Microsoft 365 網路洞察力 (預覽) Microsoft 365 Network Insights (preview)

網路洞察力 是從您的 Microsoft 365 租使用者收集到的效能度量,而且只能在您的租使用者中查看其管理使用者。Network insights are performance metrics collected from your Microsoft 365 tenant, and available to view only by administrative users in your tenant. Insights 會顯示在 Microsoft 365 系統管理中心中 https://portal.microsoft.com/adminportal/home#/networkperformanceInsights are displayed in the Microsoft 365 Admin Center at https://portal.microsoft.com/adminportal/home#/networkperformance.

深入瞭解有助於為您的辦公室位置設計網路週邊。Insights are intended to help in designing network perimeters for your office locations. 每個真知灼見都會針對使用者存取租使用者時,針對每個地理位置的特定一般問題,提供有關效能特性的實際詳細資料。Each insight provides live details about the performance characteristics for a specific common issue for each geographic location where users are accessing your tenant.

每個辦公室位置都可能顯示六個特定的網路洞察力:There are six specific network insights that may be shown for each office location:

租使用者可能會顯示兩個租使用者層級的網路洞察力。There are two tenant level network insights that may be shown for the tenant. 這些也會出現在 [producvitivy 分數] 頁面上:These also appear in the producvitivy score pages:

重要

Microsoft 365 系統管理中心的網路洞察力、效能建議和評估目前處於預覽狀態,只適用于已在功能預覽計畫中註冊的 Microsoft 365 承租人。Network insights, performance recommendations and assessments in the Microsoft 365 Admin Center is currently in preview status, and is only available for Microsoft 365 tenants that have been enrolled in the feature preview program.

Backhauled 網路出局Backhauled network egress

如果網路洞察力服務偵測到網路出局的指定使用者位置的距離超過500英里 (800 公里) ,表示 Microsoft 365 流量正 backhauled 至一般的 Internet edge 裝置或 proxy,就會顯示這種洞察力。This insight will be displayed if the network insights service detects that the distance from a given user location to the network egress is greater than 500 miles (800 kilometers), indicating that Microsoft 365 traffic is being backhauled to a common Internet edge device or proxy.

在某些摘要視圖中,此深入瞭解是所謂的「出局」。This insight is abbreviated as "Egress" in some summary views.

Backhauled 網路出局

案例What does this mean?

這表示辦公室地點和網路出局之間的距離為500英里 (800 公里) 。This identifies that the distance between the office location and the network egress is more than 500 miles (800 kilometers). Office 位置是由經過模糊處理的用戶端機器位置所識別,網路出局位置是透過對位置資料庫使用反向 IP 位址識別。The office location is identified by an obfuscated client machine location and the network egress location is identified by using reverse IP Address to location databases. 如果電腦上的 Windows 位置服務停用,則 office 位置可能不准確。The office location may be inaccurate if Windows Location Services is disabled on machines. 如果反向 IP 位址資料庫資訊不正確,網路出局位置可能不准確。The network egress location may be inaccurate if the reverse IP Address database information is inaccurate.

此深入瞭解的詳細資料包括辦公室位置、預估的承租人使用者總數、目前的網路出局位置、出局位置的相關性、位置與目前的出局點之間的距離、第一次偵測條件的日期,以及解決條件的日期。Details for this insight include the office location, estimated percentage of total tenant user at the location, the current network egress location, relevance of the egress location, the distance between the location and the current egress point, the date the condition was first detected, and the date the condition was resolved.

我該怎麼做?What should I do?

針對這種觀點,我們建議網路出口離辦公室位置更近,讓連線可以最佳路由傳送至 Microsoft 的全域網路和最接近的 Microsoft 365 服務前端門。For this insight, we would recommend network egress closer to the office location so that connectivity can route optimally to Microsoft's global network and to the nearest Microsoft 365 service front door. 將網路出口關閉至使用者的 office 位置也可讓您日後提高效能,因為 Microsoft 會在未來的網路點擴充目前狀態和 Microsoft 365 服務前門。Having close network egress to users office locations also allows for improved performance in the future as Microsoft expands both network points of presence and Microsoft 365 service front doors in the future.

