移除 SIP 位址Remove a SIP address

當您啟用 UM 的使用者並將它們連結到的 SIP URI 撥號對應表時,會建立兩個 EUM proxy 位址。其中包含使用者的分機號碼與另一個包含使用者的 SIP 位址。當使用者撥打 Outlook 語音存取號碼使用分機號碼。When you enable a user for UM and link them to a SIP URI dial plan, two EUM proxy addresses are created. One contains the user's extension number and the other contains a SIP address for the user. The extension number is used when the user calls in to an Outlook Voice Access number.

您正在整合 UM 與 Microsoft Office Communications Server 2007 R2 或 Microsoft Lync Server 使用的 SIP URI 撥號對應表和 SIP 位址。SIP 位址是 Communications Server 或 Lync Server 用來路由傳送來電轉接和語音信箱傳送給使用者。根據預設,UM 所使用的 SIP 位址會 Communications Server 或 Lync Server 所使用的 SIP 位址。SIP URI dial plans and SIP addresses are used when you're integrating UM and Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server. The SIP address is used by Communications Server or Lync Server to route incoming calls and send voice mail to the user. By default, the SIP address that's used by UM will be the SIP address that's used by Communications Server or Lync Server.

您可以移除已新增當使用者已啟用 um 的主要 SIP 位址或更新版本中,以及使用者 EUM proxy 位址新增次要 SIP 位址。您新增當使用者已啟用 um 的主要 SIP 位址會列為主要 EUM proxy 位址。您已新增任何其他 SIP 位址會列為次要 EUM proxy 位址。當移除 SIP 位址時,來電者可以不再保留使用者的語音信箱的已移除即使使用者登入已指派給 Communications Server 或 Lync Server 使用者的 SIP 位址的 SIP 位址。You can remove the primary SIP address that was added when the user was enabled for UM or a secondary SIP address that was added later, along with the EUM proxy address for the user. The primary SIP address you added when the user was enabled for UM will be listed as the primary EUM proxy address. Any additional SIP addresses you added will be listed as secondary EUM proxy addresses. When a SIP address is removed, callers can no longer leave voice mail for the user at the SIP address that was removed even if the user is signed in with the SIP address assigned to the user in Communications Server or Lync Server.

如果您移除的主要的 SIP 位址,UM 不可以傳送給使用者的信箱和通話將不會處理自動答錄規則的語音信箱。已移除的主要的 SIP 位址之後,使用者 EUM proxy 位址會被列為Null使用者的信箱在 EAC 中與您在命令介面中執行Get-mailbox指令程式上。此外,當您執行Get-ummailbox指令程式,延伸模組[phonenumber],以及_CallAnsweringRulesExtensions_參數會是空白或 null。If you remove the primary SIP address, UM won't be able to send voice mail to the user's mailbox and call answering rules won't be processed. After the primary SIP address has been removed, the EUM proxy address for the user will be listed as Null on the user's mailbox in the EAC and when you run the Get-Mailbox cmdlet in the Shell. Also, when you run the Get-UMMailbox cmdlet, the Extensions, PhoneNumber, and CallAnsweringRulesExtensions parameters will be blank or null.

您可以使用 EAC 或命令介面移除主要或次要的 SIP 位址。您可以使用 EAC 中的使用者的信箱上的 [電子郵件地址] 頁面上移除主要或次要的 SIP 位址。您無法使用 EAC 中的 [ UM 信箱] 頁面上移除主要或次要 SIP 位址。You can use the EAC or the Shell to remove a primary or a secondary SIP address. You can use the Email Address page on the user's mailbox in the EAC to remove a primary or a secondary SIP address. You can't use the UM Mailbox page in the EAC to remove a primary or secondary SIP address.

您可以在命令介面中使用Get-ummailbox指令程式或Get-mailbox指令程式來檢視使用者的主要和次要 SIP 位址。You can view the primary and secondary SIP addresses for a user by using the Get-UMMailbox cmdlet or the Get-Mailbox cmdlet in the Shell.

如需與啟用語音信箱之使用者相關的其他管理工作,請參閱擁有郵件功能的語音使用者程序For additional management tasks related to users who are enabled for voice mail, see Voice mail-enabled user procedures.

開始之前有哪些須知?What do you need to know before you begin?

  • 預估完成時間:3 分鐘。Estimated time to complete: 3 minutes.

  • 您必須獲得權限才能執行此程序或程序。若您需要哪些權限,請參閱Messaging Permissions主題中的 「 UM 信箱 」 項目。You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

  • 執行此程序之前,請確認已建立 UM 信箱原則。如需詳細步驟,請參閱 <建立 UM 信箱原則Before you perform this procedure, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • 執行這些程序之前,請確認使用者的信箱已啟用 UM 和連結至 SIP URI 撥號對應表。如需詳細步驟,請參閱 <啟用使用者的語音信箱Before you perform these procedures, confirm that the user's mailbox has been enabled for UM and linked to a SIP URI dial plan. For detailed steps, see Enable a user for voice mail.

  • 執行這些程序之前,請確認主要和次要 SIP 位址使用者的設定。Before you perform these procedures, confirm that the primary and secondary SIP addresses are configured for the user.

  • 如需適用於此主題中程序的快速鍵相關資訊,請參閱 Keyboard shortcuts in Exchange 2013For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

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您要執行的工作What do you want to do?

使用 EAC 來移除主要或次要的 SIP 位址Use the EAC to remove the primary or a secondary SIP address

  1. 在 EAC 中,瀏覽至 [收件者 > 信箱In the EAC, navigate to Recipients > Mailboxes.

  2. 在清單檢視中,選取您要從中移除 SIP 位址,的信箱] 和 [編輯編輯圖示In the list view, select the mailbox from which you want to remove a SIP address, and then click EditEdit icon.

  3. 在 [使用者信箱] 頁面上的 [電子郵件地址] 中,選取您要從清單中移除的 SIP 位址] 和 [刪除刪除圖示。主要 EUM proxy 位址或 SIP 位址會列於粗體字母和數字。On the User Mailbox page, under Email address, select the SIP address that you want to remove from the list, and then click DeleteDelete icon. The primary EUM proxy address or SIP address is listed in bold letters and numbers.

  4. 按一下 [儲存]Click Save.

使用命令介面來移除主要或次要的 SIP 位址Use the Shell to remove the primary or a secondary SIP address

本範例會移除 SIP 位址 tsmith@contoso.com Tony Smith、 已啟用 UM 之使用者的信箱。This example removes the SIP address tsmith@contoso.com from the mailbox of Tony Smith, a UM-enabled user.

注意

移除 SIP 位址使用命令介面之前,您必須判斷您要修改之 EUM proxy 位址的位置。若要判斷位置,請使用 $mbx。EmailAddresses命令。在清單中的第一個 EUM proxy 位址會是 0。Before you remove a SIP address using the Shell, you need to determine the position of the EUM proxy address that you want to modify. To determine the position, use the $mbx.EmailAddresses command. The first EUM proxy address in the list will be 0.

$mbx = Get-Mailbox tony.smith
$mbx.EmailAddresses.Item(1) -="eum:tsmith@contoso.com;phone-context=MyDialPlan.contoso.com"
Set-Mailbox tony.smith -EmailAddresses $mbx.EmailAddresses