在 Lync Server 2013 中驗證外部使用者的連線能力Verify connectivity for external users in Lync Server 2013

 

主題上次修改日期: 2012-10-19Topic Last Modified: 2012-10-19

要驗證外部使用者連線能力,必須先確保從使用者至伺服器,以及 Access Edge Service 連接埠的連線能力。Validating connectivity for external users requires ensuring connectivity from users to the server and port for the Access Edge service.

一種有價值的資源可確認您的設定,以及連線、傳送及接收外部使用者存取所需之案例的正確訊息,都是 Remote Connectivity Analyzer 網站 () 的功能 http://www.testocsconnectivity.comA valuable resource for confirming your configuration and the ability to connect, send and receive the correct messages for the scenarios that external user access requires is the Remote Connectivity Analyzer site (http://www.testocsconnectivity.com). 網站由 Microsoft 支援服務管理及維護。The site is managed and maintained by Microsoft Support. 如要瀏覽遠端連線分析程式,請在瀏覽器中開啟該網站,然後遵循指示來選取案例。To reach the Remote Connectivity Analyzer, open the Web site in a browser and follow the instructions to select the scenario.

測試外部使用者與外部存取連線能力Test Connectivity of External Users and External access

測試外部使用者存取時,必須包括組織支援的每一種外部使用者類型,包含下列任一或全部項目:Tests for external user access should include each type of external user that your organization supports, including any or all of the following:

  • 來自至少一個同盟網路、測試 IM、目前狀態、A/V 與桌面共用的使用者。Users from at least one federated domain, and test IM, presence, A/V and desktop sharing.

  • 組織所支援的每個公用 IM 服務提供者 (以及已經完成佈建作業) 的使用者。Users of each public IM service provider that your organization supports (and for which provisioning has been completed).

  • 匿名使用者。Anonymous users.

  • 從遠端登入 Lync (但不是透過 VPN) 的組織內使用者。Users within your organization who are logged into Lync remotely, but not using VPN.

這些測試決定了您的 Edge Server 是否:These tests determine whether your Edge Server is:

  • 使用網路外部的 telnet 用戶端聆聽必要的連接埠。Listening on the necessary ports by using a telnet client from outside your network.

    • 範例:telnet sip.contoso.com 443Example: telnet sip.contoso.com 443

    • 依據您的部署,透過 Edge Server 或 Edge Server 集區對您使用的連接埠執行先前測試。Perform the preceding test on ports you are using on the Edge Server or Edge Server pool depending on your deployment.

  • 執行準確的外部 DNS 解析。Performing accurate external DNS resolution.

    • 從網路外部偵測 (ping) Edge 或 Edge 集區的個別外部 FQDN。即使偵測 (ping) 作業失敗,您還是會看到 IP 位址,方便您與指派的 IP 位址進行比較。From outside your network ping each of the external FQDN’s of your Edge or Edge pool. Even if the ping fails you will see the IP addresses, which you can compare to the ones you have assigned.