將 Intune 管理的裝置重設成出廠預設值Reset Intune-managed devices to factory settings

適用於︰Azure 上的 IntuneApplies to: Intune on Azure
您需要傳統主控台中之 Intune 的相關文件嗎?Looking for documentation about Intune in the classic console? 請移至這裡Go to here.

重設成出廠預設值會將裝置回復成其預設設定。The Factory reset returns a device to its default settings. 這類裝置不再由 Intune 管理,而且公司與個人資料皆會移除。The device is no longer managed by Intune and both company and personal data are removed. 您無法復原此動作。You cannot undo this action.

支援的平台Supported platforms

  • Windows - 支援 Windows 8.1 和更新版本 (非 EAS 管理裝置)Windows - Supported on Windows 8.1 and later (not EAS-managed devices)
  • Windows Phone - 不支援Windows Phone - Supported
  • iOS - 支援iOS - Supported
  • macOS - 不支援macOS - Not supported
  • Android - 支援 (不支援 Android for Work)Android - Supported (Android for Work is not supported)

如何將裝置重設回原廠設定How to reset a device to factory settings

  1. 登入 Azure 入口網站。Sign into the Azure portal.
  2. 選擇 [更多服務] > [監視 + 管理] > [Intune]。Choose More Services > Monitoring + Management > Intune.
  3. 在 [Intune] 刀鋒視窗中,選擇 [裝置]。On the Intune blade, choose Devices.
  4. 在 [裝置和群組] 刀鋒視窗中選擇 [所有裝置]。On the Devices and groups blade, choose All devices.
  5. 從您管理的裝置清單中,選擇裝置,然後選擇 [重設成出廠預設值] 裝置遠端動作。From the list of devices you manage, choose a device, and then choose the Factory reset device remote action.

後續步驟Next steps

若要查看您剛採取的動作狀態,請在 [裝置和群組] 刀鋒視窗中,選擇 [裝置動作]。To see the status of the action you just took, on the Devices and groups blade, choose Device Actions.

若要提交意見反應,請前往 Intune Feedback