支援的裝置與瀏覽器Supported devices and browsers

適用於︰IntuneApplies to: Intune
本主題適用於 Azure 入口網站和傳統入口網站中的 Intune。This topic applies to Intune in both the Azure portal and the classic portal.

本文適用於負責管理企業裝置的系統管理員。This article is for system administrators responsible for device management in the enterprise. 如需在手機上安裝 Intune 方面的協助,請參閱 Using managed devices to get work done (使用受管理的裝置完成工作)。For help installing Intune on your phone, see using managed devices to get work done.

開始設定 Microsoft Intune 之前,請先檢閱下列需求︰Before you start setting up Microsoft Intune, review the following requirements:

您也應該進一步熟悉 Intune 網路頻寬用量 (傳統入口網站)。You should also familiarize yourself with Intune network bandwidth usage (classic portal) .

支援 Intune 的裝置Intune supported devices

您可以使用 Intune 行動裝置管理來管理下列裝置:You can manage the following devices using Intune mobile device management:

AppleApple

  • Apple iOS 9.0 及更新版本Apple iOS 9.0 and later
  • Mac OS X 10.9 及更新版本Mac OS X 10.9 and later

GoogleGoogle

  • Android 4.4 及更新版本 (包括 Samsung KNOX Standard 4.4 及更新版本)*Android 4.4 and later (including Samsung KNOX Standard 4.4 and higher) *
  • Android for Work (需求)Android for Work (requirements)

MicrosoftMicrosoft

  • Windows 10 (家用版、S、專業版、教育版和企業版)Windows 10 (Home, S, Pro, Education, and Enterprise versions)
  • Windows 10 MobileWindows 10 Mobile
  • 執行 Windows 10 IoT 企業版 (x86、x64) 的裝置Devices running Windows 10 IoT Enterprise (x86, x64)
  • 執行 Windows 10 IoT 行動企業版的裝置Devices running Windows 10 IoT Mobile Enterprise
  • Windows 全像攝影版和 Windows 全像攝影企業版Windows Holographic & Windows Holographic Enterprise
  • Windows Phone 8.1、Windows 8.1 RT、執行 Windows 8.1 (基本維護模式) 的電腦Windows Phone 8.1, Windows 8.1 RT, PCs running Windows 8.1 (Sustaining mode)

使用 Enterprise Management + Security (EMS) 的客戶也可使用 Azure Active Directory (Azure AD) 註冊 Windows 10 裝置Customers with Enterprise Management + Security (EMS) can also use Azure Active Directory (Azure AD) to register Windows 10 devices.

如需裝置和管理方法的完整清單,請參閱 Intune 支援的裝置For a full list of devices and management methods, see Intune supported devices.

支援的 Samsung KNOX Standard 裝置Supported Samsung KNOX Standard devices

公司入口網站應用程式僅會在 MDM 註冊期間嘗試啟用 Samsung KNOX (如果支援的 KNOX 裝置清單中包含該裝置的話)。The Company Portal app only attempts Samsung KNOX activation during MDM enrollment if the device appears in the list of supported KNOX devices. 這有助於避免 KNOX 啟用錯誤而導致 MDM 註冊失敗。This helps avoid KNOX activation errors that prevent MDM enrollment. 如果裝置不支援 Samsung KNOX 啟用,則會註冊為標準 Android 裝置。Devices that don't support Samsung KNOX activation enroll as standard Android devices. 有些 Samsung 裝置型號可能支援 KNOX,而有些不支援。A Samsung device might have some model numbers that support KNOX, while others don't. 在您購買及部署 Samsung 裝置之前,請先跟裝置轉銷商確認 KNOX 相容性。Verify KNOX compatibility with your device reseller before you purchase and deploy Samsung devices.

