建立 UM 撥號對應表Create a UM dial plan

整合通訊 (UM) 撥號對應表包含相關電話語音網路的組態資訊。UM 撥號對應表建立自己的信箱的語音信箱啟用的使用者的電話分機號碼從的連結。當您建立 UM 撥號對應表時,您可以設定的分機號碼、 統一資源識別元 (URI) 類型及語音的數字數目 over IP (VoIP) 撥號對應表的安全性設定。A Unified Messaging (UM) dial plan contains configuration information related to your telephony network. A UM dial plan establishes a link from the telephone extension number of a user enabled for voice mail to their mailbox. When you create a UM dial plan, you can configure the number of digits in the extension numbers, the Uniform Resource Identifier (URI) type, and the Voice over IP (VoIP) security setting for the dial plan.

每次您建立 UM 撥號對應表、 UM 信箱原則也會建立。UM 信箱原則名為< DialPlanName >預設原則。Each time you create a UM dial plan, a UM mailbox policy is also created. The UM mailbox policy is named < DialPlanName> Default Policy.

如需與 UM 撥號對應表相關的其他管理工作,請參閱 UM Dial Plan ProceduresFor additional management tasks related to UM dial plans, see UM Dial Plan Procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:3 分鐘。Estimated time to complete: 3 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 撥號對應表 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?尋求 Exchange 論壇中的協助。請造訪在Exchange ServerExchange OnlineExchange Online Protection論壇...Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 建立 UM 撥號對應表Use the EAC to create a UM dial plan

  1. 在 EAC 中,瀏覽至 [整合通訊 > UM 撥號對應表,然後按一下 [新增新增圖示In the EAC, navigate to Unified Messaging > UM dial plans, and then click NewAdd Icon.

  2. 在 [新增 UM 撥號對應表] 頁面上填妥下列方塊:On the New UM dial plan page, complete the following boxes:

    • 名稱輸入撥號對應表的名稱。UM 撥號對應表名稱,則需要與必須是唯一的。不過,它只適用於 EAC 和命令介面中顯示。如果您有變更撥號對應表的顯示名稱建立之後,必須先刪除現有的 UM 撥號對應表並再建立另一個撥號對應具有適當的名稱。如果您的組織使用多個 UM 撥號對應表,我們建議您使用 UM 撥號對應表計劃的有意義的名稱。UM 撥號對應表名稱的最大長度是 64 個字元,而且它可以包含空格。不過,它不能包含任何下列字元:"/ \ []:; |= , + * ?< >.Name Type the name of the dial plan. A UM dial plan name is required and must be unique. However, it's used only for display in the EAC and the Shell. If you have to change the display name of the dial plan after it's been created, you must first delete the existing UM dial plan and then create another dial plan that has the appropriate name. If your organization uses multiple UM dial plans, we recommend that you use meaningful names for your UM dial plans. The maximum length of a UM dial plan name is 64 characters, and it can include spaces. However, it can't include any of the following characters: " / \ [ ] : ; | = , + * ? < >.

      雖然您可以包含空格的 UM 撥號對應表名稱,如果您將與 Office Communications Server 2007 R2 或 Microsoft Lync Server 整合 [整合通訊,但撥號對應表名稱不能包含空格。因此,如果您建立撥號對應表中的顯示名稱、 空格和您正在與 Office Communications Server 2007 R2 或 Lync Server 的整合,您必須先刪除該撥號對應表,然後建立另一個不在顯示名稱包含空格的撥號對應表.Although you can include spaces in a UM dial plan name, if you integrate Unified Messaging with Office Communications Server 2007 R2 or Microsoft Lync Server, the dial plan name can't include spaces. Therefore, if you created a dial plan with spaces in the display name, and you're integrating with Office Communications Server 2007 R2 or Lync Server, you must first delete that dial plan and then create another dial plan that doesn't include spaces in the display name.

      重要

      雖然名稱] 方塊中的撥號對應表可以接受 64 個字元,不能超過 49 個字元的撥號對應表名稱。如果您嘗試建立撥號對應表名稱包含多個 49 個字元,將會收到錯誤訊息。郵件會說因為 UM 撥號對應表名稱太長無法產生的 UM 信箱原則。這是因為在如先前所述,當您建立撥號對應表預設 UM 信箱原則名為_<DialPlanName> 也會建立預設原則。預設原則中的 15 個字元新增至撥號對應表的名稱、 時的總字元會超過此限制。_Name_參數兩者 UM 撥號對應表和 UM 信箱原則可以是 64 個字元。不過,若超過 49 個字元的撥號對應表名稱,預設的 UM 信箱原則的名稱會超過 64 個字元,而且這不允許系統。Although the box for the name of the dial plan can accept 64 characters, the name of the dial plan can't be longer than 49 characters. If you try to create a dial plan name that contains more than 49 characters, you'll receive an error message. The message will say that the UM mailbox policy couldn't be generated because the UM dial plan name is too long. This happens because, as mentioned earlier, when you create a dial plan a default UM mailbox policy named <DialPlanName> Default Policy is also created. When the 15 characters in Default Policy are added to the name of the dial plan, the total characters exceed the limit. The _name parameter for both the UM dial plan and UM mailbox policy can be 64 characters. However, if the name of the dial plan is longer than 49 characters, the name of the default UM mailbox policy will be longer than 64 characters, and this isn't allowed by the system.

