變更 UM 撥號對應表Change the UM dial plan

您可能需要將移至不同的 UM 撥號對應啟用的整合通訊 (UM) 之使用者或變更與使用者關聯的撥號。例如,您可能會想要已啟用 UM 的使用者移至 SIP URI 撥號對應表的電話分機撥號對應表。You may need to move a user who is enabled for Unified Messaging (UM) to a different UM dial plan or change the dial plan that's associated with the user. For example, you might want to move a UM-enabled user from a Telephone Extension dial plan to a SIP URI dial plan.

若要變更 UM 撥號對應表,您必須停用使用者的整合通訊及啟用使用者的整合通訊新的 UM 撥號對應表上。這是因為不同的撥號對應表可能會有不同的設定和需求,例如不同的副檔名長度或不同的 URI 類型。例如,SIP URI 撥號對應表需要 SIP 資源識別碼指派給每個已啟用 UM 的信箱,但是電話分機撥號對應表不。此外,每個 UM 信箱包含參照至 UM 撥號對應表和 UM 信箱原則。UM 信箱原則,接著,包含 UM 撥號對應表的參照。如果您變更以指到不同的撥號對應表已啟用 UM 之使用者的主要 proxy 位址,UM 信箱位於中不一致的狀態。To change the UM dial plan, you'll have to disable the user for Unified Messaging and then enable the user for Unified Messaging on the new UM dial plan. This is because different dial plans may have different settings and requirements, such as different extension lengths or different URI types. For example, SIP URI dial plans require a SIP Resource Identifier to be assigned to each UM-enabled mailbox, but Telephone Extension dial plans don't. Also, each UM mailbox contains references to both the UM dial plan and the UM mailbox policy. The UM mailbox policy, in turn, contains references to the UM dial plan. If you change the primary proxy address for a UM-enabled user to point to a different dial plan, the UM mailbox is in an inconsistent state.

如需與啟用語音信箱之使用者相關的其他管理工作,請參閱擁有郵件功能的語音使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:10 分鐘。Estimated time to complete: 10 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行此程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform this procedure, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行此程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform this procedure, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認現有 Exchange 收件者已啟用整合通訊。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the existing Exchange recipient is enabled for Unified Messaging. For detailed steps, see Enable a user for voice mail.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Keyboard shortcuts in Exchange 2013For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

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該怎麼做?How do you do this?

步驟 1: 建立新的 UM 撥號對應表Step 1: Create the new UM dial plan

重要

如果您要將已啟用 UM 的使用者遷移至整合的 Microsoft Office Communications Server 2007 R2 或移至 Microsoft Lync Server,則必須先建立 SIP URI 撥號對應表。If you're migrating UM-enabled users to Microsoft Office Communications Server 2007 R2 or to Microsoft Lync Server, you must first create a SIP URI dial plan.

如需詳細指示,請參閱建立 UM 撥號對應表For detailed instructions, see Create a UM dial plan.

步驟 2: 停用使用者的整合通訊Step 2: Disable the user for Unified Messaging

如需詳細指示,請參閱停用使用者的語音信箱For detailed instructions, see Disable voice mail for a user.

步驟 3: 整合通訊讓使用者在新的 UM 撥號對應表Step 3: Enable the user for Unified Messaging on the new UM dial plan

重要

如果您正在將使用者移至具有 Office Communications Server 2007 R2 或 Lync Server 的環境,您還必須在啟用 um 時加入使用者的 SIP 資源識別項。您也必須選取與 SIP 撥號對應表關聯的 UM 信箱原則。If you're moving users to an environment with Office Communications Server 2007 R2 or Lync Server, you must also include a SIP Resource Identifier for the user when you enable them for UM. You must also select the UM mailbox policy that's associated with a SIP dial plan.

如需詳細指示,請參閱啟用使用者的語音信箱For detailed instructions, see Enable a user for voice mail.