新增分機號碼Add an extension number

當您啟用 UM 的使用者並將它們連結到電話分機撥號時,EUM proxy 位址會建立包含使用者的分機號碼的使用者。您必須定義要使用讓語音信箱可傳送至使用者信箱的 UM 至少一個分機號碼。當使用者撥打 Outlook 語音存取號碼也會使用的分機號碼。When you enable a user for UM and link them to a telephone extension dial plan, an EUM proxy address is created for the user that contains the user's extension number. You must define at least one extension number for UM to use so voice mail can be sent to the user's mailbox. The extension number is also used when the user calls in to an Outlook Voice Access number.

您新增當使用者已啟用 um 的主要的分機號碼會列為主要 EUM proxy 位址。已移除的主要的分機號碼,如果您新增包含使用者的分機號碼的第一個 EUM proxy 位址會成為主要 EUM proxy 位址。您新增任何其他的分機號碼會列為次要 EUM proxy 位址。新增額外的次要分機號碼時, 來電者可以保留使用者的語音信箱的所有已設定的分機號碼。所有的語音訊息將會傳遞至相同的使用者信箱。The primary extension number you added when the user was enabled for UM will be listed as the primary EUM proxy address. If the primary extension number was removed, the first EUM proxy address you add that contains the user's extension number will become the primary EUM proxy address. Any additional extension numbers you add will be listed as secondary EUM proxy addresses. When additional secondary extension numbers are added, callers can leave voice mail for the user at all extension numbers that have been set. All the voice messages will be delivered to the same user's mailbox.

您可以使用 EAC 或命令介面新增主要或次要分機號碼的使用者。您可以使用 EAC 中的使用者的信箱上的 [電子郵件地址] 頁面上新增主要或次要分機號碼。您無法在 EAC 中使用 [ UM 信箱] 頁面上新增主要分機號碼,但是您可以使用該頁面新增次要分機號碼。You can use the EAC or the Shell to add a primary or a secondary extension number for a user. You can use the Email Address page on the user's mailbox in the EAC to add a primary or secondary extension number. You can't use the UM Mailbox page in the EAC to add a primary extension number, but you can use that page to add secondary extension numbers.

您可以在命令介面中使用Get-ummailbox指令程式或Get-mailbox指令程式來檢視使用者的主要和次要分機號碼。You can view the primary and secondary extension numbers for a user by using the Get-UMMailbox cmdlet or the Get-Mailbox cmdlet in the Shell.

如需與啟用語音信箱之使用者相關的其他管理工作,請參閱擁有郵件功能的語音使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:3 分鐘。Estimated time to complete: 3 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行這些程序之前,請確認已建立的電話分機 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform these procedures, confirm that a telephone extension UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行這些程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認使用者的信箱已啟用 UM 和連結至電話分機撥號對應表。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the user's mailbox has been enabled for UM and linked to a telephone extension dial plan. For detailed steps, see Enable a user for voice mail.

  • 執行這些程序之前,請先確認將指派給使用者的分機號碼包含在 UM 撥號對應表上設定的正確位數。Before you perform these procedures, confirm that the extension number that will be assigned to the user contains the correct number of digits set on the UM dial plan.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?在 Exchange 論壇中尋求協助。 論壇的網址為:Exchange ServerExchange OnlineExchange Online Protection。.Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 新增次要分機號碼Use the EAC to add a secondary extension number

  1. 在 EAC 中,瀏覽至 [收件者 > 信箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在清單檢視中,選取要新增分機號碼的信箱。In the list view, select the mailbox to which you want to add an extension number.

  3. 在詳細資料窗格中,電話與語音功能下的整合通訊,按一下 [檢視詳細資料]。In the details pane, Phone and Voice Features, under Unified Messaging, click View details.

  4. 在 [ UM 信箱] 頁面上按一下 [其他分機,和 [新增新增圖示On the UM Mailbox page, click Other Extensions, and then click AddAdd Icon.

  5. 在 [其他分機] 頁面上的 [ UM 撥號對應表] 方塊中,按一下 [瀏覽並找出使用者的撥號。On the Other extensions page, next to the UM dial plan box, click Browse and locate the dial plan for the user.

  6. 在 [其他分機] 頁面的分機號碼] 方塊中,輸入分機號碼,然後再按一下 [確定]On the Other extensions page, in the Extension number box, type the extension number, and then click OK.

  7. 按一下 [儲存]Click Save.

使用 EAC 新增主要或次要分機號碼Use the EAC to add a primary or secondary extension number

  1. 在 EAC 中,瀏覽至 [收件者 > 信箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在清單檢視中,選取您要新增分機號碼]、 的信箱] 和 [編輯編輯圖示In the list view, select the mailbox to which you want to add an extension number, and then click EditEdit icon.

  3. 在 [使用者信箱] 頁面的 [電子郵件地址] 下按一下 [新增新增圖示On the User Mailbox page, under Email address, click AddAdd Icon.

  4. 在 [新增電子郵件地址] 頁面上選取EUM ,然後在 [地址/副檔名] 方塊中輸入使用者的分機號碼。On the New email address page, select EUM and, in the Address/Extension box, enter the extension number for the user.

  5. 在 [新增電子郵件地址] 頁面的 [撥號對應表,請按一下 [瀏覽] 選取 [電話分機撥號],然後按一下 [確定]On the New email address page, under Dial plan, click Browse to select the telephone extension dial plan, and then click OK.

  6. 按一下 [儲存]Click Save.

使用命令介面新增分機號碼Use the Shell to add an extension number

此範例會新增已啟用 UM 之使用者 Tony Smith 的分機號碼 22222。This example adds an extension number 22222 for Tony Smith, a UM-enabled user.

注意

新增使用命令介面分機號碼之前,您必須判斷您想要新增之 EUM proxy 位址的位置。若要判斷位置,請使用 $mbx。EmailAddresses命令。在清單中的第一個 proxy 位址會是 0。Before you add an extension number using the Shell, you need to determine the position of the EUM proxy address that you want to add. To determine the position, use the $mbx.EmailAddresses command. The first proxy address in the list will be 0.

$mbx=Get-Mailbox tony.smith
$mbx.EmailAddresses +="eum:22222;phone-context=MyDialPlan.contoso.com"
Set-Mailbox tony.smith -EmailAddresses $mbx.EmailAddresses