    • 擴充的長度 (位數) 撥號對應表輸入數字數目。分機號碼的數字數目根據建立專用交換機 (PBX) 或 IP PBX 上的電話語音撥號。例如,如果使用者相關聯電話語音撥號對應表撥打四位數分機在相同的電話語音撥號呼叫另一位使用者,您選取 [4 位數分機號碼。Extension length (digits) Enter the number of digits for the dial plan. The number of digits for extension numbers is based on the telephony dial plan created on a Private Branch eXchange (PBX) or IP PBX. For example, if a user associated with a telephony dial plan dials a four-digit extension to call another user in the same telephony dial plan, you select 4 as the number of digits in the extension.

      這是必填方塊,值的範圍為 1 到 20。一般分機號碼的長度為 3 到 7 碼。如果您現有的電話語音環境中包含分機號碼,則您指定的位數必須符合那些分機號碼的位數。This is a required box that has a value range from 1 through 20. The typical extension length is from 3 through 7. If your existing telephony environment includes extension numbers, you must specify a number of digits that matches the number of digits in those extensions.

      當您建立工作階段初始通訊協定 (SIP) 或撥號對應表 E.164,並已啟用 UM 的使用者關聯撥號對應表時,您仍必須輸入分機號碼之使用者所使用。存取其信箱時 Outlook 語音存取使用者會使用此數字。When you create a Session Initiation Protocol (SIP) or an E.164 dial plan and associate a UM-enabled user with the dial plan, you must still input an extension number to be used by the user. This number is used by Outlook Voice Access users when they access their mailbox.

    • 撥號計劃類型統一資源識別元 (URI) 是識別或資源名稱之字元的字串。此識別碼的主要用途是啟用 VoIP 裝置能夠與其他裝置透過使用特定的通訊協定網路通訊。Uri 中定義特定的語法及格式和通訊協定通話的配置所定義。在簡單的條款,此格式會傳遞來自 IP PBX 或 PBX。在您建立之後 UM 撥號對應表,您將無法變更此 URI 類型不刪除撥號對應表,並重新建立包含正確的 URI 類型的撥號。您可以選取下列其中一個撥號對應表的下列 URI 類型:Dial plan type A Uniform Resource Identifier (URI) is a string of characters that identifies or names a resource. The main purpose of this identification is to enable VoIP devices to communicate with other devices over a network using specific protocols. URIs are defined in schemes that define a specific syntax and format and the protocols for the call. In simple terms, this format is passed from the IP PBX or PBX. After you create a UM dial plan, you won't be able to change the URI type without deleting the dial plan, and then re-creating the dial plan to include the correct URI type. You can select one of the following URI types for the dial plan:

    • 電話分機號碼這是最常見的 URI 類型。從 VoIP 閘道或 IP 專用交換機 (PBX) 的呼叫並稱為廠商資訊會列在下列格式之一: Tel:512345 或 512345 @< IP 位址>。這是預設的 URI 類型的撥號對應表。Telephone extension This is the most common URI type. The calling and called party information from the VoIP gateway or IP Private Branch eXchange (PBX) is listed in one of the following formats: Tel:512345 or 512345@< IP address>. This is the default URI type for dial plans.

    • URI SIP如果您必須具備工作階段初始通訊協定 (SIP) URI 撥號對應表如支援 SIP 路由或如果您正在整合 Microsoft Office Communications Server 2007 R2 或 Microsoft Lync Server 和整合通訊 IP PBX,使用此 URI 類型。從 VoIP 閘道呼叫和稱為廠商資訊。IP PBX 或 Communications Server 2007 R2 或 Lync Server 已列為以下列格式的 SIP 位址: sip:<username > @ < 網域_或 IP 位址 >: 連接埠。 SIP URI Use this URI type if you must have a Session Initiation Protocol (SIP) URI dial plan such as an IP PBX that supports SIP routing or if you're integrating Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server and Unified Messaging. The calling and called party information from the VoIP gateway. IP PBX, or Communications Server 2007 R2 or Lync Server is listed as a SIP address in the following format: sip:< _username>@< domain or IP address >:Port.

    • E.164 E.164 是每個已指派的號碼包含國家/地區碼、 national 目的地程式碼和訂閱者數字的公用電話系統的國際編號計劃。寄件者的 VoIP 閘道或 IP PBX 的通話和稱為廠商資訊列以下列格式: Tel: + 14255550123。E.164 E.164 is an international numbering plan for public telephone systems in which each assigned number contains a country code, a national destination code, and a subscriber number. The calling and called party information sent from the VoIP gateway or IP PBX is listed in the following format: Tel:+14255550123.