如需如何解決此問題的詳細資訊,請參閱Office 365 網路連線原則本機的出局網路連線。For more information about how to resolve this issue, see Egress network connections locally in Office 365 Network Connectivity Principles.

網路仲介裝置Network intermediary device

如果我們在您的使用者和 Microsoft 網路之間偵測到可能會影響 Office 365 使用者體驗的裝置,就會顯示這種洞察力。This insight will be displayed if we detected devices between your users and Microsoft's network which may impact the Office 365 user experience. 針對 Microsoft 資料中心目的地的特定 Microsoft 365 網路流量,建議略過這些功能。It is recommended that these be bypassed for specific Microsoft 365 network traffic that is destined for Microsoft datacenters. Microsoft 365 網路連線原則中也會另外說明此建議This recommendation is additionally described in Microsoft 365 Network Connectivity Principles

案例What does this mean?

網路仲介裝置(例如 proxy 伺服器、Vpn 及資料遺失防護裝置)可能會影響 intermediated 流量的 Microsoft 365 用戶端效能和穩定性。Network intermediary devices such as proxy servers, VPNs, and data loss prevention devices can affect performance and stability of Microsoft 365 clients where traffic is intermediated.

我該怎麼做?What should I do?

將偵測到的網路仲介裝置設定為略過處理 Microsoft 365 網路流量。Configure the network intermediary device that was detected to bypass processing for Microsoft 365 network traffic.

接近您的客戶,偵測到更佳效能Better performance detected for customers near you

如果網路洞察力服務偵測到大量客戶在您的組織中,其效能低於組織中的使用者,就會顯示這種洞察力。This insight will be displayed if the network insights service detects that a significant number of customers in your metro area have better performance than users in your organization at this office location.

在某些摘要視圖中,此深入瞭解是 "對等" 的縮寫。This insight is abbreviated as "Peers" in some summary views.

相對網路效能

案例What does this mean?

這項洞察力會檢查與此辦公室位置在相同城市的 Microsoft 365 客戶的匯總效能。This insight examines the aggregate performance of Microsoft 365 customers in the same city as this office location. 如果使用者的平均延遲比鄰近承租人的平均延遲高出10%,就會顯示這種洞察力。This insight is displayed if the average latency of your users is 10% greater than the average latency of neighboring tenants.

我該怎麼做?What should I do?

這種情況可能有許多原因,包括公司網路或 ISP、瓶頸或架構設計問題中的延遲。There could be many reasons for this condition, including latency in your corporate network or ISP, bottlenecks, or architecture design issues. 檢查您的 office 網路和目前的 Microsoft 365 前端的路由之間,每個躍點之間的延遲。Examine the latency between each hop in the route between your office network and the current Microsoft 365 front door. 如需詳細資訊,請參閱 Microsoft 365 Network Connectivity 原則For more information, see Microsoft 365 Network Connectivity Principles.

使用非最優 Exchange Online 服務前門Use of a non-optimal Exchange Online service front door

如果網路洞察力服務偵測到特定位置的使用者未連線到最佳 Exchange Online 服務前門,就會顯示這種洞察力。This insight will be displayed if the network insights service detects that users in a specific location are not connecting to an optimal Exchange Online service front door.

在某些摘要視圖中,此深入瞭解是「路由」。This insight is abbreviated as "Routing" in some summary views.

非最佳 EXO 前門

案例What does this mean?

我們會列出 Exchange Online 服務前門,其適用于 office 位置的城市,具有良好的效能。We list Exchange Online service front doors which are suitable for use from the office location city with good performance. 如果目前的測試顯示使用此清單上的 Exchange Online service front 前門,請致電此建議。If the current test shows use of an Exchange Online service front door not on this list, then we call out this recommendation.

