的行動裝置信箱原則,會套用預設原則,包括下列設定:You can use the EAC to create mobile device mailbox policies that apply a common set of rules or security settings to a collection of users. If you don't create your own mobile device mailbox policy, the default policy is applied, which includes the following settings:

  • 允許不完全支援原則,以同步處理的行動裝置。Allow mobile devices that don't fully support policies to synchronize.

  • Outlook Web App (OWA) 的裝置支援所有的密碼原則,將不會封鎖任何裝置。Outlook Web App (OWA) for Devices supports all password policies and won't block any devices.

  • Password 是選擇性的。A password is optional.

  • 不需要裝置加密。Device encryption is not required.

若要檢視、 編輯或建立行動裝置信箱原則,EAC 主要的功能窗格上、 選取的行動裝置的連結,然後的功能表列上,選取 [行動裝置信箱原則] 連結。深入了解您可以設定為行動裝置信箱原則的選項。To view, edit, or create a mobile device mailbox policy, on the EAC primary navigation pane, select the mobile link and then, on the menu bar, select the mobile device mailbox policies link. Learn more about the options you can set for mobile device mailbox policies.

您也可以指定 Exchange ActiveSync 存取設定、 維護隔離的行動裝置的清單及設定裝置存取規則。若要這樣做,在 EAC 中主要的功能窗格中,選取 [行動裝置的連結,然後的功能表列上,選取 [行動裝置存取] 連結。You can also specify Exchange ActiveSync access settings, maintain a list of quarantined mobile devices, and set up device access rules. To do this, on the EAC primary navigation pane, select the mobile link and then, on the menu bar, select the mobile device access link.

為使用者啟用 Exchange ActiveSync 及 Outlook Web AppEnable Exchange ActiveSync and Outlook Web App for users

Exchange ActiveSync 是讓行動電話存取貴組織的 Exchange server 的 Exchange 同步通訊協定。Exchange activesync 收件者可以使用其行動裝置存取其電子郵件、 行事曆、 連絡人及工作。他們也可以繼續存取此資訊時離線工作。深入了解Exchange ActiveSyncExchange ActiveSync is an Exchange synchronization protocol which allows mobile phones to access your organization's Exchange server. With Exchange ActiveSync, recipients can use their mobile devices to access their email, calendar, contacts, and tasks. They can also continue to access this information while working offline. Learn more about Exchange ActiveSync.

Outlook Web App 使用者能夠從幾乎任何 web 瀏覽器,包括從其行動裝置瀏覽器存取自己的 Exchange 信箱。了解更多有關 Outlook Web AppWith Outlook Web App, users can access their Exchange mailbox from almost any web browser, including from a browser on their mobile devices. Learn more about Outlook Web App.

針對個別使用者啟用 Exchange ActiveSync 及 Outlook Web AppEnable Exchange ActiveSync and Outlook Web App for an individual user

  1. 在 EAC 中,按 Ctrl + F6 直到主要窗格取得焦點與您聽到"儀表板,主要的導覽連結。 」In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, Primary navigation link."

  2. 收件者] 索引標籤,並按 Enter 鍵。Tab to recipients and press Enter.

  3. 若要移動到功能表列,請按 Ctrl + F6。您聽到 「 信箱次要導覽連結。 」若要選取 [信箱] 連結,請按 Enter 鍵。To move to the menu bar, press Ctrl+F6. You hear "Mailboxes, Secondary navigation link." To select the mailboxes link, press Enter.

  4. 若要搜尋您要啟用 Exchange ActiveSync 的使用者,請按 Ctrl + F6,然後按 Tab 按鍵直到您聽到 「 搜尋按鈕 」。按 Enter 鍵。To search for the user for whom you want to enable Exchange ActiveSync, press Ctrl+F6 and then press the Tab key until you hear "Search button." Press Enter.

  5. 輸入全部或部分的使用者名稱,並按 Enter 鍵。Type all or part of the user's name and press Enter.

  6. 按 Ctrl + F6 直到您聽到的搜尋結果清單中的使用者名稱。搜尋結果清單中包含多個名稱,如果按向下鍵或向上鍵直到您聽到要的名稱。Press Ctrl+F6 until you hear the name of the user in the search results list. If the search results list includes multiple names, press the Down Arrow key or the Up Arrow key until you hear the name you want.

  7. 若要將移至詳細資料窗格中,按住 Ctrl + F6。您聽到"Unified Messaging 連結,讓。 」To move to the details pane, press Ctrl+F6. You hear "Unified Messaging link, Enable."

