在小型企業中設定 Microsoft TeamsSet up Microsoft Teams in your small business

有許多方法可以自訂 Teams。There are lots of ways you can customize Teams. 下列各章節將說明如何設定每個 Teams 工作負載:聊天、團隊和頻道會議與召集會議;和 雲端語音The following sections show you how to set up each Teams workload: chats, teams and channels; meetings and conferencing; and cloud voice. 您設定每個工作負載的順序由您決定。The order in which you set up each workload is up to you. 雖然我們建議您先設定聊天、Teams 和頻道工作負載,但您可以先從會議和研討會,或甚至是雲端語音開始。While we recommend setting up the chats, teams, and channels workload first, you can start with meetings and conferencing or even cloud voice. 您可以自行選擇。The choice is yours.


如果您尚未這麼做,我們強烈建議您使用試驗版,開始您的 Teams 部署。If you haven't done so already, we strongly suggest that you begin your Teams deployment with a pilot. 試驗版將允許您和一些早期採用者在規劃及真正開始使用 Teams 之前,先熟悉 Teams 及其功能。若要瞭解如何開始使用試驗版,請參閱 開始使用 Microsoft TeamsA pilot will allow you and a few early adopters to get familiar with Teams and its features before your planning and eventual roll out. For more information about how to start your pilot, check out Get started with Microsoft Teams.

在您廣泛使用 Teams 之前,請先檢閱 確認您已準備就緒 中的項目,確認貴組織已準備就緒。Before you roll out Teams broadly, make sure your organization is ready by reviewing the items in Make sure you're ready.

跳至您感興趣的節:Jump to the section you're interested in:


聊天、團隊和頻道Chat, teams, and channels

聊天、團隊和頻道是 Teams 的基礎。Chat, teams, and channels, are the cornerstone of Teams. 聊天 可讓一或多個使用者彼此交談、共用檔案,以及私下開會。Chat lets one or more users talk to each other, share files, and meet privately. Teams,讓貴組織所有人或只有團隊中的人員可以看到,讓適當的人員無論工作或場合進行共同合作,無論是長時間執行的專案或規劃生日派對。Teams, which can be visible to everyone in your organization or only to those in the team, let the right people collaborate whatever the task or occasion, whether it's a long-running project or planning for a birthday party. 團隊中的 頻道 可以區隔主題、專案、部門或其他任何對您的團隊有意義的項目。Channels within teams can segment topics, projects, departments, or anything else make sense for your team. 如需聊天、團隊和頻道的詳細資訊,請參閱 團隊和頻道概觀For details about chat, teams, and channels, check out Overview of teams and channels.


瞭解如何在 Microsoft Learn 上完成 管理 Microsoft Teams 模組,以管理小組角色、存取權和訊息原則。See how you can manage team roles, access, and messaging policies by completing the Manage Microsoft Teams module on Microsoft Learn.

當您考慮推出團隊和頻道時,您必須決定誰應該可以建立團隊和頻道、組織外部的來賓是否可以存取它們等等。As you think about rolling out teams and channels, you need to decide who should be able to create them, whether guests from outside your organization can access them, and so on. 文章 Microsoft Teams 中的聊天、團隊、頻道和應用程式 提供許多有關聊天、團隊和頻道規劃的資訊,不過,以下是該文章中您應該思考的一些重點。The article Chat, teams, channels, & apps in Microsoft Teams has lots of information about planning for chat, teams, and channels, however, here are some key things from that article you should think about. 若您想要更多相關資訊,請選取該決策。Select on a decision if you want more information about it.

決策Decision 說明Description
誰應該當 Teams 系統管理員?Who should be Teams administrators? 系統管理員角色可用於將特定權限授予您想要由誰管理 Teams 的人員。Admin roles can be used to grant specific permissions to people who you want to administer Teams. 小型企業可能不需要這些額外的角色,因為同一個人可能需負責 Teams 的各個層面。Small businesses may not need these extra roles because the same person may be responsible for all aspects of Teams. 稍後您隨時都可以新增或移除系統管理員。You can always add or remove administrators later on.

