新增、變更或刪除訂閱顧問合作夥伴Add, change, or delete a subscription advisor partner

注意

本文適用于中國由世紀運作的 Office 365。This article applies to Office 365 operated by 21Vianet in China. 這適用于想要讓世紀合作夥伴為他們管理其 Office 365 訂閱的組織。It is for organizations who want to allow a 21Vianet Partner to administer their Office 365 subscription for them.

訂閱顧問合作夥伴就是 Microsoft 授權合作夥伴並擔任訂閱顧問,負責提供您需要的銷售、支援和技術方面的專業,可協助您設定及維護訂閱。An authorized partner of Microsoft who serves as your subscription advisor provides the sales, support, and technical expertise you need to help you set up and maintain your subscription. 您可以在購買 Microsoft 365 或另一次時,新增訂閱顧問合作夥伴作為記錄的合作夥伴。You can add a subscription advisor partner as a partner of record when you purchase Microsoft 365 or at another time. 如果您目前並未使用協力廠商,您也可以在 Microsoft 定點 網站上找到該合作夥伴。If you're not currently working with a partner, you can also find one on the Microsoft Pinpoint website.

您選擇的合作夥伴取決於您使用的 Microsoft 服務,以及您將使用這些服務的國家或地區。The partner you choose depends on the Microsoft services you use and the country or region where you'll use those services. 如果您要新增合作夥伴,或要變更訂閱的合作夥伴,首先必須詢問合作夥伴,取得對方的 Microsoft 合作夥伴識別碼。If you are adding a partner, or changing the partner for your subscription, first you need to get the partner's Microsoft Partner ID by asking the partner for it.

訂閱顧問合作夥伴就是 Microsoft 授權合作夥伴並擔任訂閱顧問,負責提供您需要的銷售、支援和技術方面的專業,可協助您設定及維護訂閱。An authorized partner of Microsoft who serves as your subscription advisor provides the sales, support, and technical expertise you need to help you set up and maintain your subscription. 您購買 Office 365 時或在其他時候,都可以新增訂閱顧問合作夥伴做為「記錄可查夥伴」。You can add a subscription advisor partner as a partner of record when you purchase Office 365 or at another time. 如果您目前並未使用協力廠商,您也可以在 Microsoft 定點 網站上找到該合作夥伴。If you're not currently working with a partner, you can also find one on the Microsoft Pinpoint website.

您選擇的合作夥伴取決於您使用的 Office 365 服務,還有您是在哪個國家或地區使用這類服務。如果您要新增合作夥伴,或要變更訂閱的合作夥伴,首先必須詢問合作夥伴,取得對方的 Microsoft 合作夥伴識別碼。The partner you choose depends on the Office 365 services you use and the country or region where you'll use those services. If you are adding a partner, or changing the partner for your subscription, first you need to get the partner's Microsoft Partner ID by asking the partner for it.

做為 Office 365 的系統管理員,您可以建立或編輯使用者、重設使用者密碼、管理使用者授權、管理網域,以及將系統管理員許可權指派給組織中的其他使用者,以及其他專案。As an admin for Office 365, you can create or edit users, reset user passwords, manage user licenses, manage domains, and assign admin permissions to other users in your organization, among other things. 不過,如果您想要其他人執行這些系統管理工作,您可以建立合作夥伴關係,將此角色委派給您的世紀授權合作夥伴。However, if you want someone else to do these administrative tasks, you can delegate this role to an authorized partner of 21Vianet by creating a partner relationship.

在購買時新增合作夥伴Add a partner at the time of purchase

  1. 在系統管理中心中,移至 [ 帳單 > 購買服務 ] 頁面。In the admin center, go to the Billing > Purchase services page.
  2. 選取您要購買的產品,然後選取 [ 購買]。Select the product that you want to purchase, and then select Buy.
  3. 若要新增協力廠商,請展開 [ 需要您的訂單協助? ],然後選取 [ 取得 Microsoft 合作夥伴的協助]。To add a new partner, expand Need help with your order? and select Get assistance from a Microsoft Partner.
    依照 [提供者] 頁面上的步驟進行搜尋,或取得與合作夥伴的相符。Follow the steps on the providers page to either search for, or to get matched with a partner.
  4. 如果您已經有合作夥伴,請在「結帳」嚮導的第二個步驟中,在 [協力廠商] 窗格的 [合作夥伴資訊] 下,選取 [ 新增]。If you already have a partner, in the second step of the checkout wizard, in the right pane, under Partner information, select Add.
  5. 輸入您新增之合作夥伴的 Microsoft 合作夥伴識別碼。請詢問合作夥伴,取得對方的 Microsoft 合作夥伴識別碼。Type the Microsoft Partner ID for the partner you're adding. You can get the partner's Microsoft Partner ID by asking the partner for it.
  6. 完成精靈的其餘步驟,以完成購買您的訂閱。Complete the rest of the wizard to finish buying your subscriptions.

