使用 Intune 同步裝置以取得最新的原則和動作Sync devices to get the latest policies and actions with Intune

同步裝置動作會強制所選取的裝置立即使用 Intune 簽入。The Sync device action forces the selected device to immediately check in with Intune. 當裝置簽入時,會立即收到所有擱置動作或已指派給它的原則。When a device checks in, it immediately receives any pending actions or policies that have been assigned to it. 此功能可協助您立即驗證已指派的原則並對其進行疑難排解,而不用等到下次排程的簽入才進行。This feature can help you immediately validate and troubleshoot policies you've assigned, without waiting for the next scheduled check-in.

支援的平台Supported platforms

  • WindowsWindows
  • iOSiOS
  • macOSmacOS
  • AndroidAndroid

同步處理裝置Sync a device

  1. 登入 Microsoft Endpoint Manager 系統管理中心Sign in to the Microsoft Endpoint Manager admin center.
  2. 選取 [裝置] > [所有裝置] 。Select Devices > All devices.
  3. 在您管理的裝置清單中,選取裝置以開啟 [概觀] 窗格,然後選取 [同步處理] 。In the list of devices you manage, select a device to open its Overview pane, and then select Sync.
  4. 選取 [是] 確認。To confirm, select Yes.

若要查看同步動作的狀態,請選擇 [裝置] > [監視] > [裝置動作] 。To see the status of the sync action, choose Devices > Monitor > Device actions.

您可以在重新整理週期數中找到標準 Intune 原則簽入頻率。You can find standard Intune policy check-in frequencies in the Refresh cycle times.

可重試的錯誤碼Retryable error codes

當系統管理員執行 [同步處理] 裝置動作時,失敗但引發可重試錯誤碼的 iOS/iPadOS 和 Android 應用程式將提供給裝置使用。When an administrator runs the Sync device action, iOS/iPadOS and Android apps that failed and raised a retryable error code are still available to the device. 不過,引發不可重試錯誤碼的應用程式必須等候七天,才能提供給裝置使用。However, apps that raised a nonretryable error code must wait seven days before they're available to the device.

錯誤碼Error code 建議的描述Suggested description 可重試Retryable
20163308982016330898 發生未知的錯誤。An unknown error occurred. No
20163308972016330897 Intune 的連接逾時。請重設您的連線。Your connection to Intune timed out. Reset your connection. Yes
20163308962016330896 失去網際網路連線。You lost connection to the Internet. 請重設您的連線。Reset your connection. Yes
20163308952016330895 失去網際網路連線。You lost connection to the Internet. 請重設您的連線。Reset your connection. Yes
20163308942016330894 失去網際網路連線。You lost connection to the Internet. 請重設您的連線。Reset your connection. Yes
20163308932016330893 失去網際網路連線。You lost connection to the Internet. 請重設您的連線。Reset your connection. Yes
20163308922016330892 已停用國際漫遊。International roaming is disabled. No
20163308912016330891 通話進行時,無法存取此裝置的行動電話通訊資料連線。The cellular data connection for this device can't be accessed while a phone call is being made. 請等候通話完成。Wait for the phone call to complete. Yes
20163308902016330890 此裝置的行動電話通訊網路。The cellular network for this device. 此時無法使用這些裝置。These devices couldn't be used at this time. No
20163308892016330889 安全連線失敗。The secure connection failed. 請重設您的連線。Reset your connection. Yes
20163308882016330888 伺服器信任評估失敗。The server trust evaluation has failed. No

後續步驟Next steps

您可以查看裝置的詳細資料You can check the details of the device.