啟用 Outlook 語音存取使用者的資訊性宣告Enable an informational announcement for Outlook Voice Access users

您可以啟用整合通訊 (UM) 撥號對應表上的資訊性宣告。資訊性宣告可用的一般宣告的變更經常超過歡迎使用問候語,或公司規範遵守原則所需的宣告。You can enable an informational announcement on a Unified Messaging (UM) dial plan. Informational announcements are used for general announcements that change more frequently than the welcome greeting does, or for announcements that are required by corporate compliance policies.

根據預設,來電者,包括 Outlook 語音存取使用者的撥號對應表中已設定,Outlook 語音存取號碼不聽到資訊的宣告。如果您想要播放的第一,您必須建立.wav 或.wma 檔案来使用之資訊的宣告後建立 UM 撥號對應表,並再啟用撥號對應表上的資訊性宣告。By default, callers, including Outlook Voice Access users who dial in to an Outlook Voice Access number that's been configured, don't hear an informational announcement. If you want one to be played, you must create a .wav or .wma file to use for the informational announcement after you create a UM dial plan, and then enable the informational announcement on the dial plan.

時請務必會聽到整個資訊性宣告,您可以設定為不斷宣告。這可防止來電者按下某個按鍵或來說命令插斷並停止宣告。When it's important that the whole informational announcement is heard, you can configure the announcement to be uninterruptible. This prevents a caller from pressing a key or speaking a command to interrupt and stop the announcement.

如需可用的 Outlook 語音存取使用者功能表選項的詳細資訊,請參閱 < 快速參考指南 Outlook Voice access,這是可從Microsoft 下載中心For more information about the menu options that are available for Outlook Voice Access users, see the Quick Reference Guide for Outlook Voice Access, which is available from the Microsoft Download Center.

如需與 UM 撥號對應表相關的其他管理工作,請參閱 Dial Plan ProceduresFor additional management tasks related to UM dial plans, see Dial Plan Procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 撥號對應表 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  • 在執行這些程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱建立 UM 撥號對應表Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Keyboard shortcuts in Exchange 2013For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?在 Exchange 論壇中尋求協助。 論壇的網址為:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 啟用資訊性宣告Use the EAC to enable an informational announcement

  1. 在 EAC 中,瀏覽至 [整合通訊 > UM 撥號對應表In the EAC, navigate to Unified Messaging > UM dial plans.

  2. 在清單檢視中,選取您要修改的 UM 撥號] 和 [編輯編輯圖示In the list view, select the UM dial plan that you want to modify, and then click EditEdit icon.

  3. 按一下 [ UM 撥號對應表] 頁面的 [設定]。On the UM dial plan page, click Configure.

  4. Outlook 語音存取、 下資訊的宣告] 中,按一下 [變更] 和 [瀏覽] 找出的宣告檔案。In Outlook Voice Access, under Informational announcement, click Change, and then click Browse to locate the announcement file.

    重要

    您使用資訊性宣告檔案必須使用的.wav 或.wma 檔案。The file you use for the informational announcement must be a .wav or .wma file.

  5. 您已找到檔案之後,按一下 [開啟] 和 [儲存After you've located the file, click Open, and then click Save.

使用命令介面來啟用資訊性宣告Use the Shell to enable an informational announcement

此範例會啟用使用名為 UM 撥號對應表上的 informational.wav 資訊性宣告檔案的資訊性宣告MyUMDialPlanThis example enables an informational announcement that uses the informational.wav informational announcement file on a UM dial plan named MyUMDialPlan.

Set-UMDialPlan -Identity MyUMDialPlan -InfoAnnouncementEnabled $true-InfoAnnouncementFilename c:\UMGreetings\informational.wav