幫助使用者了解公司入口網站應用程式訊息Help end users understand Company Portal app messages

適用於︰IntuneApplies to: Intune
本主題適用於 Azure 入口網站和傳統入口網站中的 Intune。This topic applies to Intune in both the Azure portal and the classic portal.
注意

下列資訊僅適用於 Android 6.0 和更新版本的裝置。The following information applies only on devices with Android 6.0+.

在註冊程序中的不同時間點,使用者會看見兩個可能要留意的不同訊息。At different points in the enrollment process, end users will see two different messages that could be cause for concern.

  • 是否允許公司入口網站進行和管理通話?Allow Company Portal to make and manage phone calls?
  • 是否允許公司入口網站存取裝置上的相片、媒體和檔案?Allow Company Portal to access photos, media, and files on your device?

是否允許公司入口網站進行和管理通話?Allow Company Portal to make and manage phone calls?

出現的位置Where it appears

當使用者註冊其裝置,而在公司入口網站應用程式中點選 [註冊] 時,會出現訊息 [是否允許公司入口網站進行和管理通話?]。The message Allow Company Portal to make and manage phone calls? appears when users tap Enroll in the Company Portal app while they are enrolling their device.

代表的意義What it means

一旦接受此提示,使用者即允許將其裝置電話號碼和 IMEI 編號傳送到 Intune 服務。By accepting this prompt, users allow their device's phone and IMEI numbers to be sent to the Intune service. 這些資訊會顯示在系統管理員主控台的 [硬體] 頁面上。These will appear on the admin console on the Hardware page.

注意

一律不要讓公司入口網站應用程式進行或管理通話!The Company Portal app never makes or manages phone calls! 由 Google 控制此訊息文字,且無法變更。The message text is controlled by Google and cannot be changed.

若要查看 [硬體] 頁面,請移至 [群組] > [所有行動裝置] > [裝置]。To see the Hardware page, go to Groups > All mobile devices > Devices. 選取使用者的裝置,然後移至 [檢視內容] > [硬體]Select the user's device, and go to View Properties > Hardware.

如果使用者拒絕存取會怎樣What happens if users deny access

如果使用者拒絕存取,他們還是可以繼續使用公司入口網站應用程式並註冊其裝置。If users deny access, they can continue to use the Company Portal app and enroll their device. 不過,系統管理員主控台 [硬體] 頁面上的裝置電話號碼及 IMEI 編號將會是空白。However, the device phone number and IMEI number will be blank on the Hardware page in the admin console. 拒絕存取後,當使用者再次登入公司入口網站應用程式時,訊息會顯示 [不要再詢問] 核取方塊,以供使用者選取停止提示。The second time that users sign in to the Company Portal app after denying access, the message displays a Never ask again check box that users can select to stop the prompt.

若使用者在允許之後又拒絕存取,則訊息會在使用者註冊後下一次登入公司入口網站應用程式時出現。If users allow, but then later deny access, the message appears the next time users sign in to the Company Portal app after enrollment.

如果使用者稍後決定允許存取,他們可以移至 [設定] > [應用程式] > [公司入口網站] > [權限] > [電話],然後將它開啟。If users later decide to allow access, they can go to Settings > Apps > Company Portal > Permissions > Phone, and turn it on.

如何對使用者說明How to explain this to your users

將使用者移至在 Intune 註冊 Android 裝置,以提供詳細資訊。Send your users to Enroll your Android device in Intune for more information.

允許公司入口網站存取您的連絡人?Allow Company Portal to access your contacts?

出現的位置Where it appears

當使用者註冊其裝置,而在公司入口網站應用程式中點選 [註冊] 時,會出現訊息 [是否允許公司入口網站存取您的連絡人?]。The message Allow Company Portal to access your contacts? appears when users tap Enroll in the Company Portal app while they are enrolling their device.

代表的意義What it means

一旦接受此提示,使用者即允許 Intune 建立其工作帳戶,並管理為使用者在該裝置上註冊的 Azure Active Directory 身分識別。By accepting this prompt, users allow Intune to create their work account and manage the Azure Active Directory identity that is registered for the user on that device.

注意

Microsoft 永遠不會存取您的連絡人!Microsoft never accesses your contacts! 由 Google 控制此訊息文字,且無法變更。The message text is controlled by Google and cannot be changed.

如果使用者拒絕存取會怎樣What happens if users deny access

如果使用者拒絕存取,他們的裝置將不會在 Intune 中註冊,而且無法進行管理。If users deny access, their device will not be enrolled in Intune and cannot be managed. 拒絕存取後,當使用者再次登入公司入口網站應用程式時,訊息會顯示 [不要再詢問] 核取方塊,以供使用者選取停止提示。The second time that users sign in to the Company Portal app after denying access, the message displays a Never ask again check box that users can select to stop the prompt.

