變更為 E.164 號碼Change an E.164 number

如果您啟用 UM 的使用者將它們連結到撥號對應表 E.164,會建立兩個 EUM proxy 位址。其中包含使用者的分機號碼與另一個包含使用者的 E.164 號碼。當使用者撥打 Outlook 語音存取號碼使用分機號碼。When you enable a user for UM and link them to an E.164 dial plan, two EUM proxy addresses are created. One contains the user's extension number and the other contains the E.164 number for the user. The extension number is used when the user calls in to an Outlook Voice Access number.

您可以變更已新增當使用者已啟用 um 的主要 E.164 號碼或更新版本中,以及使用者 EUM proxy 位址新增次要 E.164 號碼。您新增當使用者已啟用 um 的主要 E.164 號碼會列為主要 EUM proxy 位址。您已新增任何其他次要 E.164 號碼會列為次要 EUM proxy 位址。E.164 號碼已變更,當來電者可以將保留使用者的語音信箱所有已設定的新 E.164 號碼。所有的語音訊息將會傳遞至相同的使用者信箱。You can change the primary E.164 number that was added when the user was enabled for UM or a secondary E.164 number that was added later, along with the EUM proxy addresses for the user. The primary E.164 number you added when the user was enabled for UM will be listed as the primary EUM proxy address. Any additional secondary E.164 numbers you added will be listed as secondary EUM proxy addresses. When E.164 numbers have been changed, callers can leave voice mail for the user at all the new E.164 numbers that have been set. All the voice messages will be delivered to the same user's mailbox.

您可以使用 EAC 或命令介面來變更使用者的主要和次要 E.164 號碼。您可以使用使用者的信箱上的 [電子郵件地址] 頁面上變更主要或次要 E.164 號碼。不過,您無法在 EAC 中使用 [ UM 信箱] 頁面上變更主要或次要 E.164 號碼。You can use the EAC or the Shell to change the primary and secondary E.164 numbers for a user. You can use the Email Address page on the user's mailbox to change a primary or secondary E.164 number. However, you can't use the UM Mailbox page in the EAC to change a primary or secondary E.164 number.

您可以在命令介面中使用 Get-UMMailbox Cmdlet 或 Get-Mailbox Cmdlet,檢視使用者的主要和次要 E.164 號碼。You can view the primary and secondary E.164 numbers for a user by using the Get-UMMailbox cmdlet or the Get-Mailbox cmdlet in the Shell.

相關的語音信箱啟用使用者的其他管理工作,請參閱語音郵件功能的使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:3 分鐘。Estimated time to complete: 3 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行這些程序之前,請確認已建立 E.164 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform these procedures, confirm that an E.164 UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行這些程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認使用者的信箱已啟用 UM 和連結至撥號對應表 E.164。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the user's mailbox has been enabled for UM and linked to an E.164 dial plan. For detailed steps, see Enable a user for voice mail.

  • 執行這些程序之前,請先確認將指派給已啟用 UM 功能之使用者的 E.164 號碼有效。Before you perform these procedures, confirm that the E.164 number that will be assigned to the UM-enabled user is valid.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?尋求 Exchange 論壇中的協助。請造訪在Exchange ServerExchange OnlineExchange Online Protection論壇...Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 變更主要或次要 E.164 號碼Use the EAC to change the primary or a secondary E.164 number

  1. 在 EAC 中,瀏覽至 [收件者 > 信箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在清單檢視中,選取您要變更 E.164 號碼的信箱] 和 [編輯編輯圖示In the list view, select the mailbox for which you want to change an E.164 number, and then click EditEdit icon.

  3. 在 [使用者信箱] 頁面上的 [電子郵件地址] 中,選取您想要變更的 E.164 號碼] 和 [編輯編輯圖示。主要的 E.164 電話號碼會列於粗體字母和數字。On the User Mailbox page, under Email address, select the E.164 number you want to change, and then click EditEdit icon. The primary E.164 number is listed in bold letters and numbers.

  4. 在 [電子郵件地址] 頁面的 [地址/副檔名] 方塊中輸入新的 E.164 號碼的使用者、,然後按一下 [確定]。如果您需要選取新的 UM 撥號對應,您可以按一下 [瀏覽]On the Email address page, in the Address/Extension box, enter the new E.164 number for the user, and then click OK. If you need to select a new UM dial plan, you can click Browse.

  5. 按一下 [儲存]Click Save.

使用命令介面變更主要或次要 E.164 號碼Use the Shell to change the primary or a secondary E.164 number

此範例會變更已啟用 UM 之使用者 Tony Smith 的 E.164 號碼。This example changes an E.164 number for Tony Smith, a UM-enabled user.

注意

變更使用命令介面為 E.164 號碼之前,您必須決定要變更的 EUM proxy 位址的位置。若要判斷位置,請使用 $mbx。EmailAddresses命令。第一個 EUM proxy 位址是預設值 (主要) 的 E.164 電話號碼和其 0 清單中。Before you change an E.164 number using the Shell, you need to determine the position of the EUM proxy address that you want to change. To determine the position, use the $mbx.EmailAddresses command. The first EUM proxy address is the default (primary) E.164 number and it will be 0 in the list.

$mbx=Get-Mailbox tony.smith
$mbx.EmailAddresses.Item(1)="eum:+14255550123;phone-context=MyE.164DialPlan.contoso.com"
Set-Mailbox tony.smith -EmailAddresses $mbx.EmailAddresses