啟用 iOS 裝置上的遺失模式Activate lost mode on iOS devices

適用於︰Azure 上的 IntuneApplies to: Intune on Azure
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遺失模式裝置動作可協助您啟用遺失或遭竊 iOS 裝置上的遺失模式。The Lost mode device action helps you enable lost mode on lost or stolen iOS devices. 此模式可讓您指定顯示於裝置鎖定畫面上的訊息及電話號碼。This mode lets you specify a message and a phone number that is displayed on the lock screen of the device.

支援的平台Supported platforms

  • Windows - 不支援Windows - Not supported
  • Windows Phone - 不支援Windows Phone - Not supported
  • iOS - 支援受監督且為公司擁有的 iOS 9.3 和更新版本iOS - Supported on iOS 9.3 and later, supervised, and corp owned
  • macOS - 不支援macOS - Not supported
  • Android - 不支援Android - Not supported

如何啟用遺失模式How to activate lost mode

  1. 登入 Azure 入口網站。Sign into the Azure portal.
  2. 選擇 [更多服務] > [監視 + 管理] > [Intune]。Choose More Services > Monitoring + Management > Intune.
  3. 在 [Intune] 刀鋒視窗中,選擇 [裝置]。On the Intune blade, choose Devices.
  4. 在 [裝置和群組] 刀鋒視窗中選擇 [所有裝置]。On the Devices and groups blade, choose All devices.
  5. 從您管理的裝置清單中,選擇 iOS 裝置,然後選擇 [遺失模式] 遠端動作。From the list of devices you manage, choose an iOS device, and then choose the Lost mode remote action.
  6. 在 [遺失模式] 刀鋒視窗中,啟用遺失模式。On the Lost mode blade, enable lost mode. 然後,輸入要顯示的訊息並選擇性地輸入連絡人電話號碼。Then, enter the message to be displayed, and optionally, a contact phone number.
  7. 按一下 [ 確定]。Click OK.

當您啟用遺失模式時,就會封鎖裝置的所有使用。When you enable lost mode, you block all use of the device. 使用者無法存取裝置,直到您停用遺失模式。The end user cannot access the device until you disable lost mode. 啟用遺失模式時,您可以使用尋找裝置動作找出裝置所在之處。While lost mode is enabled, you can use the Locate device action to find out where the device is. 若要使用遺失模式,裝置必須是受監督模式中的公司所擁有的 iOS 裝置。To use lost mode, the device must be a corporate-owned iOS device that is in supervised mode.

遺失模式的安全性與隱私權資訊以及尋找裝置動作Security and privacy information for the lost mode and locate device actions

  • 直到您開啟這個動作,裝置位置資訊才會傳送至 Intune。No device location information is sent to Intune until you turn on this action.
  • 當您使用尋找裝置動作時,裝置的緯度和經度座標會傳送至 Intune,並顯示在 Azure 入口網站中。When you use the locate device action, the latitude and longitude coordinates of the device are sent to Intune, and displayed in the Azure portal.
  • 資料會儲存 24 小時,然後移除。The data is stored for 24 hours, then removed. 您無法手動移除位置資料。You cannot manually remove the location data.
  • 位置資料在儲存和傳送時皆會加密。Location data is encrypted, both while stored, and while being transmitted.
  • 建議您輸入用來顯示於鎖定畫面上的訊息,應包含有助於讓找到該裝置的人能夠歸還的資訊。We recommend that the message you enter to display on the lock screen includes information that helps someone who finds the device to return it.

後續步驟Next steps

若要查看您剛採取的動作狀態,請在 [裝置和群組] 刀鋒視窗中,選擇 [裝置動作]。To see the status of the action you just took, on the Devices and groups blade, choose Device Actions.

若要提交意見反應,請前往 Intune Feedback