Teams 企業部署概觀Teams enterprise deployment overview

如果您是中型或大型企業,您需要思考如何向使用者推出服務、如何部署 Microsoft Teams 用戶端給使用者、您的網路設計對即時通訊品質的影響效果等等。If you're a medium or large business, you need to think about how you're going to roll out the service to your users, how you're going to deploy the Microsoft Teams client to them, how your network design could impact the quality of real-time communication, and so on. 請查看下列各章節的文章指標,協助您在組織中規劃 Teams。Check out the following sections for pointers to articles that'll help you plan for Teams in your organization.

注意

如果您尚未這麼做,我們強烈建議您可以從試驗點開始進行您的 Teams 部署。If you haven't done so already, we strongly suggest that you begin your Teams deployment with a pilot. 試驗將可使您和一些早期採用者在您進行規劃和最終推出之前熟悉 Teams 及其功能。若需更多資訊說明如何開始試驗,請查閱 開始使用 Microsoft TeamsA pilot will allow you and a few early adopters to get familiar with Teams and its features before your planning and eventual roll out. For more information about how to start your pilot, check out Get started with Microsoft Teams.

在您完成閱讀下列章節並準備開始在組織中部署 Teams 之後,請參閱 在企業中設定 Microsoft TeamsAfter you've read the sections below and are ready to start deploying Teams in your organization, see Set up Microsoft Teams in your enterprise.

架構Architecture

Teams 與 Microsoft 365 緊密整合,並且使用許多功能以開啟聊天、檔案共用、會議、電話語音、影片串流等其他功能。Teams is tightly integrated into Microsoft 365 and uses many features to power chat, file sharing, meetings, telephony, video streaming, and more. 推出 Teams 之前,請查看 Microsoft Teams IT 架構設計人員與電話語音解決方案海報 以熟悉 Teams 與其他 Microsoft 365 一起運作的方式,並為使用者建立完整的共同作業體驗。Before you roll out Teams, check out Microsoft Teams IT architecture and telephony solutions posters to get familiar with how Teams works with the rest of Microsoft 365 to create a complete collaboration experience for your users.

工作負載Workloads

Teams 有三種工作負載可以彼此獨立部署:聊天、Teams 和頻道會議和研討會;和 電話系統和 PSTN (公用交換電話網路) 連線Teams has three workloads that can be deployed independently of each other: chat, teams, and channels; meetings and conferencing; and Phone System and PSTN (public switched telephone network) connectivity. 在我們的文件中每個工作負載都有各自的章節,可更容易找到該工作負載的資訊。Each workload has its own section in our documentation to make it easier to find information about that workload. 這包括部署規劃資訊。This includes deployment planning information.

若要查看您想要部署之工作負載的部署規劃資訊,請參閱下列文章:To see deployment planning information for the workload you want to deploy, see the following articles:

網路規劃中心Network planner

當您擁有大量使用者、或複雜網路或兩者皆具備時,Teams 的網路規劃即非常重要。Network planning for Teams is extremely important when you have large numbers of users, complex networks, or both. Teams 支援語音通話和視訊會議,兩者都仰賴即時通訊,以盡可能為使用者提供最佳體驗。Teams supports voice calling and video conferencing, both of which rely on real-time communications to provide the best experience possible for users. 網路必須具備:Networks must:

  • 充足的頻寬容量,以容納並行的語音通話、視訊會議、會議、螢幕畫面分享等等。Have sufficient bandwidth capacity to accommodate the number of concurrent voice calls, video conferences, meetings, screen sharing, and so on.
  • 具有支援即時通訊協定的網路硬體。Have network hardware that supports real-time communication protocols.
  • 允許在您網路上的裝置、Microsoft 365 服務與外部使用者之間的必要網路埠。Allow the required network ports between devices on your networks, Microsoft 365 services, and external users.

請參閱下列文章,以協助您瞭解 Microsoft Teams 的網路需求:See the following articles to help you understand Teams network requirements:

為協助您進行規劃,Teams 包含網路規劃工具。To help you with your planning, Teams includes the Network planner. 網路規劃中心會詢問有關您擁有的使用者數量和類型、貴組織擁有的網站數量、您的網路連結頻寬容量等問題。The Network planner asks you questions about the number and types of users you have, how many sites your organization has, the bandwidth capacity of your network links, and more. 透過使用這項資訊,網路規劃中心會建立一份報告,其中會顯示每個活動的頻寬需求及建議。Using this information, the Network planner creates a report that shows the bandwidth requirements for each activity, along with the recommendations.

(您必須是 Microsoft 365 全域系統管理員 才能開啟網路規劃中心。)(You must be a Microsoft 365 global admin to open the Network planner.)

有關網路規劃中心運作方式的詳細資訊,請參閱 使用 Microsoft Teams 的網路規劃中心For details about how the Network planner works, see Use the Network planner for Microsoft Teams.