  8. 按 Tab 鍵。您聽到 「 行動裝置連結、 啟用 Exchange ActiveSync 」。Press the Tab key. You hear "Mobile devices link, Enable Exchange ActiveSync."

    提示

    如果已啟用 Exchange ActiveSync 的使用者,您聽到"停用 Exchange ActiveSync"。If the user is already enabled for Exchange ActiveSync, you hear "Disable Exchange ActiveSync."

  9. 按 Enter 鍵。您聽到 「 不確定您想要啟用 Exchange ActiveSync?"具有 [] 按鈕上焦點、 按 Enter 鍵。Press Enter. You hear "Are you sure you want to enable Exchange ActiveSync?" With the focus on the Yes button, press Enter.

  10. 按 Tab 鍵。您聽到"行動裝置連結,啟用裝置的 OWA 」。Press the Tab key. You hear "Mobile devices link, Enable OWA for Devices."

    提示

    如果使用者已啟用的裝置、 Outlook Web App 您聽到"停用裝置的 OWA。 」If the user is already enabled for Outlook Web App for Devices, you hear "Disable OWA for Devices."

  11. 按 Enter 鍵。您聽到 「 不確定您想要啟用 Devices? OWA 」 具有 [] 按鈕上焦點、 按 Enter 鍵。Press Enter. You hear "Are you sure you want to enable OWA for Devices?" With the focus on the Yes button, press Enter.

    提示

    如果您想要啟用 Exchange ActiveSync 及 Outlook Web App 的其他使用者,請按 Ctrl + Shift + f6 鍵將焦點移回使用者清單。按向下鍵或向上鍵直到您聽到的名稱,重複步驟 7 到 11。If you want to enable Exchange ActiveSync and Outlook Web App for additional users, press Ctrl+Shift+F6 to move the focus back to the list of users. Press the Down Arrow key or the Up Arrow key until you hear the name you want, and repeat steps 7 through 11.

一次的多個使用者啟用 Exchange ActiveSync 及 Outlook Web AppEnable Exchange ActiveSync and Outlook Web App for multiple users at once

  1. 在 EAC 中,按 Ctrl + F6 直到主要窗格取得焦點與您聽到"儀表板,主要的導覽連結。 」In the EAC, press Ctrl+F6 until the primary navigation pane has the focus and you hear "Dashboard, Primary navigation link."

  2. 收件者] 索引標籤,並按 Enter 鍵。Tab to recipients and press Enter.

  3. 若要移動到功能表列,請按 Ctrl + F6。您聽到 「 信箱次要導覽連結。 」若要選取 [信箱] 連結,請按 Enter 鍵。To move to the menu bar, press Ctrl+F6. You hear "Mailboxes, Secondary navigation link." To select the mailboxes link, press Enter.

  4. 按 Ctrl + F6 兩次將移至使用者的清單。按向下鍵或向上鍵將移至第一個相鄰的使用者。按住 Shift 鍵並按向下鍵或向上鍵來選取多個相鄰的使用者。Press Ctrl+F6 twice to move to the list of users. Press the Down Arrow key or the Up Arrow key to move to the first adjacent user. Hold down the Shift key and press the Down Arrow key or the Up Arrow key to select more adjacent users.

    提示

    若要選取的所有使用者,請按 Ctrl + A。To select all users, press Ctrl+A.

  5. 便會重複替換按下按鍵直到 [大量編輯詳細資料窗格中具有焦點而您聽到] 索引標籤"大量編輯。 」Repeatedly press the Tab key until the Bulk Edit details pane has the focus and you hear "Bulk Edit."

  6. 按 Tab 按鍵直到您聽到"啟用連結 」。按 Enter 鍵。Press the Tab key until you hear "Enable link." Press Enter.

  7. 提醒詢問"您確定要啟用 Outlook web 上的所有選取的 recipients?"具有焦點的 [確定] 按鈕上,按下 Enter 鍵。An alert asks "Are you sure you want to enable Outlook on the web for all the selected recipients?" With the focus on the OK button, press Enter.

  8. 按 Tab 鍵約 10 次直到您聽到 「 廣播連結 」。更多一次按 Tab 鍵。您聽到啟用] 連結。 」按 Enter 鍵。Press the Tab key about 10 times until you hear "Show link." Press the Tab key once more. You hear "Enable link." Press Enter.

  9. 提醒詢問 「 不確定您想要讓所有選取的 recipients? 的 Exchange ActiveSync"具有焦點的 [確定] 按鈕上,按下 Enter 鍵。An alert asks "Are you sure you want to enable Exchange ActiveSync for all the selected recipients?" With the focus on the OK button, press Enter.