設定直接路由的 Ringback botSet up the Ringback bot for Direct Routing

本文將說明 Ringback bot,您可以用來協助避免在通話時間較長時可能會發生的意外 silences。This article describes the Ringback bot, which you can use to help avoid unexpected silences that can occur when it takes a longer time for calls to be established. 您可以在非媒體旁路模式中直接路由使用 Ringback bot。The Ringback bot is available for Direct Routing in non-media bypass mode.

有時,來自公開交換電話網絡的入站呼叫 (PSTN) 給團隊用戶端可能需要比預期更長的時間才能建立。Sometimes inbound calls from the public switched telephone network (PSTN) to Teams clients can take longer than expected to be established. 發生這種情況可能有多種原因。This can occur for various reasons. 在這種情況下,來電者可能不會聽到任何問題,小組用戶端就不會響鈴,而且有些電訊供應商可能會取消通話。When this happens, the caller might not hear anything, the Teams client doesn't ring, and some telecommunications providers might cancel the call.

Ringback bot 可協助避免在此案例中可能發生的意外 silences。The Ringback bot helps to avoid unexpected silences that can occur in this scenario. 對於從 PSTN 到團隊用戶端的撥入呼叫,Ringback bot 會在來電者中播放獨特的音訊信號,表示小組正在進行通話的過程。For inbound calls from the PSTN to Teams clients, the Ringback bot plays a distinctive audio signal to the caller to indicate that Teams is in the process of establishing the call.

注意

Ringback bot 會產生來自團隊後端的早期媒體。The Ringback bot generates early media from the Teams backend. 在某些國家和地區,您可能會在媒體開始流動時為通話付費。In some countries and regions, you might be charged for the call when the media starts flowing.

設定 Ringback botConfigure the Ringback bot

使用 CsOnlinePSTNGateway Cmdlet 來修改先前定義的會話邊界控制器 (SBC) 設定,或 CsOnlinePSTNGateway Cmdlet,以建立新 SBC 配置,以及 GenerateRingingWhileLocatingUser 參數來設定 Ringback bot:Use the Set-CsOnlinePSTNGateway cmdlet to modify a previously defined Session Border Controller (SBC) configuration, or the New-CsOnlinePSTNGateway cmdlet to create a new SBC configuration, together with the GenerateRingingWhileLocatingUser parameter to configure the Ringback bot:

  • 若要開啟 Ringback bot,請將 GenerateRingingWhileLocatingUser 參數設定為 [ $True]。To turn on the Ringback bot, set the GenerateRingingWhileLocatingUser parameter to $True. 此為預設值。This is the default value.

  • 若要關閉 Ringback bot,請將 GenerateRingingWhileLocatingUser 參數設定為 [ $False]。To turn off the Ringback bot, set the GenerateRingingWhileLocatingUser parameter to $False.