下列清單中的 Samsung 裝置型號不支援 KNOX,因此 Android 版公司入口網站應用程式會將其註冊為原生 Android 裝置:The following list of Samsung device models do not support KNOX and are enrolled as native Android devices by the Company Portal app for Android:

裝置名稱Device name 裝置型號Device model numbers
Galaxy A3Galaxy A3 SM-A300GSM-A300G
SM-A310YSM-A310Y
SM-A320FLSM-A320FL
Galaxy A5Galaxy A5 SM-A500GSM-A500G
Galaxy AlphaGalaxy Alpha SM-G850MSM-G850M
Galaxy AvantGalaxy Avant SM-G386TSM-G386T
Galaxy C9/C9 ProGalaxy C9/C9 Pro SM-C900FSM-C900F
Galaxy Core 2/Core 2 DuosGalaxy Core 2/Core 2 Duos SM-G355HSM-G355H
SM-G355MSM-G355M
Galaxy Core LiteGalaxy Core Lite SM-G3588VSM-G3588V
Galaxy Core PrimeGalaxy Core Prime SM-G360HSM-G360H
Galaxy Core LTEGalaxy Core LTE SM-G386FSM-G386F
SM-G386WSM-G386W
Galaxy GrandGalaxy Grand GT-I9082LGT-I9082L
GT-I9082GT-I9082
GT-I9080LGT-I9080L
Galaxy Grand 3Galaxy Grand 3 SM-G7200SM-G7200
Galaxy Grand NeoGalaxy Grand Neo GT-I9060IGT-I9060I
Galaxy Grand PrimeGalaxy Grand Prime SM-G530MSM-G530M
Galaxy Grand Prime Value EditionGalaxy Grand Prime Value Edition SM-G531HSM-G531H
Galaxy J MaxGalaxy J Max SM-T285YDSM-T285YD
Galaxy J1Galaxy J1 SM-J100HSM-J100H
SM-J100MSM-J100M
SM-J100MLSM-J100ML
Galaxy J1 AceGalaxy J1 Ace SM-J110FSM-J110F
SM-J110HSM-J110H
Galaxy J1 MiniGalaxy J1 Mini SM-J105MSM-J105M
Galaxy J2/J2 ProGalaxy J2/J2 Pro SM-J200HSM-J200H
SM-J210FSM-J210F
Galaxy J3Galaxy J3 SM-J320FSM-J320F
SM-J320FNSM-J320FN
SM-J320HSM-J320H
SM-J320MSM-J320M
SM-J320W8SM-J320W8
Galaxy J5Galaxy J5 SM-J500GSM-J500G
Galaxy J7Galaxy J7 SM-J710FSM-J710F
Galaxy J7 PrimeGalaxy J7 Prime SM-J727T1SM-J727T1
Galaxy K ZoomGalaxy K Zoom SM-C115SM-C115
Galaxy LightGalaxy Light SGH-T399NSGH-T399N
Galaxy Note 3Galaxy Note 3 SM-N9002SM-N9002
SM-N9009SM-N9009
Galaxy Note 5Galaxy Note 5 SM-N920GSM-N920G
SM-N920ISM-N920I
SM-N920W8SM-N920W8
Galaxy Note 7/Note 7 DuosGalaxy Note 7/Note 7 Duos SM-N930SSM-N930S
SM-N9300SM-N9300
SM-N930FSM-N930F
SM-N930TSM-N930T
SM-N9300SM-N9300
SM-N930FSM-N930F
SM-N930SSM-N930S
SM-N930TSM-N930T
Galaxy Note 10.1 3GGalaxy Note 10.1 3G SM-P602SM-P602
Galaxy NotePRO 12.2"Galaxy NotePRO 12.2" SM-P902SM-P902
Galaxy On5Galaxy On5 SM-G570MSM-G570YSM-G570MSM-G570Y
Galaxy On7Galaxy On7 SM-G600FYSM-G600FY
SM-G610MSM-G610M
SM-G610YSM-G610Y
Galaxy S2 PlusGalaxy S2 Plus GT-I9105PGT-I9105P
Galaxy S3 MiniGalaxy S3 Mini SM-G730ASM-G730A
SM-G730VSM-G730V
Galaxy S3 NeoGalaxy S3 Neo GT-I9300GT-I9300
GT-I9300IGT-I9300I
Galaxy S4Galaxy S4 SM-S975LSM-S975L
Galaxy S4 ActiveGalaxy S4 Active GT-I9295GT-I9295
Galaxy S4 NeoGalaxy S4 Neo SM-G318MLSM-G318ML
Galaxy S5Galaxy S5 SM-G9006WSM-G9006W
SM-G900MSM-G900M
Galaxy S5 NeoGalaxy S5 Neo SM-G903MSM-G903M
Galaxy S6 EdgeGalaxy S6 Edge 404SCSM-G925I404SCSM-G925I
SM-G928GSM-G928G
Galaxy Tab A 7.0"Galaxy Tab A 7.0" SM-T280SM-T285SM-T280SM-T285
Galaxy Tab A 9.7"Galaxy Tab A 9.7" SM-P555MSM-P555M
Galaxy Tab 3 7"/Tab 3 Lite 7"Galaxy Tab 3 7"/Tab 3 Lite 7" SM-T116SM-T210SM-T211SM-T116SM-T210SM-T211
Galaxy Tab 3 8.0"Galaxy Tab 3 8.0" SM-T311SM-T311
Galaxy Tab 3 10.1"Galaxy Tab 3 10.1" GT-P5200GT-P5200
GT-P5210GT-P5210
GT-P5220GT-P5220
Galaxy Trend 2 LiteGalaxy Trend 2 Lite SM-G318HSM-G318H
Galaxy V PlusGalaxy V Plus SM-G318HZSM-G318HZ
Galaxy Young 2 DuosGalaxy Young 2 Duos SM-G130BUSM-G130BU

