自動語音應答選取的語言Select the language for an auto attendant

您可以設定整合通訊 (UM) 自動語音應答上設定預設的提示語言。在 UM 自動語音應答上設定可用的語言可讓您的自動語音應答上設定的預設提示的語言。當您使用的預設系統提示的自動語音應答時,這是來電者聽到時的自動語音應答接聽來電的語言。此語言設定會影響僅預設系統提示安裝之後執行 Microsoft Exchange 整合通訊服務的信箱伺服器所提供。此設定不會影響的自動語音應答設定的自訂提示。可用的語言為基礎的信箱伺服器安裝整合通訊語言套件。You can configure the default prompt language setting on a Unified Messaging (UM) auto attendant. The language setting available on a UM auto attendant enables you to configure the default prompt language on the auto attendant. When you're using the default system prompts for the auto attendant, this is the language that the caller hears when the auto attendant answers the incoming call. This language setting affects only the default system prompts that are provided after you have installed the Mailbox server that is running the Microsoft Exchange Unified Messaging service. This setting doesn't affect custom prompts that are configured on an auto attendant. The languages that are available are based on the Unified Messaging language packs that are installed on the Mailbox server.

建立每個自動語音應答一開始會使用英文 (EN-US) 做為預設語言。英文 (EN-US) 的語言套件安裝的所有版本的 Microsoft Exchange Server 上的預設值且無法加以移除。如果您想要選取另一種語言,例如德文 (DE-DE),則您必須先從Exchange Server UM 語言套件下載德文 UM 語言套件.exe 檔案和使用的信箱伺服器上安裝 UM 語言套件UMLanguagePack.de de.exe 安裝檔案。您已安裝 UM 語言套件之後,您可以為非英文 (EN-US) 語言 UM 自動語音應答上設定的預設語言。Each auto attendant you create will initially use English (en-US) as the default language. The English (en-US) language pack is installed by default on all versions of Microsoft Exchange Server and can't be removed. If you want to select another language, for example, German (de-DE), you must first download the German UM language pack .exe file from Exchange Server UM Language Packs and install the UM language pack on the Mailbox server by using the UMLanguagePack.de-de.exe installation file. After you've installed the UM language pack, you can set the default language to a language other than English (en-US) on UM auto attendants.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 自動語音應答 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM auto attendants" entry in the Unified Messaging Permissions topic.

  • 在執行這些程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱建立 UM 撥號對應表Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 在執行這些程序之前,請確認已建立 UM 自動語音應答。 如需詳細步驟,請參閱建立 UM 自動語音應答Before you perform these procedures, confirm that a UM auto attendant has been created. For detailed steps, see Create a UM auto attendant.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?在 Exchange 論壇中尋求協助。 論壇的網址為:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 設定預設語言設定Use the EAC to configure the default language setting

  1. 在 EAC 中,瀏覽至 [整合通訊 > UM 撥號對應表In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在清單檢視中,選取您要修改的 UM 撥號,然後在工具列上,按一下 [編輯編輯圖示In the list view, select the UM dial plan you want to modify, and then on the toolbar, click EditEdit icon.

  3. 在 [ UM 撥號對應表] 頁面 [ UM 自動語音應答,選取您想要變更的 UM 自動語音應答,然後按一下 [編輯編輯圖示On the UM dial plan page, under UM Auto Attendants, select the UM auto attendant you want to change, and then click EditEdit icon.

  4. 底下的自動的語音介面的語言,[一般] 頁面上從下拉式清單中選取所需的語言。On the General page, under Language for automated voice interface, select the required language from the drop-down list.

  5. 按一下 [儲存] 以接受變更。Click Save to accept your changes.

使用命令介面設定預設語言設定Use the Shell to configure the default language setting

此範例會在 UM 自動語音應答 MyUMAutoAttendant 上將預設語言設定為英文 (英國)。This example sets the default language on the UM auto attendant MyUMAutoAttendant to English (Great Britain).

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language en-GB

此範例會在 UM 自動語音應答 MyUMAutoAttendant 上將預設語言設定為德文。This example sets the default language on the UM auto attendant MyUMAutoAttendant to German.

Set-UMAutoAttendant -Identity MyUMAutoAttendant -Language de-DE