離線通訊錄在 Exchange OnlineOffline address books in Exchange Online

摘要: 了解 Exchange Online (企業版的 Office 365) 中的離線通訊錄。Summary: Learn about offline address books in Exchange Online (Office 365 for Business).

離線通訊錄 (OAB) 是讓 Office 365 使用者可以存取通訊錄時中斷與內部伺服器的連線已下載的地址清單集合的複本。Exchange 會產生新的 OAB 檔案然後壓縮檔案並置於本機共用。您可以決定通訊清單供離線,工作的使用者與您也可以設定通訊錄分送所依據的方法。An offline address book (OAB) is a copy of an address list collection that's been downloaded so an Office 365 user can access the address book while disconnected from the on-premises server. Exchange generates the new OAB files and then compresses the files and places them on a local share. You can decide which address lists are made available to users who work offline, and you can also configure the method by which the address books are distributed.

若要深入了解通訊清單,請參閱通訊清單To learn more about address lists, see Address lists.

在尋找本主題的 Exchange Server 版本吗?請參閱離線線上叢書中 Exchange 2016Looking for the Exchange Server version of this topic? See Offline Address Books in Exchange 2016.

注意

Update-addresslist 和 Update-globaladdresslist 指令程式不在 Exchange Online。The Update-AddressList and Update-GlobalAddressList cmdlets aren't available in Exchange Online.

下載離線通訊錄Download an offline address book

您可以使用Outlook Web App下載 GAL。You can use Outlook Web App to download the GAL.

  1. 在 Internet Explorer 中開啟Outlook Web App 。Open Outlook Web App in Internet Explorer.

  2. [ 工具] 和 [ 傳送/接收Click Tools, and then click Send/Receive.

  3. 按一下 [ 下載通訊錄。會顯示 [離線通訊錄] 對話方塊。Click Download Address Book. The offline address book dialog box is displayed.

  4. 檢查 下載自上次傳送/接收的變更] 選項。Check the Download changes since last send/receive option.

  5. 選取 [下載所有註解及小時通訊錄中的每個連絡人的詳細資訊或按一下 [下載只有連絡人和連絡人資訊的 任何詳細資料完整詳細資料]。Select Full details to download all notes and details with each contact in hour address book or click No details to download only the contact and their contact information.

  6. [ 選擇通訊錄和 [ 全域通訊清單Click Choose Address Book and then click Global Address List.

  7. 按一下 [ 確定]。全域通訊清單會下載並儲存到電腦。Click OK. The global address list is downloaded and saved to your computer.

導致下載完整 OAB 的情況Conditions that cause a full download of the OAB

有Outlook Web App將在其中執行完整 OAB 下載的情況。這些包括:There are circumstances in which Outlook Web App will perform a full OAB download. These include:

  • 用戶端電腦上有無 OAB。如果 Outlook 具有不會執行初始完整同步處理可能發生這種情況。There is no OAB on the client computer. This condition may occur if Outlook has not performed an initial complete synchronization.

  • 有遺失的伺服器上的差異檔案。Outlook 無法更新至沒有其目前的版本。其中一個符合下列條件成立時可能會發生此行為:There is a differential file missing on the server. Outlook cannot update to the current version without it. This behavior may occur if one of the following conditions is true:

    • 未啟動 Outlook (登入您的 Exchange 信箱) 超過 30 天。伺服器原則只允許 30 天的差異檔案。You did not start Outlook (to log on to your Exchange mailbox) for more than 30 days. The server policy permits only 30 days of differential files.

    • 在伺服器上,有錯誤並沒有產生差異檔案的一天。There was an error on the server, and it did not generate the differential file for a day.

  • 在伺服器上的版本和用戶端版本不相符。沒有出現在伺服器上的 OAB 的更多最新版本。例如,第 4 版 (Unicode OAB) 現在為可用、 與您先前下載版本 3a OAB。The version on the server and the version on the client do not match. There is a more recent version of the OAB present on the server. For example, Version 4 (Unicode OAB) is now available, and you previously downloaded a Version 3a OAB.