若使用者在允許之後又拒絕存取,則訊息會在使用者註冊後下一次登入公司入口網站應用程式時出現。If users allow, but then later deny access, the message appears the next time users sign in to the Company Portal app after enrollment.

如果使用者稍後決定允許存取,他們可以移至 [設定] > [應用程式] > [公司入口網站] > [權限] > [電話],然後將它開啟。If users later decide to allow access, they can go to Settings > Apps > Company Portal > Permissions > Phone, and turn it on.

如何對使用者說明How to explain this to your users

將使用者移至在 Intune 註冊 Android 裝置,以提供詳細資訊。Send your users to Enroll your Android device in Intune for more information.

是否允許公司入口網站存取相片、媒體和裝置上的檔案?Allow Company Portal to access photos, media, and files on your device?

出現的位置Where it appears

訊息 [是否允許公司入口網站存取裝置上的相片、媒體和檔案?] 會在使用者點選 [傳送資料] 以將記錄檔傳送給 IT 系統管理員時出現。The message Allow Company Portal to access photos, media, and files on your device? appears when users tap Send Data to send logs to their IT admin.

代表的意義What it means

一旦接受此提示,使用者即允許其裝置將資料記錄檔寫入裝置的 SD 記憶卡,以及使用 USB 纜線來移動那些記錄檔。By accepting this prompt, users allow their device to write data logs to the device's SD card and enable those logs to be moved using a USB cable.

注意

一律不要讓公司入口網站應用程式存取使用者的相片、媒體和檔案!The Company Portal app never accesses users' photos, media, and files! 由 Google 控制此訊息文字,且無法變更。The message text is controlled by Google and cannot be changed.

如果使用者拒絕存取會怎樣What happens if users deny access

如果使用者拒絕存取,他們仍然可以透過電子郵件傳送資料記錄檔,但記錄檔無法複製到裝置的 SD 記憶卡。If users deny access, they can still send data logs via email, but the logs won't be copied to the device's SD card.

使用者拒絕存取後並再次登入公司入口網站應用程式時,訊息會顯示 不要再詢問 核取方塊,使用者可選取該核取方塊讓訊息不再顯示。The second time that users sign in to the Company Portal app after denying access, the message displays a Never ask again check box that users can select so that the message never shows again. 若使用者在允許之後又拒絕存取,則訊息會在使用者下一次嘗試傳送記錄檔時出現。If users allow, but then later deny access, the message appears the next time users try to send logs. 如果使用者稍後決定允許存取,他們可以移至 [設定] > [應用程式] > [公司入口網站] > [權限] > [儲存體],然後開啟權限。If users later decide to allow access, they can go to Settings > Apps > Company Portal > Permissions > Storage, and then turn on the permission.

如何對使用者說明How to explain this to your users

將使用者移至使用電子郵件將記錄檔傳送給 IT 系統管理員Send your users to Send logs to your IT admin by email. 如果要讓使用者比較這兩個方法,您也可以將使用者移至使用纜線將記錄檔傳送給 IT 系統管理員You can also send them to Send logs to your IT admin by cable if you want to let them compare the two methods.

您的公司支援部門必須提供您公司資源的存取權Your company support needs to give you access to company resources

出現的位置Where it appears

如果您未將公司入口網站應用程式新增到允許的應用程式豁免應用程式清單,如有使用者嘗試登入,將會登入失敗。If you have not added the Company Portal app to the Allowed apps or Exempt apps list, and a user attempts to sign in, the sign in will fail. 系統會顯示下列訊息:The following message displays:

您的公司支援部門必須提供您公司資源的存取權Your company support needs to give you access to company resources
您的公司使用 Windows 資訊保護原則來保護裝置。Your company is using Windows Information Protection policies to protect your device. 您的公司支援部門必須確認其允許公司入口網站加以存取。Your company support will need to make sure they allow the Company Portal to access those.

代表的意義What it means

將公司入口網站新增到 Windows 資訊保護 (WIP) 應用程式保護原則中允許的應用程式豁免應用程式清單。Add the Company Portal the Allowed apps or Exempt apps list in the Windows Information Protection (WIP) app protection policy. 如需詳細資訊,請參閱使用 Intune 建立及部署 Windows 資訊保護 (WIP) 應用程式保護原則For more information, see Create and deploy Windows Information Protection (WIP) app protection policy with Intune.

請參閱See also

告知使用者有關使用 Intune 的事項What to tell your end users about using Intune