Intune 無法用於管理 Windows Server 作業系統。Intune cannot be used to manage Windows Server operating systems.

Windows 電腦軟體用戶端Windows PC software client

Intune 軟體用戶端可以部署並安裝在 Windows 電腦上當作替代的註冊方法。An Intune software client can be deployed and installed on Windows PCs as an alternate enrollment method. 只有使用 Intune 傳統入口網站時才提供這項功能。This functionality is only available using the Intune classic portal. 您可以使用 Intune 軟體用戶端來管理 Windows 7 與更新版的電腦 (除了 Windows 10 家用版以外)。You can use the Intune software client to manage Windows 7 and later PCs with the exception of Windows 10 Home edition.

Intune 支援網頁瀏覽器Intune supported web browsers

執行不同的系統管理工作時,您必須使用下列其中一個系統管理網站。Different administrative tasks require that you use one of the following administrative websites.

以下是這些入口網站支援的瀏覽器:The following browsers are supported for these portals:

  • Microsoft Edge (最新版本)Microsoft Edge (latest version)
  • Microsoft Internet Explorer 11Microsoft Internet Explorer 11
  • Safari (最新版本,僅限 Mac)Safari (latest version, Mac only)
  • Chrome (最新版本)Chrome (latest version)
  • Firefox (最新版本)Firefox (latest version)

Intune 傳統入口網站Intune classic portal

Intune 傳統專屬功能只在 Intune 傳統入口網站 (https://manage.microsoft.com) 中提供,例如 Intune 電腦軟體用戶端及與 Mobile Threat Defense 合作夥伴之間的整合。Intune classic-only features, such as Intune PC software client and integration with Mobile Threat Defense partners, are only available in the Intune classic portal (https://manage.microsoft.com). Intune 傳統入口網站需要 Silverlight 瀏覽器支援。The Intune classic portal requires Silverlight browser support.

下列 Silverlight 瀏覽器支援 Intune 主控台:The following Silverlight browsers support the Intune console:

  • Internet Explorer 10 或更新版本Internet Explorer 10 or later
  • Google Chrome (42 版之前的版本)Google Chrome (versions prior to version 42)
  • 啟用 Silverlight 的 Mozilla Firefox 深入了解Mozilla Firefox with Silverlight enabled Learn more

注意

因為 Microsoft Edge 和行動瀏覽器不支援 Microsoft Silverlight (英文),所以 Intune 傳統入口網站不予支援。Microsoft Edge and mobile browsers are not supported for the Intune classic portal because they do not support Microsoft Silverlight.

唯有具有服務系統管理員權限的使用者,或是具有全域系統管理員角色的租用戶系統管理員,才能登入此入口網站。Only users with service administrator permissions or tenant administrators with the global administrator role can sign in to this portal. 若要存取管理主控台,您的帳戶必須擁有使用 Intune 的授權,且登入狀態必須為 [已允許]。To access the administration console, your account must have a license to use Intune and a sign-in status of Allowed.