  • 將變更套用至 OAB 失敗。例如差異檔案已損毀的伺服器上。如果伺服器下降產生差異檔案期間可能發生損毀。Applying changes to the OAB failed. For example, differential files are corrupted on the server. Corruption may occur if the server goes down during differential file generation.

  • 一或多個 OAB 檔案不存在於用戶端電腦上。例如,使用者意外刪除一個 OAB 檔案在使用者電腦上。One or more OAB files are not present on the client computer. For example, a user accidentally deletes one of the OAB files on the user's computer.

  • 先前的完整下載失敗,且 Outlook 從頭開始。A previous full download failed, and Outlook has to start from the beginning.

  • 您以手動方式下載完整 OAB。You manually download the full OAB.

  • 包含的 OAB 只有一個複本的公用資料夾儲存區是遺失,並取代為新的資料庫和新的 OAB。若要防止此發生,建議您將 OAB 資料夾複製到至少兩個公用資料夾伺服器 (原始的伺服器和一個複本)。The public folder store containing the only copy of the OAB is lost, and replaced with a new database and new OAB. To prevent this from occurring, it is recommended that you replicate the OAB folders to at least two public folder servers (the original server and one replica).

  • 當 Outlook 最初部署 「 快取 Exchange 模式時,它將會下載完整 OAB。如果您一開始部署大量的 Outlook 用戶端使用快取 Exchange 模式,這會使大型的完整 OAB 下載為新的 OAB 下載的每個新安裝的 Outlook。When Outlook is initially deployed in Cached Exchange Mode, it will download a full OAB. If you are initially deploying a large number of Outlook clients using Cached Exchange Mode, this will cause a large download of the full OAB as a new OAB is downloaded by each new install of Outlook.

  • Outlook 使用的 oab 的公用資料夾根據私人資訊儲存庫 msExchUseOAB 屬性。如果將信箱移至不同的伺服器使用不同的 OAB 時,Outlook 會下載新的 OAB。如果信箱儲存區之間移動信箱的數目與目標儲存區設定為使用不同的離線通訊錄,這會使這些信箱完整 OAB 下載。The public folder that Outlook uses for the OAB is based on the msExchUseOAB attribute of the private information store. If a mailbox is moved to a different server with a different OAB, Outlook will download a new OAB. If a large number of mailboxes are moved between mailbox stores and the target store is configured to use a different offline address list, this will cause a full OAB download for these mailboxes.

  • Exchange 版本之間移動信箱時,伺服器會直接 OAB 的最新的 Unicode 版本的 Outlook 並下載新版的 OAB。如果所移動的信箱數目,這樣會觸發大型這些信箱的完整 OAB 下載次數。When a mailbox is moved between versions of Exchange, the server will direct Outlook to the latest Unicode version of the OAB and download a new version of the OAB. If a large number of mailboxes are moved, this will trigger a large number of full OAB downloads for these mailboxes.

  • 當使用者在相同的 Outlook 用戶端電腦上有多個 MAPI 設定檔及他們兩者都使用快取 Exchange 模式的兩個設定檔之間切換時,就會發生多個相同的 OAB 檔案的完整的 OAB 下載。Outlook 支援的電腦上只有一個個別使用者帳戶的 OAB。如果您有多個設定檔,只有一個設定檔可以下載 OAB。如果您必須使用兩個或多個設定檔使用 「 快取 Exchange 模式 」,請確定其中一個設定檔設定成下載 OAB。When a user has multiple MAPI profiles on the same Outlook client computer and they switch between the two profiles that both use Cached Exchange Mode, multiple full OAB downloads of the same OAB files will occur. Outlook supports only one OAB per user account on a computer. If you have multiple profiles, only one profile can download the OAB. If you have to use two or more profiles that use Cached Exchange Mode, make sure that one of the profiles is configured to not download the OAB.