在 Lync Server 2013 中查看及分析監控伺服器報告Viewing and analyzing monitoring server reports in Lync Server 2013

 

主題上次修改日期: 2014-05-19Topic Last Modified: 2014-05-19

監控伺服器報告提供數種不同的語音品質度量,以監視傳遞給使用者的 QoE。Monitoring Server reports provides several different measures of voice quality to monitor the QoE that is being delivered to end-users. 此外,監控伺服器也包含數個內建報告,您的組織可以用來監視組織網路的流量和媒體質量趨勢,並疑難排解所引發的媒體質量問題。Additionally, Monitoring Server includes several built-in reports that your organization can use to watch usage and media quality trends on your organization's network and troubleshoot media quality issues that arise.

使監控伺服器報告成為每日和每週作業的主要工作是查看和分析媒體質量報告,具體如下:A primary part of keeping Monitoring Server Reports interesting for daily and weekly operations is viewing and analyzing Media Quality Reports, in particular:

  • QoE 摘要/趨勢報表QoE Summary/Trend Reports

  • QoE 效能報告QoE Performance Reports

從監控伺服器查看報告View reports from the monitoring server

  1. 從網頁瀏覽器中,找出主控 SQL reporting services 的伺服器。From a web browser, locate your servers hosting the SQL reporting services.

  2. 從瀏覽器畫面查看必要的報表。View the required reports from the browser screen.

  3. (選用) 請選取 [匯出] 選項及必要的輸出格式,以匯出報告。(Optional) Export a report by selecting the export option and the required output format.

設定 (CDR) 的詳細通話記錄Configure call detail recording (CDR)

  1. 從 RTCUniversalServerAdmins 群組成員的使用者帳戶 (或具有對等許可權) 或指派給 CsServerAdministrator 或 CsAdministrator 角色,登入您部署 Lync Server 2013 之網路中的任何電腦。From a user account that is a member of the RTCUniversalServerAdmins group (or has equivalent permissions), or assigned to the CsServerAdministrator or CsAdministrator role, log on to any computer that is in the network in which you deployed Lync Server 2013.

  2. 開啟瀏覽器視窗,然後輸入管理 URL 以開啟 Lync Server 控制台。Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel.

  3. 在左導覽列中,按一下 [監控和封存],然後按一下 [詳細通話記錄]In the left navigation bar, click Monitoring and Archiving, and then click Call Detail Recording.

  4. 在 [ 詳細通話記錄 ] 頁面上,按一下表格中的適當網站,然後按一下 [ 編輯],再按一下 [ 顯示詳細資料]。On the Call Detail Recording page, click the appropriate site in the table, click Edit, and then click Show Details.

  5. 若要開啟清除,請選取 [ 啟用監視伺服器的清除]。To turn on purging, select Enable Purging for Monitoring Servers.

  6. 在 [ 保留詳細通話記錄 (天數) : ] 中,選取應該保留詳細通話記錄的最大天數。In Keep call detail recordings for maximum duration (days): select the maximum number of days that call detail recordings should be retained.

  7. 在 [ 將錯誤報表的最大持續時間 (天數]) 中: 選取應該保留錯誤報表的最大天數。In Keep error report data for maximum duration (days): select the maximum number of days that error reports should be retained.

  8. 按一下 [認可]Click Commit.

設定 QoEConfigure QoE

  1. 以 RTCUniversalServerAdmins 群組成員的身分,或是 CsVoiceAdministrator、CsServerAdministrator 或 CsAdministrator 角色的成員身分登入電腦。Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator role. 如需詳細資訊,請參閱<Delegate Setup Permissions>。For details, see Delegate Setup Permissions.

  2. 開啟瀏覽器視窗,然後輸入管理 URL 以開啟 Lync Server 控制台。Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel.

  3. 在左導覽列中,按一下 [監控和封存],然後按一下 [經驗品質資料]In the left navigation bar, click Monitoring and Archiving, and then click Quality of Experience Data.

  4. 在 [ 經驗品質資料 ] 頁面上,按一下表格中的適當網站,然後按一下 [ 編輯],再按一下 [ 顯示詳細資料]。On the Quality of Experience Data page, click the appropriate site from the table, click Edit, and then click Show Details.

  5. 若要開啟清除,請選取 [ 啟用監視伺服器的清除]。To turn on purging, select Enable Purging for Monitoring Servers.

  6. 在 [ 保留詳細通話記錄的最大持續時間 (天數) : ] 中,選取應該保留 QoE 資料的最大天數。In Keep call detail recordings for maximum duration (days): select the maximum number of days that QoE data should be retained.

  7. 按一下 [認可]。Click Commit.

變更封存原則Change the archiving policy

  1. 使用指派到 CsArchivingAdministrator 或 CsAdministrator 角色的使用者帳戶,登入內部部署中的任何電腦。From a user account that is assigned to the CsArchivingAdministrator or CsAdministrator role, log on to any computer in your internal deployment.

  2. 開啟瀏覽器視窗,然後輸入管理 URL 以開啟 Lync Server 控制台。Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel.

  3. 在左側導覽列中,依序按一下 [監控和封存][封存原則]In the left navigation bar, click Monitoring and Archiving, and then click Archiving Policy.

  4. 按一下原則清單中的 [全域],並按一下 [編輯],然後按一下 [顯示詳細資料]Click Global in the list of policies, click Edit, and then click Show details.

  5. [編輯封存原則 - 全域] 中,執行下列動作:In Edit Archiving Policy - Global, do the following:

  6. 若要啟用或停用部署的內部封存,請選取或清除 [封存 內部通訊 ] 核取方塊。To enable or disable internal archiving for the deployment, select or clear the Archive internal communications check box.

  7. 若要啟用或停用部署的外部封存,請選取或清除 [封存 外部通訊 ] 核取方塊。To enable or disable external archiving for the deployment, select or clear the Archive external communications check box.

  8. 按一下 [認可]Click Commit.

將封存原則套用至使用者Apply an archiving policy to a user

  1. 使用指派到 CsArchivingAdministrator 或 CsAdministrator 角色的使用者帳戶,登入內部部署中的任何電腦。From a user account that is assigned to the CsArchivingAdministrator or CsAdministrator role, log on to any computer in your internal deployment.

  2. 開啟瀏覽器視窗,然後輸入管理 URL 以開啟 Lync Server 控制台。Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel.

  3. 在左導覽列中,按一下 [使用者],然後搜尋想要設定的使用者帳戶。In the left navigation bar, click Users, and then search on the user account that you want to configure.

  4. 在列出搜尋結果的表格中,按一下使用者帳戶,並依序按一下 [編輯][顯示詳細資料]In the table that lists the search results, click the user account, click Edit, and then click Show details.

  5. 在 [封存原則] 下的 [編輯 Lync Server 使用者] 中,選取您要套用的封存使用者原則。In Edit Lync Server User under Archiving policy, select the archiving user policy that you want to apply.

  6. 按一下 [認可]Click Commit.