啟用或停用目錄查閱服務Enable or disable directory lookups

您可以使來電者撥打整合通訊 (UM) 自動語音應答可以查詢中使用其電話按鍵之目錄的名稱,但是無法使用搜尋 directory 語音輸入來啟用目錄查閱服務。預設會啟用此設定。如果已停用此設定,來電者將無法使用按鍵式特定人員搜尋目錄或語音命令。You can enable directory lookups so that callers who call in to a Unified Messaging (UM) auto attendant can look up names in the directory using their telephone keypad but not be able to search the directory using voice inputs. This setting is enabled by default. If this setting is disabled, callers won't be able to search the directory for a specific person using touchtone or voice commands.

UM 自動語音應答與相關的其他管理工作,請參閱UM 自動語音應答程序For additional management tasks related to UM auto attendants, see UM auto attendant procedures.

注意

Outlook 語音存取使用者無法使用自動語音辨識 (ASR) 或語音輸入來尋找目錄中的使用者,他們只能使用 DTMF 或按鍵式輸入。Outlook Voice Access users can't use Automatic Speech Recognition (ASR) or speech inputs to locate users in the directory, they can only use DTMF or touchtone inputs.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 自動語音應答 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 執行這些程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行這些程序之前,請確認已建立 UM 自動語音應答。如需詳細步驟,請參閱 <建立 UM 自動語音應答Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?尋求 Exchange 論壇中的協助。請造訪在Exchange ServerExchange OnlineExchange Online Protection論壇...Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 來啟用或停用目錄查閱Use the EAC to enable or disable directory lookups

  1. 在 EAC 中,瀏覽至 [整合通訊 > UM 撥號對應表。在清單檢視中,選取您想要變更 UM 撥號對應表] 和 [編輯編輯圖示In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to change, and then click EditEdit icon.

  2. 在 [ UM 撥號對應表] 頁面 [ UM 自動語音應答,選取您要啟用或停用目錄查閱的 UM 自動語音應答,然後按一下 [編輯編輯圖示On the UM Dial Plan page, under UM Auto Attendants, select the UM auto attendant for which you want to enable or disable directory lookups, and then click EditEdit icon.

  3. 在 [ UM 自動語音應答] 頁面上> Address book and 運算子存取,請在搜尋通訊錄的選項] 下選取允許來電者在搜尋會根據名稱或別名的使用者啟用來電者在搜尋] 旁的核取方塊使用者。若要停用從搜尋使用者的來電者,請清除此核取方塊。On the UM Auto Attendant page > Address book and operator access, under Options for searching the address book, select the check box next to Allow callers to search for users by name or alias to enable callers to search for users. To disable callers from searching for users, clear this check box.

  4. 按一下 [儲存]Click Save.

使用命令介面來啟用或停用目錄查閱Use the Shell to enable or disable directory lookups

此範例會停用在名為 UM 自動語音應答的目錄查閱MyUMAutoAttendantThis example disables directory lookups on a UM auto attendant named MyUMAutoAttendant.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -NameLookupEnabled $false