若要瞭解網路規劃中心如何規劃您的網路範例,請參閱 使用網路規劃中心 - 範例案例To see an example of how Network planner can plan your network, see Using Network Planner - example scenario.

Teams 顧問Teams advisor

Teams 顧問是 Teams 內的解決方案,將 Teams、頻道、檔案共用和 Microsoft Planner 彙集在一起,以為您的組織建立部署專案。The Teams advisor is a solution within Teams that brings together teams, channels, file sharing, and Planner, to create a deployment project for your organization. Teams 顧問會針對您選取的工作負載 (例如聊天、團隊和頻道) 建立專案計劃,其中包含在部署期間您應執行的建議工作。Teams advisor creates project plan, specific to the workload you select (such as chat, teams, and channels), that includes the recommended tasks you should perform during your deployment. 每項工作都包含相關文章的指示、建議和連結,以引導您完成此程序。Each task contains instructions, suggestions, and links to relevant articles, to guide you through the process. 您可以輕鬆地將工作指派給一或多個人員,並為每個工作指定開始日期和結束日期。You can easily assign tasks to one or more individuals, and specify start and end dates for each task.

提示

完成 Microsoft Learn 上的 使用 Teams 顧問執行 模組,以瞭解如何使用 Teams 顧問協助您規劃 Teams 部署。See how you can use Teams advisor to help you plan your Teams deployment by completing the Roll out using the Teams advisor module on Microsoft Learn.

(您必須是 Microsoft 365 全域系統管理員 才能開啟 Teams 顧問。)(You must be a Microsoft 365 global admin to open the Teams advisor.)

如需 Teams 顧問運作方式的詳細資訊,請參閱 使用適用於 Teams 的建議程式以協助您執行 Microsoft TeamsFor details about how the Teams advisor works, see Use Advisor for Teams to help you roll out Microsoft Teams.

生命週期與控管規劃Lifecycle and governance planning

當您在規劃 Teams 部署時,您必須考慮在貴組織中的 Teams、頻道、檔案等的生命週期。As you plan your Teams deployment, you need to consider the lifecycle of teams, channels, files, and so on, in your organization. 您也應該考慮要將哪些類型的資訊儲存其中。You should also think about what types of information will be stored in them. Teams 可能為特定專案、部門而建立,或作為整個組織的中央資源。Teams may be created for a specific project, for a department, or they might be used as a central resource for the entire organization. 每個用途都有不同的需求,也就推動了下列問題:Each of these uses have different requirements, which drive questions like the following:

  • Teams 維持使用中的狀態可達多長時間?How long will the teams remain active?
  • 誰應該擁有及管理 Teams 及其頻道?Who should own and manage the teams and their channels?
  • 某些合規性需求是否應該只套用到某些 Teams,但不能套用至其他?Should certain compliance requirements apply to some teams, but not others?
  • 是否應該有命名原則以協助使用者識別正確的 Teams?Should there be a naming policy to help users identify the right team?

建立原則與指導方針並做為初始部署的一部分,將可協助確保您的使用者可以找到所需的資訊。Creating policies and guidelines as part of your initial deployment will help ensure that your users can find the information they need. 同樣重要的是,適當的原則將可協助保護貴組織避免資訊外泄、協助您符合法規需求,並協助您針對保存目的保留需要的資訊。Just as importantly, however, appropriate policies will help protect your organization from information leakage, help you conform to regulatory requirements, and help you retain information as needed for archival purposes.

若要深入瞭解 Teams 中的生命週期管理和控管,請參閱下列內容:To learn more about lifecycle management and governance in Teams, see the following:

採用Adoption

若要確保貴組織和使用者能從 Teams 獲得最大收益,您需要一份採用計畫。To ensure that your organization and your users get the most out of Teams, you need an adoption program. 一份有效的採用計畫可以動員早期採用者,這些採用者可以:An effective adoption program can mobilize early adopters who can:

  • 向同事以及企業或群組領導者說明 Teams 的好處。Articulate the benefits of Teams to their colleagues and to business or group leaders.
  • 在看到 Teams 如何改善共同作業的其他人中,激發他們的熱情並使他們更輕鬆地彼此聯繫。Spark excitement in others who see how Teams improves collaboration and makes it easier to connect with each other.
  • 協助評估現有的商務程序,並針對 Teams 如何整合到其中的方式提出建議。Help evaluate existing business processes and make recommendations for how Teams can be integrated into them.
  • 向部署小組回報成功之處和困難之處,以協助改善採用程序。Report back to the deployment team both successes and difficulties to help improve the adoption process.

有關設定採用計畫的詳細資訊,請參閱 採用 Microsoft TeamsFor details about setting up an adoption program, see Adopt Microsoft Teams.