在購買時新增合作夥伴Add a partner at the time of purchase

  1. 在系統 管理中心中,移至 [ 帳單 > 購買服務 ] 頁面。In the admin center, go to the Billing > Purchase services page.
  2. 選取您要購買的產品,然後選取 [ 購買]。Select the product that you want to purchase, and then select Buy.
  3. 若要新增協力廠商,請展開 [ 需要您的訂單協助? ],然後選取 [ 取得 Microsoft 合作夥伴的協助]。To add a new partner, expand Need help with your order? and select Get assistance from a Microsoft Partner.
    依照 [提供者] 頁面上的步驟進行搜尋,或取得與合作夥伴的相符。Follow the steps on the providers page to either search for, or to get matched with a partner.
  4. 如果您已經有合作夥伴,請在「結帳」嚮導的第二個步驟中,在 [協力廠商] 窗格的 [合作夥伴資訊] 下,選取 [ 新增]。If you already have a partner, in the second step of the checkout wizard, in the right pane, under Partner information, select Add.
  5. 輸入您新增之合作夥伴的 Microsoft 合作夥伴識別碼。請詢問合作夥伴,取得對方的 Microsoft 合作夥伴識別碼。Type the Microsoft Partner ID for the partner you're adding. You can get the partner's Microsoft Partner ID by asking the partner for it.
  6. 完成精靈的其餘步驟,以完成購買您的訂閱。Complete the rest of the wizard to finish buying your subscriptions.

將合作夥伴新增至現有訂閱Add a partner to an existing subscription

  1. 在系統管理中心,移至 [帳單] > [您的產品] 頁面。In the admin center, go to the Billing > Your products page.
  2. 在 [ 產品 ] 索引標籤上,選取您要編輯的訂閱。On the Products tab, select the subscription that you want to edit.
  3. 在 [訂閱詳細資料] 頁面的 [ 合作夥伴資訊] 下,輸入 夥伴網路識別碼On the subscription details page, under Partner information, type the Partner Network ID. 您可以詢問合作夥伴,以取得協力廠商的 Microsoft 合作夥伴網路識別碼。You can get the partner's Microsoft Partner Network ID by asking the partner for it.
  4. 選取 [新增]Select Add.
  1. 在系統管理中心中,前往 [帳單] > [訂閱] 頁面。In the admin center, go to the Billing > Subscriptions page.
  2. 如果您有一個以上的訂閱,請選取您要編輯的訂閱。If you have more than one subscription, select the subscription that you want to edit.
  3. 在右側的 [訂閱成本] 底下,選擇 [ 其他動作] [ > 新增記錄的夥伴]。On the right, under the subscription cost, choose More actions > Add partner of record.
  4. 輸入您要新增之合作夥伴的 Microsoft 合作夥伴 ID、選取 [ 檢查 ID],然後再進行 提交Type the Microsoft Partner ID for the partner you're adding, select Check ID, and then Submit. 您可以詢問合作夥伴,以取得對方的 Microsoft 合作夥伴識別碼。You can get the partner's Microsoft Partner ID by asking the partner for it.
  5. 合作夥伴識別碼會顯示在 [ 訂閱 ] 頁面上。The partner ID displays on the Subscriptions page.

此處理程式是由您的授權合作夥伴所啟動。This process is initiated by your authorized partner. 協力廠商會傳送電子郵件給您,詢問您是否要授與其許可權,以作為記錄的夥伴。The partner sends you an email to ask you if you want to give them permission to act as a partner of record.

若要接受此優惠To accept this offer

  1. 在電子郵件中讀取合作夥伴的條款。Read the partner's terms in the email.
  2. 若要授權合約,請選取 [連結],該連結會移至 Office 365 中的授權頁面。To authorize the agreement, select the link, which goes to an authorization page in Office 365.
  3. 在 [ 合作夥伴關係] 底下,選取 [是] 以授權夥伴成為您委派的系統管理員,然後選取 [下一步]Under Partner Relationships, select Yes to authorize the partner to be your delegated admin, and then select Next.
  4. 如果提供與試用訂閱或購買產品的合作夥伴關係,請建立您的試用版或訂閱帳戶。If the offer for partner relationship came with a trial subscription or a purchase offer, create your trial or subscription account.

