使用 Intune 在 iOS 裝置上啟用遺失模式Enable lost mode on iOS devices with Intune

遺失模式裝置動作可協助您啟用遺失或遭竊 iOS 裝置上的遺失模式。The Lost mode device action helps you enable lost mode on lost or stolen iOS devices. 此模式可讓您輸入顯示於裝置鎖定畫面上的訊息及電話號碼。This mode lets you enter a message and a phone number that appears on the lock screen of the device. 若要使用遺失模式,裝置必須是受監督模式中的公司所擁有的 iOS 裝置。To use lost mode, the device must be a corporate-owned iOS device that is in supervised mode.

支援的平台Supported platforms

  • iOS 9.3 和更新版本iOS 9.3 and later

下列系統不支援這項功能:This feature is not supported for the following:

  • WindowsWindows
  • Windows PhoneWindows Phone
  • macOSmacOS
  • AndroidAndroid

啟用遺失模式Enable lost mode

  1. 登入 Azure 入口網站Sign in to the Azure portal.
  2. 選取 [All services] (所有服務),篩選 [Intune],然後選取 [Microsoft Intune]。Select All services, filter on Intune, and select Microsoft Intune.
  3. 選取 [裝置],然後選取 [所有裝置]。Select Devices, and then select All devices.
  4. 從您管理的裝置清單中,選擇 iOS 裝置,然後選擇 [...More] (...其他)。From the list of devices you manage, choose an iOS device, and choose ...More. 然後選擇 [遺失模式] 遠端動作。Then choose the Lost mode remote action.
  5. 遺失模式中啟用這項功能。In Lost mode, enable this feature. 然後,輸入要顯示的訊息及連絡人電話號碼。Then, enter the message to show, and a contact phone number.
  6. 按一下 [確定] 以儲存您的變更。Select OK to save your changes.

當您啟用遺失模式時,就會封鎖裝置的所有用途。When you enable lost mode, all use of the device is blocked. 使用者無法存取裝置,直到您停用遺失模式。The end user cannot access the device until you disable lost mode. 啟用遺失模式時,請使用 [尋找裝置] 動作尋找裝置。While lost mode is enabled, use the Locate device action to find the device.

遺失模式的安全性與隱私權資訊以及尋找裝置動作Security and privacy information for the lost mode and locate device actions

  • 直到您開啟這個動作,裝置位置資訊才會傳送至 Intune。No device location information is sent to Intune until you turn on this action.
  • 當您使用尋找裝置動作時,裝置的緯度和經度座標會傳送至 Intune,並顯示在 Azure 入口網站中。When you use the locate device action, the latitude and longitude coordinates of the device are sent to Intune, and shown in the Azure portal.
  • 資料會儲存 24 小時,然後移除。The data is stored for 24 hours, then removed. 您無法手動移除位置資料。You cannot manually remove the location data.
  • 位置資料在儲存和傳送時皆會加密。Location data is encrypted, both while stored, and while being transmitted.
  • 在您輸入的鎖定螢幕顯示訊息中,請務必包含特定的詳細資料以便歸還遺失的裝置。In the message you enter to show on the lock screen, be sure to include specific details to return the lost device.

接下來的步驟Next steps

若要查看啟用中的遺失模式狀態,請開啟 [裝置],然後選取 [裝置動作]。To see the status of enabling lost mode, open Devices, and select Device actions.