移除 E.164 號碼Remove an E.164 number

如果您啟用 UM 的使用者將它們連結到撥號對應表 E.164,會建立兩個 EUM proxy 位址。其中包含使用者的分機號碼與另一個包含使用者的 E.164 號碼。當使用者撥打 Outlook 語音存取號碼使用分機號碼。When you enable a user for UM and link them to an E.164 dial plan, two EUM proxy addresses are created. One contains the user's extension number and the other contains the E.164 number for the user. The extension number is used when the user calls in to an Outlook Voice Access number.

您可以移除使用者已啟用 um 時新增主要 E.164 電話號碼或更新版本中,以及使用者 EUM proxy 位址新增次要 E.164 號碼。您新增當使用者已啟用 um 的主要 E.164 號碼會列為主要 EUM proxy 位址。您已新增任何其他 E.164 號碼會列為次要 EUM proxy 位址。當移除 E.164 號碼時,來電者可以不再保留使用者的語音信箱的已移除的 E.164 號碼。You can remove the primary E.164 number that was added when the user was enabled for UM or a secondary E.164 number that was added later, along with the EUM proxy addresses for the user. The primary E.164 number you added when the user was enabled for UM will be listed as the primary EUM proxy address. Any additional E.164 numbers you added will be listed as secondary EUM proxy addresses. When an E.164 number is removed, callers can no longer leave voice mail for the user at the E.164 number that was removed.

如果您移除主要的 E.164 電話號碼,UM 不能夠將語音郵件傳送給使用者的信箱與通話將不會處理自動答錄服務規則。移除主要的 E.164 電話號碼之後,使用者 EUM proxy 位址會被列為Null使用者的信箱在 EAC 中與您在命令介面中執行Get-mailbox指令程式上。此外,當您執行Get-ummailbox指令程式,延伸模組[phonenumber],以及_CallAnsweringRulesExtensions_參數會是空白或 null。If you remove the primary E.164 number, UM won't be able to send voice mail to the user's mailbox and call answering rules won't be processed. After you remove the primary E.164 number, the EUM proxy address for the user will be listed as Null on the user's mailbox in the EAC and when you run the Get-Mailbox cmdlet in the Shell. Also, when you run the Get-UMMailbox cmdlet, the Extensions, PhoneNumber, and CallAnsweringRulesExtensions parameters will be blank or null.

您可以使用 EAC 或命令介面移除主要或次要的 E.164 號碼的使用者。您可以使用 EAC 中的使用者的信箱上的 [電子郵件地址] 頁面上移除主要或次要的 E.164 號碼。您無法使用 EAC 中的 [ UM 信箱] 頁面上来移除的主要或次要 E.164 號碼。You can use the EAC or the Shell to remove a primary or a secondary E.164 number for a user. You can use the Email Address page on the user's mailbox in the EAC to remove a primary or a secondary E.164 number. You can't use the UM Mailbox page in the EAC to remove a primary or secondary E.164 number.

您可以在命令介面中使用 Get-UMMailbox Cmdlet 或 Get-Mailbox Cmdlet,檢視使用者的主要和次要 E.164 號碼。You can view the primary and secondary E.164 numbers for a user by using the Get-UMMailbox cmdlet or the Get-Mailbox cmdlet in the Shell.

相關的語音信箱啟用使用者的其他管理工作,請參閱語音郵件功能的使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:3 分鐘。Estimated time to complete: 3 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行此程序之前,請確認已建立 E.164 UM 撥號對應表。如需詳細步驟,請參閱 <建立 UM 撥號對應表Before you perform this procedure, confirm that an E.164 UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • 執行此程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform this procedure, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認使用者的信箱已啟用 UM 和連結至撥號對應表 E.164。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the user's mailbox has been enabled for UM and linked to an E.164 dial plan. For detailed steps, see Enable a user for voice mail.

  • 執行這些程序之前,請確認已為使用者設定主要和次要 E.164 號碼。Before you perform these procedures, confirm that the primary and secondary E.164 numbers are configured for the user.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Exchange 系統管理中心的鍵盤快速鍵For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

提示

有問題嗎?尋求 Exchange 論壇中的協助。請造訪在Exchange ServerExchange OnlineExchange Online Protection論壇...Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server,Exchange Online, or Exchange Online Protection..

您要執行的工作What do you want to do?

使用 EAC 以移除主要和次要 E.164 號碼Use the EAC to remove the primary or a secondary E.164 number

  1. 在 EAC 中,瀏覽至 [收件者 > 信箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在清單檢視中,選取您要移除 E.164 號碼的信箱] 和 [編輯編輯圖示In the list view, select the mailbox from which you want to remove an E.164 number, and then click EditEdit icon.

  3. 在 [使用者信箱] 頁面上的 [電子郵件地址] 中,選取您要從清單中移除的 E.164 號碼] 和 [刪除刪除圖示。主要 EUM proxy 位址或 E.164 號碼會列於粗體字母和數字。On the User Mailbox page, under Email address, select the E.164 number that you want to remove from the list, and then click DeleteDelete icon. The primary EUM proxy address or E.164 number is listed in bold letters and numbers.

  4. 按一下 [儲存]Click Save.

使用命令介面以移除主要和次要 E.164 號碼Use the Shell to remove the primary or a secondary E.164 number

此範例會從啟用 UM 功能之使用者 Tony Smith 的信箱中移除 E.164 號碼 +14255551010。This example removes the E.164 number +14255551010 from the mailbox of Tony Smith, a UM-enabled user.

注意

使用命令介面 E.164 號碼移除之前,您必須判斷您要修改之 EUM proxy 位址的位置。若要判斷位置,請使用 $mbx。EmailAddresses命令。在清單中的第一個 EUM proxy 位址會是 0。Before you remove an E.164 number using the Shell, you need to determine the position of the EUM proxy address that you want to modify. To determine the position, use the $mbx.EmailAddresses command. The first EUM proxy address in the list will be 0.

$mbx = Get-Mailbox tony.smith
$mbx.EmailAddresses.Item(1) -="eum:+14255551010;phone-context=MyDialPlan.contoso.com"
Set-Mailbox tony.smith -EmailAddresses $mbx.EmailAddresses