變更訂閱的合作夥伴Change the partner for a subscription

  1. 在系統管理中心,移至 [帳單] > [您的產品] 頁面。In the admin center, go to the Billing > Your products page.
  2. 在 [訂閱詳細資料] 頁面的 [ 合作夥伴資訊] 底下,選取 [ 移除]。On the subscriptions details page, under Partner information, select Remove.
  3. 輸入新合作夥伴的 Microsoft 合作夥伴網路識別碼Type the Microsoft Partner Network ID for the new partner. 您可以詢問合作夥伴,以取得對方的 Microsoft 合作夥伴識別碼。You can get the partner's Microsoft Partner ID by asking the partner for it.
  4. 選取 [新增]Select Add.
  1. 在系統管理中心中,前往 [帳單] > [訂閱] 頁面。In the admin center, go to the Billing > Subscriptions page.
  2. 如果您有多個訂閱,請選取您要編輯之訂閱的名稱。If you have multiple subscriptions, select the name of the subscription that you want to edit.
  3. 在 [ 合作夥伴識別碼] 底下,選取 [ 編輯記錄的夥伴]。Under the Partner ID, select Edit partner of record.
  4. 輸入您要新增之合作夥伴的新 Microsoft 合作夥伴識別碼,然後選取 [ 檢查 ID],然後再 提交Type the new Microsoft Partner ID for the partner you're adding, select Check ID, and then Submit. 您可以詢問合作夥伴,以取得對方的 Microsoft 合作夥伴識別碼。You can get the partner's Microsoft Partner ID by asking the partner for it.
  1. 在系統管理中心中,前往 [帳單] > [訂閱] 頁面。In the admin center, go to the Billing > Subscriptions page.
  2. 如果您有多個訂閱,請選取您要編輯之訂閱的名稱。If you have multiple subscriptions, select the name of the subscription that you want to edit.
  3. 在 [ 合作夥伴識別碼] 底下,選取 [ 編輯記錄的夥伴]。Under the Partner ID, select Edit partner of record.
  4. 輸入您要新增之合作夥伴的新 Microsoft 合作夥伴識別碼,然後選取 [ 檢查 ID],然後再 提交Type the new Microsoft Partner ID for the partner you're adding, select Check ID, and then Submit. 您可以詢問合作夥伴,以取得對方的 Microsoft 合作夥伴識別碼。You can get the partner's Microsoft Partner ID by asking the partner for it.

查看您的合作夥伴關係View your partner relationships

  • 在系統管理中心中,移至 [設定 > 合作夥伴關係] 頁面。In the admin center, go to the Settings > Partner relationships page. 您的合作夥伴已列于此頁面上。Your partners are listed on this page.

    如果您沒有合作夥伴,您會看到訊息說「這裡沒有任何反應」。If you don't have a partner, you'll see a message that says "There's nothing here."

從訂閱刪除合作夥伴Delete a partner from a subscription

  1. 在系統管理中心,移至 [帳單] > [您的產品] 頁面。In the admin center, go to the Billing > Your products page.
  2. 在 [ 產品 ] 索引標籤上,選取您要編輯的訂閱。On the Products tab, select the subscription that you want to edit.
  3. 在 [訂閱詳細資料] 頁面的 [ 合作夥伴資訊] 底下,選取 [ 移除]。On the subscription details page, under Partner information, select Remove.
  1. 在系統管理中心中,前往 [帳單] > [訂閱] 頁面。In the admin center, go to the Billing > Subscriptions page.
  2. 如果您有多個訂閱,請選取您要編輯之訂閱的名稱。If you have multiple subscriptions, select the name of the subscription that you want to edit.
  3. 在 [ 合作夥伴識別碼] 底下,選取 [ 編輯記錄的夥伴]。Under the Partner ID, select Edit partner of record.
  4. 在 [ 合作夥伴資訊 ] 頁面上,清除 [ 合作夥伴識別碼 ] 方塊,然後選取 [ 提交]。On the Partner information page, clear the partner ID box, and then select Submit.
  1. 在系統管理中心中,前往 [帳單] > [訂閱] 頁面。In the admin center, go to the Billing > Subscriptions page.
  2. 如果您有多個訂閱,請選取您要編輯之訂閱的名稱。If you have multiple subscriptions, select the name of the subscription that you want to edit.
  3. 在 [ 合作夥伴識別碼] 底下,選取 [ 編輯記錄的夥伴]。Under the Partner ID, select Edit partner of record.
  4. 在 [ 合作夥伴資訊 ] 頁面上,清除 [ 合作夥伴識別碼 ] 方塊,然後選取 [ 提交]。On the Partner information page, clear the partner ID box, and then select Submit.

移除轉銷商關係Remove a reseller relationship

您不能自行移除經銷商關係。You can't remove a reseller relationship yourself.

如果您要移除轉銷商關係,[ 刪除 ] 選項會變暗,您必須要求轉銷商合作夥伴遵循下列指示: 移除與合作夥伴的轉銷商關係If you are removing a reseller relationship the Delete option is grayed out, and you will have to ask your reseller partner to follow these instructions: Remove a reseller relationship with partner.

您不能自行移除經銷商關係。You can't remove a reseller relationship yourself.

如果您要移除轉銷商關係,[ 刪除 ] 選項會變暗,您必須要求轉銷商合作夥伴遵循下列指示: 移除與合作夥伴的轉銷商關係If you are removing a reseller relationship the Delete option is grayed out, and you will have to ask your reseller partner to follow these instructions: Remove a reseller relationship with partner.

您不能自行移除經銷商關係。You can't remove a reseller relationship yourself.

您必須要求轉銷商合作夥伴遵循下列指示: 移除與合作夥伴的轉銷商關係You will have to ask your reseller partner to follow these instructions: Remove a reseller relationship with partner.

尋找您的 Microsoft 365 合作夥伴或轉銷商Find your Microsoft 365 partner or reseller