我該怎麼做?What should I do?

使用非最優 Exchange Online 服務前門可能是由網路 backhaul 在公司網路出口之前所造成,因此我們建議您在本機和直接的網路出口。Use of a non-optimal Exchange Online service front door could be caused by network backhaul before the corporate network egress in which case we recommend local and direct network egress. 這種情況也可能是使用遠端 DNS 遞迴解析伺服器所造成,在此情況下,我們建議您將 DNS 遞迴解析程式伺服器與網路出局對齊。It could also be caused by use of a remote DNS Recursive Resolver server in which case we recommend aligning the DNS Recursive Resolver server with the network egress.

使用非最佳的 SharePoint 線上服務前門Use of a non-optimal SharePoint Online service front door

如果網路洞察力服務偵測到特定位置的使用者未連接到最接近的 SharePoint 線上服務前門,就會顯示這種洞察力。This insight will be displayed if the network insights service detects that users in a specific location are not connecting to the closest SharePoint Online service front door.

在某些摘要視圖中,此真知灼見是縮寫為 "Afd"。This insight is abbreviated as "Afd" in some summary views.

非最佳 SPO 前門

案例What does this mean?

我們識別測試用戶端所連接的 SharePoint 線上服務前門。We identify the SharePoint Online service front door that the test client is connecting to. 然後,我們會比較該城市的預期 SharePoint Online 服務前門。Then for the office location city we compare that to the expected SharePoint Online service front door for that city. 如果不相符,則建議您這麼做。If it doesn't match, then we make this recommendation.

我該怎麼做?What should I do?

使用非最佳的 SharePoint 線上服務前門可能是由網路 backhaul 在公司網路出口之前所造成,我們建議您在本機和直接的網路出口。Use of a non-optimal SharePoint Online service front door could be caused by network backhaul before the corporate network egress in which case we recommend local and direct network egress. 這種情況也可能是使用遠端 DNS 遞迴解析伺服器所造成,在此情況下,我們建議您將 DNS 遞迴解析程式伺服器與網路出局對齊。It could also be caused by use of a remote DNS Recursive Resolver server in which case we recommend aligning the DNS Recursive Resolver server with the network egress.

從 SharePoint 前門開始的低下載速度Low download speed from SharePoint front door

如果網路洞察力服務偵測到特定辦公室位置和 SharePoint 線上之間的頻寬低於 1 MBps,就會顯示這種洞察力。This insight will be displayed if the network insights service detects that bandwidth between the specific office location and SharePoint Online is less than 1 MBps.

在某些摘要視圖中,此深入瞭解是以「輸送量」做為縮寫。This insight is abbreviated as "Throughput" in some summary views.

案例What does this mean?

使用者可以從 SharePoint Online 和 OneDrive 商務服務前端取得的下載速度,以每秒 mb 為單位, (Mbits) 。The download speed that a user can get from SharePoint Online and OneDrive for Business service front doors is measured in megabytes per second (MBps). 如果此值小於 1 MBps,我們就會提供這種洞察力。If this value is less than 1 MBps then we provide this insight.

我該怎麼做?What should I do?

若要改善下載速度,可能需要增加頻寬。To improve download speeds, bandwidth may need to be increased. 或者,在辦公室地點的使用者機器與 SharePoint 線上服務前門之間可能有網路擁塞。Alternatively, there may be network congestion between user machines at the office location and the SharePoint Online service front door. 這有時稱為 congestive 遺失,它會限制使用者可以使用的下載速度,即使有足夠的頻寬可供使用。This is sometimes called congestive loss and it restricts the download speed available to users even if sufficient bandwidth is available.

中國使用者最佳網路出口China user optimal network egress

如果貴組織的使用者在中國連接至您的 Microsoft 365 租使用者至其他地理位置,就會顯示這項洞察力。This insight will be displayed if your organization has users in China connecting to your Microsoft 365 tenant in other geographic locations.

案例What does this mean?