使用 Microsoft Teams 系統管理員角色管理 TeamsUse Microsoft Teams administrator roles to manage Teams
誰應該是 Teams 擁有者和成員?Who should be Team owners and members? Teams 擁有者可控制誰可以存取團隊及其頻道。Team owners control who can access a team and its channels. 他們可以決定團隊或頻道是 (對組織) 公開,或私人,也可以設定原則 (如頻道是否應該受到管理)。They can decide whether a team or channel is public (to the organization) or private and can set up policies like whether a channel should be moderated. 成員可以存取團隊及其頻道 (除非該頻道設為私人頻道,且該成員並非此頻道的成員),而且可以被指定為仲裁者。Members can access the team and its channels (unless a channel is set to private and they're not a member of that channel) and can be designated as moderators.

在 Microsoft Teams 中指派 Teams 擁有者和成員Assign team owners and members in Microsoft Teams
應啟用來賓存取嗎?Should guest access be enabled? 來賓存取可讓貴組織中的人員邀請組織外部人員存取您的小組和頻道。Guest access lets people in your organization invite people outside your organization access your teams and channels. 來賓存取通常用於與貴組織外部且與貴組織人員沒有正式關係的人員進行共同合作。Guest access is often used to collaborate with people outside your organization who don't have a formal relationship with yours. 例如,您可以邀請專案規劃人員暫時進行某一專案。For example, you might invite a project planner to work on a project temporarily.
來賓存取與外部存取不同。Guest access is different than external access. 來賓存取會邀請特定人員存取以與貴組織人員互動。Guest access invites specific individuals access to interact with people in your organization.
來賓存取依預設為 關閉Guest access is turned Off by default.

開啟或關閉 Microsoft Teams 的來賓存取Turn on or turn off guest access to Microsoft Teams

您不需要為使用者執行其他動作,使用者即可開始使用聊天、團隊和頻道。You don't need to do anything else for your users to start using chat, teams, and channels. 不過,有許多選項可用來控制 Teams 的使用方式。However, there are lots of options for controlling how Teams is used. 您可以現在變更,或等到您看到人員如何使用 Teams。You can changes now, or wait until you can see how people are using Teams. 如需詳細資訊,請查看下列文章:For more information, check out the following articles:

會議和研討會Meetings and conferencing

會議和會議和研討會可讓貴組織的人員彼此以及與組織外部的人員開會。Meetings and conferencing lets people in your organization meet with each other and those outside your organization. 擁有 Teams 或商務用 Skype 用戶端的任何人都可以受邀加入 會議Anyone with a Teams or Skype for Business client can join meetings to which they've been invited. 使用裝置中的麥克風、相機和螢幕可讓參與者無需使用電話便能加入交談。Using the microphone, camera, and screen of their device lets participants join in the conversation without the need for a phone. 參與者可以使用電腦或行動裝置與其他參與者聊天、進行語音通話,以及分享影片和應用程式。Participants can chat, make voice calls, and share video and apps with other participants using a PC or mobile device.

音訊會議 可讓參與者透過撥打會議電話號碼並輸入會議識別碼使用一般電話來加入會議。Audio conferencing lets participants join to meetings via a regular phone by calling a conference phone number and entering a meeting ID. 當參與者沒有良好的網路連線、會議為僅供語音使用,或某些不允許參與者透過 Teams 用戶端加入會議的情況時,音訊會議便非常有用。Audio conferencing is useful when a participant doesn't have a good Internet connection, the meeting is voice-only, or some other circumstance doesn't allow them to join via the Teams client.


完成 Microsoft Learn 上的 使用 Microsoft Teams 管理會議、研討會與活動 模組,以更加熟悉會議與活動。Get more familiar with meetings and events by completing the Manage meetings, conferences, and events with Microsoft Teams module on Microsoft Learn.

