啟用或停用傳送給使用者的語音訊息Enable or disable sending voice messages to users

您可以讓來電者在傳送語音訊息給使用者的整合通訊 (UM) 自動語音應答,或防止能力。根據預設,此選項已啟用,且可讓來電者在傳送語音訊息給使用者的 UM 撥號對應表已與之相關聯的 UM 自動語音應答。如果您停用此選項,自動語音應答將不會邀請來電者在系統提示時傳送語音訊息。You can enable callers to send voice messages to users from a Unified Messaging (UM) auto attendant, or prevent them from doing so. By default, this option is enabled and lets callers send voice messages to users in the UM dial plan that's associated with the UM auto attendant. If you disable this option, the auto attendant won't invite callers to send a voice message during a system prompt.

如需與 UM 自動語音應答相關的其他管理工作,請參閱UM 自動語音應答程序For additional management tasks related to UM auto attendants, see UM auto attendant procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 自動語音應答 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 在執行這些程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱建立 UM 撥號對應表Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在執行這些程序之前,請確認已建立 UM 自動語音應答。 如需詳細步驟,請參閱建立 UM 自動語音應答Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Keyboard shortcuts in Exchange 2013For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?在 Exchange 論壇中尋求協助。 論壇的網址為:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 以允許或禁止來電者傳送語音訊息Use the EAC to enable callers to send voice messages or prevent them from doing so

  1. 在 EAC 中,瀏覽至 [整合通訊 > UM 撥號對應表。在清單檢視中,選取您想要變更 UM 撥號對應表] 和 [編輯編輯圖示In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to change, and then click EditEdit icon.

  2. 在 [ UM 撥號對應表] 頁面 [ UM 自動語音應答,選取您想要管理、 UM 自動語音應答,然後按一下 [編輯編輯圖示On the UM Dial Plan page, under UM Auto Attendants, select the UM auto attendant you want to manage, and then click EditEdit icon.

  3. 在 [ UM 自動語音應答] 頁面上>解決活頁簿及操作員存取權,[連絡使用者的選項] 下選取 [允許來電者在留下語音訊息的使用者啟用來電者在留下語音] 旁的核取方塊郵件。若要避免來電者留下語音訊息,請清除核取方塊。On the UM Auto Attendant page > Address book and operator access, under Options for contacting users, select the check box next to Allow callers to leave voice messages for users to enable callers to leave voice messages. To prevent callers from leaving voice messages, clear the check box.

  4. 按一下 [儲存]Click Save.

注意

如果您停用此選項,也停用 [允許來電者在使用者的撥號對應表] 選項,也會停用搜尋通訊錄的選項If you disable this option and also disable the Allow callers to dial users option, the Options for searching the address book are also disabled.

使用命令介面讓來電者能夠傳送語音訊息或阻止來電者傳送Use the Shell to enable callers to send voice messages or prevent them from doing so

這個範例會阻止來電給名為 MyUMAutoAttendant 之 UM 自動語音應答的來電者傳送語音訊息。This example prevents callers who call in to a UM auto attendant named MyUMAutoAttendant from sending voice messages.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -SendVoiceMsgEnabled $false

本範例會允許來電者致電名為 MyUMAutoAttendant 的 UM 自動語音應答,以傳送語音訊息。This example enables callers who call in to a UM auto attendant named MyUMAutoAttendant to send voice messages.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -SendVoiceMsgEnabled $true