停用未啟用 UM 之使用者的電話Disable calls from users who aren't UM-enabled

您可以啟用或停用使用者未啟用的整合通訊 (UM) 的來電。根據預設,整合通訊可讓來電轉接至已啟用 UM 的使用者透過自動語音應答未經過驗證的來電者。啟用此設定,與組織外部的使用者可以將來電轉接至已啟用 UM 的使用者。You can enable or disable calls from users who aren't enabled for Unified Messaging (UM). By default, Unified Messaging allows incoming calls from unauthenticated callers through an auto attendant to be transferred to UM-enabled users. With this setting enabled, users from outside an organization can transfer calls to UM-enabled users.

如果已啟用 UM 之使用者的已停用此設定,仍可位於使用目錄搜尋使用者的信箱。不過,如果外部呼叫者嘗試傳送給使用者,表示系統、"我已經很抱歉,I am 無法轉接至這位使用者。 」如果已設定運算子上的自動語音應答來電者然後轉接到運算子。如果沒有運算子的自動語音應答上設定、 轉接至撥號對應表操作員,如果其中已設定。如果已啟用語音的自動語音應答、 雙音多頻 (dtmf) 後援自動語音應答或撥號對應表上不設定任何操作員分機,系統會回應由預警"抱歉。運算子皆按鍵式服務皆可用。 」If this setting has been disabled for a UM-enabled user, the user's mailbox can still be located using a directory search. However, if an external caller tries to transfer to the user, the system says, "I'm sorry, I am unable to transfer the call to this user." The caller is then transferred to the operator, if an operator has been configured on the auto attendant. If no operator has been configured on the auto attendant, the call is transferred to a dial plan operator, if one has been configured. If no operator extension has been configured on the speech-enabled auto attendant, the dual tone multi-frequency (DTMF) fallback auto attendant, or the dial plan, the system responds by saying, "Sorry. Neither the operator nor the touchtone service are available."

相關的語音信箱啟用使用者的其他管理工作,請參閱語音郵件功能的使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間: 少於 1 分鐘。Estimated time to complete: Less than 1 minute.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行此程序之前,請確認已建立 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform this procedure, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行此程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform this procedure, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行此程序之前,請確認有已啟用 UM 的使用者的信箱。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform this procedure, confirm that the user's mailbox has been UM-enabled. For detailed steps, see Enable a user for voice mail.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?尋求 Exchange 論壇中的協助。請造訪在Exchange ServerExchange OnlineExchange Online Protection論壇...Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

使用命令程式禁用來自未啟用 UM 之使用者的來電Use the Shell to disable calls from users who aren't UM-enabled

此範例會讓 Tony Smith 無法接收未啟用 UM 之來電者的語音來電。This example prevents Tony Smith from receiving voice calls from callers who aren't UM-enabled.

Set UMMailbox -Identity tony@contoso.com -AllowUMCallsFromNonUsers None