如何在貴組織中使用來電顯示How can caller ID be used in your organization

您可以使用稱為 CallingLineIdentity 的原則,控制撥打電話給電話系統使用者的撥入和撥出電話的本機號碼。Caller ID can be controlled for both inbound and outbound calls for Phone System users by using a policy called CallingLineIdentity.

不論 PSTN 連線為何,所有的電話系統使用者都能使用本機號碼功能:The caller ID functionality is available to all Phone System users regardless of PSTN connectivity:

  • Microsoft 通話方案Microsoft Calling Plans

  • 電話系統直接路由Phone System Direct Routing

  • 線上 PSTN 連線能力Online PSTN Connectivity

  • 與商務用 Skype 雲端連接器 Edition 的內部部署 PSTN 連線 (需要雲端連接器版本1.4.2 及超越) On-Premises PSTN Connectivity with Skype for Business Cloud Connector Edition (requires Cloud Connector Edition 1.4.2 and beyond)

  • 與商務用 Skype Server (的內部部署 PSTN 連線需要商務用 Skype Server 2015 CU5 及以上版本) On-Premises PSTN Connectivity with Skype for Business Server (requires Skype for Business Server 2015 CU5 and beyond)

注意

此原則在商務用 Skype 2015 Server 中無法使用。This policy isn't available in Skype for Business 2015 Server.

輸出來電者識別碼Outbound caller ID

輸出 PSTN 來電者識別碼有三個可用的選項:There are three options available for outbound PSTN caller ID:

  • 指派給使用者的電話號碼,這是預設值。The telephone number assigned to the user, which is the default.

  • 在通話方案電話號碼庫存中分類為 服務免付費 號碼的電話號碼。A telephone number that is classified as a service and toll-free number in your Calling Plans telephone number inventory. 它通常會指派給組織的自動回應或通話佇列。It is usually assigned to an organizational auto attendant or call queue.

  • 設為 [匿名]。Set to anonymous.

不過,您無法將這些類型的電話號碼指派給輸出來電者識別碼:However, you can't assign these types of phone numbers for the outbound caller ID:

  • 在通話方案中分類為 使用者 的任何電話號碼,電話號碼庫存Any phone numbers that are classified as a user in your Calling Plans telephone number inventory

  • 商務用 Skype Server 內部部署電話號碼A Skype for Business Server on-premises phone number

若要設定輸出本機號碼,請參閱 設定使用者的本機號碼To set the outbound caller ID, see Set the Caller ID for a user.

終端使用者控制撥出本機號碼End user control of outbound caller ID

EnableUserOverride 屬性可讓單一或多個使用者將其本機號碼設定變更為 AnonymousThe EnableUserOverride attribute enables single or multiple users to change their caller ID setting to Anonymous. 這僅適用于使用 LineURI 或替代品的 CallingIDSubstitute 參數設定 CallingLineIdentity 原則時。This only applies when a CallingLineIdentity policy is configured with a CallingIDSubstitute parameter of either LineURI or Substitute. EnableUserOverride 的預設值為 False。The default value of EnableUserOverride is False.

您的使用者可以使用商務用 Skype 電腦版用戶端中的 [設定] 索引標籤,將其本機號碼設定為匿名,然後選取 [呼叫使用者 (如果管理員) 啟用],然後選取 [隱藏所有通話的電話號碼和設定檔資訊]。Your end users can set their caller ID to Anonymous by using the Settings tab in the Skype for Business desktop client, select Calls an End User (if enabled by admin), and then select Hide my phone number and profile information for all calls. 在團隊中,使用者可以前往右上角的個人檔案圖片,選取 [設定 > 通話],然後在 [來電顯示] 底下,選取 [隱藏我的電話號碼及所有通話的設定檔資訊]。In Teams, users can go to their profile picture in the upper-right corner, select Settings > Calls, and then under Caller ID, select Hide my phone number and profile information for all calls.

WindowsWindows
版本Version
Supported
隨選即用Click-to-Run
目前通道于2016年12月6日發行-版本 1611 (組建 7571.2072) Current Channel released on December 6, 2016 - version 1611 (Build 7571.2072)
Yes
隨選即用Click-to-Run
在2017年2月22日發行的推遲通道第一次發行-版本 1701 (組建 7766.2060) First Release for Deferred Channel released on February 22, 2017 - Version 1701 (Build 7766.2060)
Yes
隨選即用Click-to-Run
已在2017年6月13日發行的延遲頻道-版本 1701 (組建 7766.2092) Deferred Channel released on June 13, 2017 - Version 1701 (Build 7766.2092)
Yes
.MSIMSI
商務用 SkypeSkype for Business
No
MacMac
商務用 SkypeSkype for Business
No

呼入本機號碼Inbound caller ID

如果號碼與 Azure AD 中的使用者相關聯,則電話系統會顯示外部電話號碼的呼叫 ID。Phone System will show called ID for an external phone number if the number is associated with a user in Azure AD. 如果電話號碼不在 Azure AD 中,則會顯示通訊提供的顯示名稱(如果有的話)。If the phone number is not in Azure AD, the telco-provided display name will be shown if it is available.

BlockIncomingCallerID 屬性可讓您封鎖撥入的 PSTN 電話上的本機號碼。The BlockIncomingCallerID attribute allows for blocking the caller ID on incoming PSTN calls. 您可以設定此屬性,但您的使用者在 [使用者設定] 頁面上無法使用您的最終使用者。You can set this attribute, but it isn't available to your end users on the user settings page. 目前只有線上 PSTN 連線才能使用此功能。And it is currently available only with Online PSTN connectivity.

若要設定輸出本機號碼,請參閱 設定使用者的本機號碼To set the outbound caller ID, see Set the Caller ID for a user.

移轉電話號碼的常見問題Transferring phone numbers common questions

通話方案所用的不同類型的電話號碼Different kinds of phone numbers used for Calling Plans

管理貴組織的電話號碼Manage phone numbers for your organization

緊急通話條款及條件Emergency calling terms and conditions

商務用 Skype Online:緊急通話免責聲明標籤Skype for Business Online: Emergency Calling disclaimer label