啟用或停用 Outlook 語音存取使用者的自動語音辨識Enable or disable automatic speech recognition for an Outlook Voice Access user

您可以設定已啟用整合通訊 (UM) 和語音信箱的使用者自動語音辨識 (ASR)。Outlook 語音存取使用者的信箱上啟用 ASR 時,使用者可以移動到使用語音命令的信箱功能表。預設會啟用 ASR。如果停用 ASR 時,使用者必須使用複頻式訊號 (DTMF) 也稱為按鍵式輸入來瀏覽功能表。You can configure Automatic Speech Recognition (ASR) for a user who's enabled for Unified Messaging (UM) and voice mail. When ASR is enabled on the mailbox of an Outlook Voice Access user, the user can move through the mailbox menus using voice commands. ASR is enabled by default. If ASR is disabled, the user must use dual tone multi-frequency (DTMF), also known as touchtone, inputs to move through the menus.

注意

您無法使用 EAC 來設定此功能。您必須使用命令介面啟用或停用語音郵件使用者的 ASR。You can't use the EAC to configure this feature. You must use the Shell to enable or disable ASR for a voice mail user.

UM 或語音郵件使用者相關的其他管理工作,請參閱語音郵件功能的使用者程序For additional management tasks related to UM or voice mail users, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 在執行這些程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱建立 UM 撥號對應表Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行這些程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認有已啟用 UM 的使用者的信箱。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the user's mailbox has been UM-enabled. For detailed steps, see Enable a user for voice mail.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Keyboard shortcuts in Exchange 2013For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

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使用命令介面為啟用 UM 的使用者啟用或停用 ASRUse the Shell to enable or disable ASR for a UM-enabled user

此範例會針對名為 tonysmith 之啟用 UM 的使用者啟用 ASR。This example enables ASR for a UM-enabled user named tonysmith.

Set-UMMailbox -Identity tonysmith@contoso.com -AutomaticSpeechRecognitionEnabled $true

此範例會針對名為 tonysmith 之啟用 UM 的使用者停用 ASR。This example disables ASR for a UM-enabled user named tonysmith.

Set-UMMailbox -Identity tonysmith@contoso.com -AutomaticSpeechRecognitionEnabled $false