      警告

      在建立撥號對應表之後,您將無法變更 URI 類型,除非將撥號對應表刪除,然後重新建立撥號對應表以包含正確的 URI 類型。After you create a dial plan, you will be unable to change the URI type without deleting the dial plan, and then re-creating the dial plan to include the correct URI type.

    • VoIP 安全性模式使用此下拉式清單選取 UM 撥號對應表的 VoIP 安全性設定。您可以選取其中一個撥號對應表的下列安全性設定:VoIP security mode Use this drop-down list to select the VoIP security setting for the UM dial plan. You can select one of the following security settings for the dial plan:

    • 不安全根據預設,當您建立 UM 撥號對應表,它是設定為未加密 SIP 訊號或 RTP 流量。在不安全模式中的用戶端存取和信箱伺服器相關聯 UM 撥號對應表計劃傳送和接收 VoIP 閘道、 IP Pbx、 Sbc 及使用未加密的其他用戶端存取和信箱伺服器的資料。在不安全模式已加密的即時傳輸通訊協定 (RTP) 媒體通道皆 SIP 訊號資訊。Unsecured By default, when you create a UM dial plan, it is set to not encrypt the SIP signaling or RTP traffic. In unsecured mode, the Client Access and Mailbox servers associated the UM dial plan send and receive data from VoIP gateways, IP PBXs, SBCs and other Client Access and Mailbox servers using no encryption. In unsecured mode, neither the Realtime Transport Protocol (RTP) media channel nor the SIP signaling information is encrypted.

    • SIP 安全當您選取 [ SIP 安全時、,加密 SIP 訊號流量和 RTP 媒體通道仍需使用 TCP,並未加密。使用 SIP 安全、 相互傳輸層安全性 (TLS) 用來加密 SIP 訊號流量和 VoIP 資料。SIP secured When you select SIP secured, only the SIP signaling traffic is encrypted, and the RTP media channels still use TCP, which isn't encrypted. With SIP secured, Mutual Transport Layer Security (TLS) is used to encrypt the SIP signaling traffic and VoIP data.

    • 安全當您選取 「 安全 」,SIP 訊號流量和 RTP 媒體通道加密。這兩個安全訊號媒體通道使用安全即時傳輸通訊協定 (SRTP) 和 SIP 訊號流量使用相互 TLS 加密 VoIP 資料。Secured When you select Secured, both the SIP signaling traffic and the RTP media channels are encrypted. Both the secure signaling media channel that uses Secure Realtime Transport Protocol (SRTP) and the SIP signaling traffic use mutual TLS to encrypt the VoIP data.

    • 音訊語言使用這個清單來指定 Outlook 語音存取使用者所要使用的預設語言。此設定不會套用至在 UM 自動語音應答的語言設定。您可以設定 Outlook 語音存取設為相同或不同從已在 UM 自動語音應答使用的語言的語言。當使用者撥打電話至與撥號對應表連結的使用者時、 音訊語言是語音記錄運算子會使用的預設語言。來電者聽到的系統提示時會播放的相同語言。在 UM 撥號對應表選擇的語言來讀取電子郵件、 語音信箱和行事曆項目 ;以指出使用者的名稱如果個人問候語尚未被記錄;若要同時使用語音郵件預覽功能 ; 語音訊息與啟用才能正常運作的自動語音辨識 (ASR)。Audio language Use this list to specify the default language to be used by Outlook Voice Access users. This setting doesn't apply to the language setting on a UM auto attendant. You can set the language for Outlook Voice Access to be the same as or different from the language that's used on a UM auto attendant. When a user places a call to a user who is linked with a dial plan, the audio language is the default language that the voice-recorded operator uses. The system prompts that callers hear are played in the same language. The language that is chosen on the UM dial plan is used to read email, voice mail, and calendar items; to say the user's name if a personal greeting hasn't been recorded; to transcribe a voice message using the Voice Mail Preview feature; and to enable Automatic Speech Recognition (ASR) to work correctly.

    • 國家/地區碼使用此方塊可輸入要用於撥出電話的國家 (地區) 程式碼號碼。此號碼會加上等所撥打的電話號碼。此方塊可接受從 1 到 4 位數。例如,在美國、 國家/地區碼為 1。在英國,它的 44。Country/Region code Use this box to type the country/region code number to be used for outgoing calls. This number will precede the telephone number that's dialed. This box accepts from 1 through 4 digits. For example, in the United States, the country/region code is 1. In the United Kingdom, it's 44.

  3. 按一下 [儲存]Click Save.

使用命令介面建立 UM 撥號對應表Use the Shell to create a UM dial plan

此範例會建立新的 UM 撥號對應表名為MyUMDialPlan可使用四位數分機號碼。This example creates a new UM dial plan named MyUMDialPlan that uses four-digit extension numbers.

New-UMDialplan -Name MyUMDialPlan -NumberofDigits 4

此範例會建立新的 UM 撥號對應表名為MyUMDialPlan使用五位數分機號碼且支援 SIP Uri。This example creates a new UM dial plan named MyUMDialPlan that uses five-digit extension numbers and supports SIP URIs.

New-UMDialplan -Name MyUMDialPlan -UriType SIPName -NumberofDigits 5