如果您的組織具備私人 WAN 連線能力,我們建議您在中國的 office 位置,設定網路 WAN 電路,在下列任何位置都有網路出口給網際網路:If your organization has private WAN connectivity, we recommend configuring a network WAN circuit from your office locations in China that has network egress to the Internet in any of the following locations:

  • 香港Hong Kong
  • 日本Japan
  • 台灣Taiwan
  • 韓國South Korea
  • 新加坡Singapore
  • 馬來西亞Malaysia

來自于這些位置以外之使用者的網際網路出口會降低效能,而在中國內出口的情況可能會因為邊界堵塞而導致高延遲和連線問題。Internet egress further away from users than these locations will reduce performance, and egress in China may cause high latency and connectivity issues due to cross-border congestion.

我該怎麼做?What should I do?

如需如何減輕與此洞察力相關之效能問題的詳細資訊,請參閱 適用于中國使用者的 Microsoft 365 全域承租人效能優化For more information about how to mitigate performance issues related to this insight, see Microsoft 365 global tenant performance optimization for China users.

Exchange 抽樣連接問題影響的連線Exchange sampled connections impacted by connectivity issues

這種洞察力會顯示何時會影響50% 或更多的抽樣連線。This insight will show when 50% or more of the sampled connections are impacted. 每個範例的 Exchange 評估為低於60% 的 Exchange 評估所定義的影響。The impact is defined by the Exchange assessment being below 60% for each sample.

案例What does this mean?

這表示大多數的使用者可能會在連線至 Exchange Online 的 Outlook 中遇到使用者經驗問題。It is an indication that the majority of your users are likely to be experiencing user experience issues with Outlook connecting to Exchange Online. 樣本百分比可能代表顯示低於60點的使用者百分比。The percentage of samples likely represents the percentage of users who show below 60 points.

我該怎麼做?What should I do?

若尚未啟用 office 位置網路連線,請啟用。Enable office location network connectivity visibility if you have not already done so. 您想要找出影響 Exchange 的網路連線不良影響哪些分支機搆,並尋找將使用者連線至 Microsoft 網路的方法,以改善網路周邊網路的速度。You want to identify which offices are impacted by poor network connectivity that is impacting Exchange and find ways to improve the network perimeter at each that connects the users to Microsoft's network.

受連線問題影響的 SharePoint 採樣連接SharePoint sampled connections impacted by connectivity issues

這種洞察力會顯示何時會影響50% 或更多的抽樣連線。This insight will show when 50% or more of the sampled connections are impacted. 每個範例的 SharePoint 評估所定義的影響低於40%。The impact is defined by the SharePoint assessment being below 40% for each sample.

案例What does this mean?

這表示大多數的使用者可能會遇到 SharePoint 和 OneDrive 的使用者經驗問題。It is an indication that the majority of your users are likely to be experiencing user experience issues with SharePoint and OneDrive. 樣本百分比可能代表顯示低於40點的使用者百分比。The percentage of samples likely represents the percentage of users who show below 40 points.

我該怎麼做?What should I do?

若尚未啟用 office 位置網路連線,請啟用。Enable office location network connectivity visibility if you have not already done so. 您想要找出會影響 SharePoint 不良網路連線的分支,並尋找一種方法,以將使用者連接至 Microsoft 的網路,以提升網路周邊網路的能力。You want to identify which offices are impacted by poor network connectivity that is impacting SharePoint and find ways to improve the network perimeter at each that connects the users to Microsoft's network.

Microsoft 365 系統管理中心的網路連線 (預覽) Network connectivity in the Microsoft 365 Admin Center (preview)

Microsoft 365 網路評估 (預覽) Microsoft 365 network assessment (preview)

Microsoft 365 network connectivity test 工具 (預覽) Microsoft 365 network connectivity test tool (preview)

Microsoft 365 Network Connectivity Location 服務 (預覽) Microsoft 365 Network Connectivity Location Services (preview)