Teams 中的會議依預設為啟用狀態,不過,您可以控制召集人和參與者的會議體驗。Meetings are enabled by default in Teams, however, you can control the meeting experience for organizers and participants. 您也可以設定會議之前和會議期間,允許和不允許人員執行哪些工作。You can also set policies for what people are, and aren't, allowed to do before and during meetings. 如需詳細資訊,請查看下列文章:For more information, check out the following articles:

商務語音Business Voice

Microsoft 365 商務語音 是一個很棒的解決方案,適用於少於 300 名使用者的企業,並提供您辦公室電話系統的所有功能。Microsoft 365 Business Voice is a great solution for businesses with fewer than 300 users that gives you all the features of an office phone system. 商務語音包括語音信箱、本機號碼、電話系統功能表、免付費電話號碼等等,而不需要管理複雜且昂貴的內部部署電話系統。Business Voice includes voicemail, caller ID, phone system menus, toll-free numbers, and more, without the need to manage a complex and costly on-premises phone system.

根據 Microsoft 365 電話系統,商務語音可利用統合電話系統功能和附加元件,以及提供易於遵循的精靈以協助設定電話系統,簡化新增語音到您的組織。Based on Microsoft 365 Phone System, Business Voice simplifies adding voice to your organization by bundling Phone System features and add-ons, and providing an easy-to-follow wizard to help you set up your phone system. 如果貴組織位於 支援商務語音的國家/地區,您可以將電話號碼傳輸到 Microsoft 365,並讓我們管理您的電話系統。If your organization is located in a country or region that supports Business Voice, you can transfer your phone numbers to Microsoft 365 and let us manage your phone system for you.

使用 Microsoft 365 做為您的手機系統,您可以在裝置上安裝 Teams 用戶端,將任何裝置轉換成手機。With Microsoft 365 as your phone system, you can turn any device into a phone by installing the Teams client on it. 或者,如果您想要使用傳統的桌面電話或會議電話,則有許多 Teams 認證的裝置可供選擇。Or, if you'd rather have a traditional desk phone or conference phone, there are many Teams-certified devices to choose from. 無論哪種方式,通話一律會路由到您目前位置,而您撥打的通話會一律顯示您的辦公室電話號碼。Either way, calls are always routed to where you are, and calls you make always have your office phone number.

如果您有興趣嘗試商務語音,請查看 使用 Microsoft 365 商務語音需要購買哪些項目?If you're interested in trying out Business Voice, check out What do I need to buy to use Microsoft 365 Business Voice?.

部署用戶端Deploy clients

當您準備好讓使用者開始使用 Teams 時,他們可以在 Windows、Mac 或 Linux 電腦或 Android 或 iOS 裝置上安裝 Teams 用戶端。When you're ready for your users to start using Teams, they can install the Teams client on their Windows, Mac, or Linux PC, or on their Android or iOS device. 使用者可以直接從 https://teams.microsoft.com/downloads下載 Teams 用戶端。Users can download the Teams client directly from https://teams.microsoft.com/downloads.

確定將使用 Teams 的每個人都擁有 Teams 授權。Make sure everyone who'll be using Teams has a Teams license. 如需指派 Teams 授權的詳細資訊,請參閱 管理使用者對 Teams 的存取權For more information about assigning a Teams license, see Manage user access to Teams.


完成 Microsoft Learn 上的 部署 Microsoft Teams 用戶端 模組,以取得規劃 Teams 用戶端部署的建議。Get recommendations on how to plan your Teams client deployment by completing the Deploy Microsoft Teams clients module on Microsoft Learn.

如果貴組織使用 Microsoft Endpoint Configuration Manager、群組原則或協力廠商分配機制,將軟體部署到使用者的電腦上,請參閱 使用 Microsoft Endpoint Configuration Manager 來安裝 Microsoft TeamsIf your organization uses Microsoft Endpoint Configuration Manager, Group Policy, or a third-party distribution mechanism, to deploy software to your user's computers, see Install Microsoft Teams using Microsoft Endpoint Configuration Manager.

如果您想要部署 Teams 用戶端的詳細資訊,請參閱 取得 Microsoft Teams 用戶端If you want detailed information about deploying Teams clients, see Get clients for Microsoft Teams.


若要瞭解如何訓練使用者使用 Teams,請參閱 Microsoft Teams 訓練For information on how to train your users to use Teams, see Microsoft Teams training.