在 Intune 中重設或移除裝置密碼Reset or remove a device passcode in Intune

若要建立新的裝置密碼,請使用 [移除密碼] 動作。To create a new passcode for a device, use the Remove passcode action.

支援的平台Supported platforms

  • 以工作設定檔、8.0 版及更新版本註冊的 Android 裝置Android devices enrolled with a Work profile, version 8.0 and later
  • 版本為 6.0 或更舊版本的 Android 裝置Android devices on version 6.0 or earlier
  • Android 企業 Kiosk 裝置Android enterprise kiosk devices
  • iOSiOS

不支援的平台Unsupported platforms

  • 以工作設定檔、7.0 版及更舊版本註冊的 Android 裝置Android devices enrolled with a Work profile, version 7.0 and earlier
  • 版本為 7.0 或更新版本的 Android 裝置Android devices on version 7.0 or later
  • macOSmacOS
  • WindowsWindows

重設密碼Reset a passcode

  1. 登入 Azure 入口網站Sign in to the Azure portal.
  2. 選取 [所有服務],篩選 [Intune],然後選取 [Microsoft Intune]。Select All services, filter on Intune, and then select Microsoft Intune.
  3. 選取 [裝置],然後選取 [所有裝置]。Select Devices, and then select All devices.
  4. 從您管理的裝置清單中選取裝置,再選擇 [...More] (...其他)。From the list of devices you manage, select a device, and choose ...More. 然後選擇 [Remove passcode] (移除密碼) 裝置遠端動作。Then choose the Remove passcode device remote action.

重設 Android 工作設定檔密碼Resetting Android work profile passcodes

支援的 Android 工作設定檔裝置會收到新的受控設定檔解除鎖定密碼,或使用者的受控設定檔查問。Supported Android work profile devices receive a new managed profile unlock password or a managed profile challenge for the end user. 針對 Android 8.0 工作設定檔裝置,終端使用者在完成註冊之後,會立即收到啟用重設密碼的通知。For Android 8.0 Work profile devices, end users get notified to activate their reset passcode right after enrollment is completed. 如果工作設定檔密碼為必要且已設定,就會顯示通知。The notification is displayed if a Work profile password is required and set. 輸入其密碼之後,就會關閉通知。Once their passcode is entered, the notification is dismissed.

重設 iOS 密碼Resetting iOS passcodes

密碼會從 iOS 裝置中移除。Passcodes are removed from iOS devices. 如果已設定密碼合規性政策,則裝置會提示使用者在 [設定] 中設定新密碼。If there is a passcode compliance policy set, then the device prompts the user to set a new passcode in Settings.

接下來的步驟Next steps

若要查看您剛採取的動作狀態,請在 [裝置] 中選擇 [裝置動作]。To see the status of the action you just took, in Devices, select Device actions.